Akshay Goel

"Shopper trust has become a retailer’s most valuable asset." – Anisa Kumar, CEO of Narvar In today’s volatile economy, vague delivery windows and missed updates don’t just frustrate shoppers. They erode trust, drive up costs, and kill loyalty. In her latest Forbes article, Sharon Edelson breaks down key findings from our 2025 State of Post-Purchase Report. 🔒 66% of shoppers feel anxious after buying 🚫 40% abandon carts due to fear of package theft 📦 74% experienced a late delivery in the past year Article in the comments 👇 #Retail #Forbes #Ecommerce #PostPurchaseExperience #Narvar #CustomerExperience #SupplyChain 

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A great read for people struggling with Whatsapp Business due to operational constraints. It highlights how an Org's DNA restricts it from solving genuine user problems. https://lnkd.in/djfimqBT

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2026 is going to be the defining year for InMobi and Glance! The investments in AI native tech stack that we made over decades is now starting to show brilliant results. The AI led hyper-growth we are seeing in our core product and business across InMobi and Glance is jaw dropping. Mansi Jain Rajat Wanchoo Naveen Tewari Aimee Zmugg Kelli Lin Aashish Benjamin Oommen Abhinav Mohan Rakesh Ranjan

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I constantly oscillate between sharing in-progress work and completed work. This means I'm long overdue to share some exciting updates on Wonderment Delivery Promise, our pre-purchase ETAs product. Wonderment now supports Rules for transit estimations and fulfillment estimations to allow you to account for per-product ETA customizations (like embroidery and engraving), warehouse delays, or other events that would impact coming estimates. Here's a quick demo of how you can use them for communicating pre-orders, backorders, and delays: https://lnkd.in/eb88vmcu

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Great products solve for real user pain. Too many apps. Too many logins. Too many choices. Airtel just launched a plan that simplifies all that—25+ OTTs, 1 recharge. Sometimes, reducing friction is the most underrated kind of innovation. https://lnkd.in/gdmipzi8 Pankaj Dayani Siddharth Sharma Anurag Verma Sanket Arora  kanishk kumar Hitesh Bhatia Vipul Gaba Manish Jain Parichay Saxena Gurpreet Singh Nikhil Rajput Narendra Choudhary Amiya Vidit Varun Das Ankit Srivastava Anant Kumar Manoj Kumar Mauni Heena Naithani Himanshu Gulati Himanshu Luthra Sushit Sharma Joel T Stephen Gitansh Malik

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Launching: Chat with Priyank (beta) today on https://priyank.tech A few weeks ago, I launched priyank.tech as a single home for my work, projects, and notes. Today I’m adding a faster way to get to the signal: Skip the scrolling, ask.  “Chat with Priyank” answers questions about my projects, views, and skills by pulling the most relevant context and giving you a concise, useful response. What’s under the hood (and why): - Human‑verified access - Conversations start only after the system knows it’s interacting with a person, not a bot. - Scope & guardrails - It only answers questions about me. When a query is out of scope or uncertain, it responds with a polite “I don’t know.” - Context engineering first (no RAG, yet!) - An analysis by industry veterans suggested that GPT-5 class models can correctly use ~85% of the provided context. I want to see how far careful, prompt, and context design can go before adding retrieval. I’ll evaluate this over the next few days and decide before graduating from beta. - Prompt caching enabled - To keep costs under control (and responses snappy), repeat prompts and shared context are cached. - Early memory layer - A lightweight short-term memory layer powers more personal, consistent answers across sessions. Try it on: https://priyank.tech   If it’s your first visit, do subscribe to my newsletter—I’ll share build notes, decisions, and lessons learned there. Starter prompts: “Tell me about your AI and Generative AI expertise “How can you help me become an AI first organization?” Feedback is welcome, especially edge cases and failure modes.  #AI #product #buildinpublic #LLM

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Join tech luminaries Raja Koduri & Sailesh Kumar on the Tech Threads podcast as they reveal how scalable fabrics and simplified designs will power the explosive growth of the intelligent compute era. The episode touches on the future of AI, envisioning a trillion-agent ecosystem and the pursuit of AGI, making it a must-listen for AI and semiconductor professionals. 🎧 Listen now: https://lnkd.in/guBGqhrk #AI #Chiplets #Fabrics #TechInnovation #Podcast #BayaSystems #MihiraAI

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On the latest episode of Embracing Erosion I sat down with Suyog Deshpande, Co-Founder & CEO of Webless (a Fluvio Ventures portfolio company). Before starting Webless, Suyog spent years at Amplitude, Salesforce, and Samsara - shaping products and GTM strategy at scale as a product marketing leader. That perspective is now fueling one of the boldest bets in tech: 🏗️ rebuilding the web for LLMs. Instead of optimizing for clicks and SEO, Webless imagines an agentic web -where sites are designed to interact directly with AI models and agents. We dug into: - What an LLM-native web could actually look like - How companies can prepare to be LLM-ready - What metrics will matter beyond pageviews and clicks - Why safety and trust are core to agent-driven experiences - Lessons Suyog brings from “big tech” into this transformation If you’re curious about how discovery, trust, and value exchange will evolve online, this one’s worth your time. Link to the full episode in the comments 👇

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