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Joe Megibow is the CEO of cpap.com, the largest self-pay retailer of CPAP machines and…
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Joe Megibow shared thishttps://lnkd.in/gkTGaRf7 Thanks to the Claim to Fame Podcast from NikoHealth for having me on the "#1 DME Podcast". (Durable Medical Equipment, for my non-healthcare friends). Despite all our growth, the vast majority of sleep apnea sufferers remain undiagnosed. We will keep educating.Joe Megibow shared thisJoe Megibow, CEO of cpap.com, is our guest on Episode 32 of the Claim to Fame Podcast. Joe started as a software engineer, helped build and exit a startup to IBM, ran the U.S. business at Expedia, and served as Chief Digital Officer at American Eagle. He later led Purple and Casper during the rise of the direct-to-consumer mattress industry. Now at CPAP.com, he’s focused on: • Expanding the self-pay CPAP market and changing how sleep therapy is sold online • Building a modern digital experience that makes sleep therapy easier for patients to access This episode gets into consumer psychology, digital demand generation, and what the future of sleep therapy could look like. Listen to this episode on any streaming platform: 👉https://lnkd.in/gZ9gr8mk Watch full episodes of the #1 DME podcast on YouTube: 👉https://lnkd.in/gNsRmVxA Thanks again for joining us, Joe!
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Joe Megibow shared thisI'm a big believer in networking, both informally and formally. To that point, a group I joined way back in 2016, ExecThread, spotlights one of their members each month and this month I got that honor. Thanks Joe Meyer for including me! Keep up the great work.Joe Megibow shared thisEach month we highlight a #CEO who’s an ExecThread member. Today we spotlight Joe Megibow, CEO of cpap.com who shares some #career tips: 1) Who are you? “I’m an engineer who discovered #marketing #analytics in b-school. Data + marketing has driven my career ever since. I love the immediacy of B2C where buyers vote with their wallets. I learned to operate at scale running #ecommerce at Expedia Group American Eagle Outfitters Inc., led two mattress companies (Purple & Casper), a wine company (Bright Cellars), and now a sleep-related medical retailer: cpap.com.” 2) How did you find your CEO role? “There’s a bias in recruiting CEOs with prior CEO experience. I ran into this before my first role. I went through 6 searches before I found a board willing to hire a 1st time CEO. I’ve learned why the bias exists; the breadth & complexity of the role is unique. Re: cpap.com I knew the sleep space from prior experience and knew the PE investor via a CEO council. #Networking is important, as is giving back to the network.” 3) What’s the hardest part of being CEO? “The burden of knowledge. The CEO sees the whole picture - what’s shared up with investors, and down with internal staff. It isn’t easy building internal & external support, which comes down to #trust, which must be earned." 4) What’s the most fulfilling part of being CEO? “I’m a proud father of 3 boys, and I draw on similar traits in leading a company. I hire the best people I can, make sure we’re all playing the same game, and help them achieve their full potential. When it all comes together it’s magical.” 5) “Everyone wants to be in the driver’s seat but no one truly knows what it means to be in the seat until you’re in it.” What does this quote in relation to being CEO mean to you? “It’s an apt metaphor. The destination is in the driver’s hands. But a better metaphor is being captain of an old merchant ship. The captain is in charge but everyone on the ship must do their part or there’s nothing to sail. The captain faces many issues (human, weather, maintenance) and it’s not easy balancing ports, cargo, crew. When I was younger I dreamed the captain’s seat didn’t have to answer to anyone. What I discovered is the captain answers to everyone.” 6) What person in your life inspired you the most, and why? “I lost my father last year. He loved life and helping others and had passion in everything he did. He was a doctor grounded in #science. He was also a lover of #art, #travel & dining because they brought people together. He saw the good in everyone. I honor that. Like him I try to be an optimist and find the good in people.” 7) What’s your advice to the next generation of business leaders in 5 words or less? “Test. Do. Fail. Learn. Grow.” Please thank Joe for sharing his #perspective & #advice by commenting below. If you’d like to find a CEO #opportunity there are >625 active CEO searches currently posted on ExecThread; see: https://lnkd.in/gx5PQkBi #appreciation #perspective #wisdom
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Joe Megibow shared thisTime for my next adventure… After leading two mattress companies, sleep has become a passion of mine. I've witnessed how sleep health continues to be a growing challenge, and getting worse. For example in the US, more than 40 million are estimated to be suffering from sleep apnea, yet 3 out of 4 go undiagnosed. So when cpap.com and I found each other, I was intrigued. They've already helped over 2 million people, but most of the market is still unserviced. So I've jumped into bed with them. Thanks to Mark Woods and the whole team at Cathay Capital for placing your trust in me. I look forward to working closely as we grow together. And thanks to everyone at cpap.com for the warm welcome, including founder Johnny Goodman, who has been gracious in handing me the keys to his business. https://lnkd.in/gmzv_yAXJoe Megibow Joins cpap.com Holding Company as Chief Executive Officer to Accelerate Growth and InnovationJoe Megibow Joins cpap.com Holding Company as Chief Executive Officer to Accelerate Growth and Innovation
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Joe Megibow shared thisThis Monday is the 10-year anniversary for Casper! Over my first 3 months, I've been blown away by the research and careful details we put into our products, and the loyalty we've earned with our customers. Like all startups, we've had our share of challenges and still face hurdles to overcome. But we have never lost our passion for what we do. With that, we thought we'd have a little fun with our amazing brand at our retail stores. Cheeky? Perhaps. We still sleep well at night.
