EXL

EXL is proud to sponsor the Claims Leaders Summit 2026. Join Gaurav Iyer, Global Head of AI Solutions & Digital Engineering at EXL, for a panel on “Redefining Claims Excellence in the Age of AI.” As Agentic AI accelerates across claims, this discussion will explore how insurers can balance automation with human expertise to improve outcomes, fairness, and the customer experience at scale. Find us in Sydney on 12 May to explore how we’re helping leading insurers modernise their data foundations and embed Agentic AI across claims workflows to drive measurable impact—not just experimentation. #ClaimsLeadership #AIinInsurance #ClaimsExcellence

ACT Expo 2026 made one thing clear: AI in transportation and logistics is moving beyond experimentation and into measurable business impact. Over the course of the event, EXL had the opportunity to engage with industry leaders focused on building smarter, more connected, and more efficient fleet operations powered by data and AI. During the panel discussion, “AI in Action: What’s Real and What Fleets Can Use Today,” Jagmeet Singh shared how organizations are embedding AI directly into operational workflows to drive tangible outcomes across transportation ecosystems. Key themes that stood out from conversations across the event included: 🔹 Predictive models to reduce empty miles and unlock revenue opportunities 🔹 Route optimization for improved efficiency, fuel utilization, and service performance 🔹 Connected data ecosystems that unify fleet, shipment, driver, and customer insights Most exciting was the industry’s focus on practical AI solutions that can improve efficiency, margins, and customer outcomes today. Thank you to everyone who visited the EXL booth and connected with our team. Learn more via the link in the comments.

We are proud to announce that EXL has been honored with the 𝟮𝟬𝟮𝟲 𝗖𝗦𝗢 𝗔𝘄𝗮𝗿𝗱 𝗳𝗼𝗿 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆. This recognition celebrates our AI powered Security Architecture Review Automation, known as SARA™, which has transformed the way security architecture and risk reviews are conducted. The CSO Cybersecurity Awards celebrate organizations demonstrating leadership and innovation in cybersecurity. We are honored to be recognized among this year’s winners. We look forward to joining peers at the 𝗖𝗦𝗢 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗔𝘄𝗮𝗿𝗱𝘀 & 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲, 𝗠𝗮𝘆 𝟭𝟭–𝟭𝟯, 𝟮𝟬𝟮𝟲 𝗶𝗻 𝗡𝗮𝘀𝗵𝘃𝗶𝗹𝗹𝗲. Read the press release to learn more and register to attend. Links in the comments. #CSOAwards #Cybersecurity #AI

EXL is heading to the Databricks Data + AI Summit 2026! Join EXL as we bring our expertise in data modernization and AI innovation to the global stage. Meet us at the EXL booth (#581) to connect with our experts and explore live demos. Don't miss our live session on EXLdata.ai, where we're driving innovation in data modernization and end-to-end data management. 📅 June 15-18 📍 San Francisco Learn more about the event via the link in the comments. #EXLAtDatabricks #DataModernization #EnterpriseAI

Next week, on May 13, 2026, EXL will host its annual Investor & Analyst Day. Join our executive team and industry experts to get important updates on our data and AI strategy, discover our latest AI innovations, and see how they’re being utilized in the real world to drive better business outcomes for our clients. Don’t miss this opportunity to gain firsthand insights into our growth story! Register at the link in our comments. #EXLInvestorDay #EXLAnalystDay #Data #AI

Organizations have moved past automation. The real shift? Systems that can decide, act, and optimize on their own. That’s exactly what Agentic AI brings to customer experience. According to a recent Everest Group study, supported by EXL, 𝟴𝟬% 𝗼𝗳 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲𝘀 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗻𝗴 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 𝗲𝘅𝗽𝗲𝗰𝘁 𝟭𝟱–𝟮𝟱% 𝗰𝗼𝘀𝘁 𝘀𝗮𝘃𝗶𝗻𝗴𝘀 𝗶𝗻 𝗖𝗫 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 – with reductions up to 50–80% for low-to-medium complexity tasks. Inside the white paper you’ll find practical insights on how to: • Deploy Agentic AI while driving measurable cost savings • Embed intelligence directly into your everyday customer journeys • Orchestrate tasks autonomously across your CRM, ERP, and contact center technology • Balance human empathy and AI efficiency to boost customer satisfaction • Predict customer needs and prioritize quick wins for measurable ROI Learn more via the link in the comments.

The industry spends billions acquiring new business, but the real growth engine is already on the books. Traditional models predict what will happen at a macro level. The question carriers need to answer today is sharper: Who is likely to act next, and why? At EXL, together with Atidot, we're helping insurers: ● Spot at-risk policyholders in near real-time ● Understand the behaviors driving decisions ● Take targeted action to improve retention The shift: from predicting outcomes to driving action at the individual level. Learn more about our work with Atidot in this video featuring Dror Katzav, Co-Founder and CEO of Atidot + Magnet. #InsurTech #LifeInsurance #AI #Retention

Fashion moves fast. Can your AI keep up? EXL is proud to be a Silver Sponsor at Drapers Future of Fashion 2026, working with leading brands to turn Data and AI into measurable commercial impact. From scaling AI beyond pilots to enabling sharper merchandising decisions and more relevant customer experiences, the focus is clear: connecting innovation to stronger sell-through, protected margins, and deeper customer loyalty. If AI is still sitting on the runway, it’s time to bring it into revenue. Visit the EXL stand or use the link in comments to book a conversation on your 2026 roadmap. #DrapersFutureOfFashion #FashionRetail #AI

Payment integrity is shifting upstream and AI is driving the change. In emerging 𝘱𝘢𝘺𝘷𝘪𝘥𝘦𝘳 models, AI is unifying clinical, financial, and operational data to create shared visibility into claims adjudication and prevent errors before payments happen. Read the article on how AI is redefining payment integrity via the link in the comments.

Imagine processing claims in real-time, just like pharmacy benefits today. No 6-month wait. No retrospective audits. No surprise clawbacks. This isn't a distant dream; AI is making it possible today. As one industry leader put it: "Once just one large health plan achieves this, the rest of the care ecosystem will catch on." The seismic shift in payment integrity is coming. Will you lead it or follow? Download our Industry Outlook Report to see what's next. Link in the comments.