Kristin O'Donoghue

Great neighborhood… It’s time to solve real business problems! Ability to judge and to choose? Capability building matters! 1) Augment your people with AI Agents, Virtual Agents and Domain specific LLMs - would call it sunrise beyond AI Agents! 2) Scale will kick in to do more with the same! 3) Change and capability building will enable efficiencies - moving real humans on the loop Hybrid workforce needs governance too! #AICT

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Twilio's SVP of Strategy & Operations, Ivy Grant, shares insights on reimagining AI approaches in InformationWeek. She discusses starting with friction points rather than function, the importance of dual-speed implementation, and creating flywheels of acceleration for meaningful AI transformation. 👇

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Excited to share from #Davos that e& and IBM are deepening our collaboration to bring enterprise-grade agentic AI to governance, compliance, and accountability. Built on IBM watsonx Orchestrate, this collaboration moves beyond traditional chatbots to governed, action-oriented AI embedded in mission-critical systems. It also represents one of the region’s first enterprise-scale implementations of AI, laying the foundation for broader adoption across e& and showcasing how AI can drive responsible innovation at scale. Thank you Hatem Dowidar for the continued partnership. Saad Toma Shukri Eid Harrison Lung Find more details: https://lnkd.in/er_HX_ym

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Sierra partnered with Curative to build their AI voice agent that's creating faster, better experiences for members and providers while freeing up their team to focus on what matters most: building deeper relationships

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Shadow AI is silently killing your revenue pipeline - while your teams adopt AI tools without approval, your data gets fragmented, trust breaks down between departments, and customers experience inconsistent service. The solution? Strategic AI implementation that amplifies what already works instead of creating chaos. Watch our latest Beyond The Hub discussion between Eric Murphy and Amy Brierley to learn how leaders need to take control of their AI future to turn potential disruption into competitive advantage. Watch On-Demand here: https://hubs.li/Q03ztxvB0 #AI #SalesLeadership #RevOps #DigitalTransformation

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AI is transforming life sciences—from protein structure prediction to genomic analysis and personalized therapeutics. But scaling these innovations requires serious infrastructure, governance, and compliance. Join experts from Amazon Web Services (AWS), NetApp and Domino Data Lab at #RevX25 in Philadelphia as we explore how leading teams are taming AI sprawl to accelerate impact. 📅 May 20 📍 RevX | Philadelphia 🔗 https://gag.gl/R97QP0 #LifeSciences #AIinHealthcare #AIInfrastructure #Genomics #PersonalizedMedicine #DominoDataLab #NetApp #AWS

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Security is increasingly important—and complicated—in an AI world. Today, we’re making it easier for customers to have the confidence they need to advance their AI agendas. ServiceNow just announced our intent to acquire Veza, a leader in identity security. Together, we can help organizations better understand and control who and WHAT has access to their critical systems and data, and put end-to-end identity governance workflows in place to radically reduce enterprise risk. I’m making this sound simple, but it’s incredibly complex. Veza’s AI-native approach to relationship mapping and analysis provides unprecedented visibility and control of the identities in an environment. I truly can’t wait to see the impact this will have for our customers when combined with the power of the ServiceNow AI Control Tower. To Tarun Thakur and the team at Veza—incredible work! We’re thrilled for our future together. https://lnkd.in/gegzexrn

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