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Joe Megibow shared thisI am excited to share that I am starting my next adventure, joining Casper as CEO. Looking back to 2018, when I joined Purple, there was only one competitor to watch, which was Casper. Casper had disrupted the category and built a brand with customer recognition we could only dream about. And here I am, 5 years later, with the opportunity to steward the best brand in the category and take it to new levels. I’m thrilled. Casper has built a heck of a lifestyle brand around something that matters a lot – sleep. And more importantly, has a following of very happy, well-slept customers. The more I dug in, I was pleasantly surprised how much joy there is with the product. Happy customers, great product, combined with strong sponsor support from Durational and new investment from strategic partners, Casper is finally set up for long-term success after some admittedly tough years. I’m looking forward to working with the Casper team that has demonstrated continued creativity and incredible endurance. A big thank you to Durational Capital and Casper’s Board for putting your trust and vision in me. Announcement: https://lnkd.in/gmDgNgFx
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Joe Megibow shared thisOne of the perks of my job at Bright Cellars is working with incredible teams like the "Somm Squad". They work every day to make sure that we develop the best possible wine for every one of our customers. Finding one expert is hard. Finding three, who actually like and respect each other, is a rare thing. And they are taking us to all new levels of awesome. Keep up the great work, squad!Joe Megibow shared thisWe love the opportunity to bring our team together in person but even more, love letting you in on the behind-the-scenes! This week, our somm squad met in California for a tasting offsite. The team is working on calibrating their ‘squad palate’, by getting to know each other’s tasting styles, opinions, and backgrounds individually. The wine was sipped, analyzed, and enjoyed of course.🍷
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Joe Megibow shared thisStarting a new job always involves a bit of "drinking from the firehose" as you meet new teams, learn company and industry dynamics, and get grounded in the fundamentals of the business. It can be exhausting at times. But you also inevitably have moments of joy, specific to the new job, where you stop and say, "this is awesome!" Today I started a different work education as some of our very talented employees took time to teach me about a few of our wines. Which meant I found myself with five open bottles on my desk... at work... during the work day. I can get into this! Thanks Sarah Guido, Karis Kontilis, Courtney Hill, and the whole team at Bright Cellars
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Joe Megibow shared thisOver the last 15 years, I seem to have focused on consumer businesses that elevate some of human's oldest needs: specifically travel and exploration, clothing and sleep. As long as those have existed, there has been wine, which has brought people together for social and even religious reasons for thousands of years. Yet more and more, wine (and wine culture) has made it harder for the typical consumer to learn about, discover and enjoy wine. With that, I'm thrilled to announce my next adventure, in joining Bright Cellars. Their data-driven, inclusive approach, that allows anyone to find wines they will enjoy is long overdue. And just the kind of consumer obsessed mission I love. With a great management team, and terrific backing from Clara Sieg at Revolution and Jacob Shapiro at Cleveland Avenue, we are set up to succeed. Cheers!
