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May 5, 2026 11:55AM PDT
May 5, 2026 6:55PM UTC
RESOLVED
The cause of users experiencing issues with seeing real-time updates and needing to perform a refresh to see changes across the platform has been fully resolved, and our monitoring shows that all systems are fully operational. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.May 5, 2026 11:13AM PDT
May 5, 2026 6:13PM UTC
MONITORING
The issue impacting real-time updates should now be mitigated. Users should now see changes reflected across the platform without needing to refresh.
We’ll continue to monitor to ensure everything remains stable.May 5, 2026 10:04AM PDT
May 5, 2026 5:04PM UTC
IDENTIFIED
We've identified the cause of the reduced performance affecting our web and desktop applications. Our engineering team is actively working on a fix. In the meantime, users may still need to refresh their browser or desktop app to see the latest updates.May 5, 2026 9:18AM PDT
May 5, 2026 4:18PM UTC
INVESTIGATING
We're aware and investigating reduced performance in our web and desktop applications. Users may experience issues with seeing real time updates, and will need to perform a refresh to see those updates. We have all hands on deck and we'll update here as soon as we have a resolution.