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Joe Megibow shared thisWhen I was at a young startup enterprise software company, over 20 years ago (!), I learned the value of great customers. Our best customers told us what we were doing wrong, and what would be most valuable to them. Over time, they became advisors and friends to our company. They asked nothing in return, but knew that if they helped us, we would keep making things much better for them. It's harder in B2C e-commerce to stay close to your customers. Sure, you directly "own the customer" but that is more transactional in nature; and if you're good, maybe you have some data science on top of that. But that is not knowing your customer. In my career, I've relentlessly sought out ways to learn from our customers in more human ways: e.g. personally taking calls in the contact center, personally calling angry customers back, reading thousands of survey feedback (the comments, not the scores), focus groups, in home visits, and so on. With my teams we've produced countless millions of incremental gains by choosing to listen, and acting on what we heard. It's hard to run a successful business, and yes, the economics have to be viable. But getting the right value equation for your customer is almost always a winning strategy. This is why I also try to give back to the brands I like, and I've reached out to many over the years. And it never ceases to amaze me how hard it is to provide feedback to companies. Many companies engineer ways to NOT receive feedback. Crazy! But I love it when I reach out to a company and they actually care. That's what recently happened to me with a startup focused on pool water monitoring. I reached directly out to the CEO and he responded, same day. It turned out he lived close to me and we got together for drinks. My wife asked, "you paid for their product, and you are giving them free feedback?" Why yes, I did. I recommend you do the same for the products you care about. His post below.Joe Megibow shared thisHave a drink with your customers and just listen. I got the chance to grab a whiskey with Joe Megibow the former CEO of Purple (also a Sutro user). It’s amazing how much you learn if you let your users just talk to you about their purchasing journey, how they use your product, and how they think it could be better. Especially when the guy is an eCommerce guru, like Joe. We always have a lot of growing to do at Sutro, and I have a list of notable updates that could have profound impact on the growth, product stability, and experience. Notably: Build community around our users. We have thousands of users across the US, Joe Megibow, Adam Levinter, and David Spinks would all agree that a happy user’s word of mouth and a strong community can have more lift than straight D2C ads. Tell people why. We have a lot of the technology on the site. It explains the “how”, but we haven’t really explained the “why”. Sarah S., Dallas Crum, and Jarie Bolander have been advocates for getting the root of the why. Tell people what they’re missing out on, now how it works. Product robustness and app CX. The Incodeks and Aethon Labs teams are awesome at building a solid data experience, but in talking with Joe and seeing him first-hand navigate through the app really opened my eyes to holes we should fill. Helping users through their journey of water management is what Sutro is about, and little nudges and fixes in the experience would greatly increase retention. Thanks again Joe Megibow! #community #data #growth #ceo #technology #people #experience #ecommerce #building #water
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Joe Megibow reacted on thisJoe Megibow reacted on thisDo you guys know my good friend Kacey Sharrett? If not, then you should. I'm taking a break from the normal "look what I'm up to" LinkedIn post in favor of waxing poetic about Kacey for a minute. I got some great pics of her at WIRL last week, which is what inspired me. Recently, Kacey started a new job at Hanna Andersson while SIMULTANEOUSLY starting a new business. All while finding time to appear on industry panels. And yes, some might call this nuts (including Kacey)...but I call this unbelievably brave. By they way, she's also generous, funny, and just the right amount sarcastic. Kacey Sharrett - You go girl!!
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Joe Megibow reacted on thisJoe Megibow reacted on thisHonored to be recognized in Women Leading Travel's Top Women in Travel & Hospitality 2026 report. I’m grateful to be included alongside so many talented leaders who are helping shape where our industry goes next. Reading the report it is so clear to see how much leadership in travel & hospitality comes back to people. Building trust, creating clarity through change, and making sure teams believe in the future they’re building together is critical to success. A big thank you to Women Leading Travel Skift for the recognition, and congratulations to all of this year’s honorees. Read the full report here: https://bit.ly/48DVAIl #WomenLeadingTravel #WLTTopWomen2026
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Joe Megibow reacted on thisJoe Megibow reacted on thisShoptalk 2026 Shoptalk, which occurred a few weeks was a stellar event. Props to our dear friend Ben Miller. The Big Question: Are you in rooms that push you forward… or ones that let you stay comfortable? A few things that kept coming up in real conversations: 🔥 AI is no longer a “future” topic - People are actually building now. Testing, breaking things, figuring out where it fits in the business. 🔥 Retail media is getting tougher - Not going away, just getting scrutinized. Everyone is being asked to prove what’s actually incremental. 🔥 Marketplaces are still winning - But the tone has changed. It’s less about “getting on” and more about “making it work at scale.” 🔥 The gap is widening - You can feel it. Some teams are moving fast, while others are still talking about it. The quick chats in the hallway, the dinners. The “what are you actually seeing?” conversations. That’s where you realize most people are dealing with the same challenges, but at varying levels of success. With the right folks, you learn in hours what would normally take months. What I left with: 1️⃣ Spend more time with operators, less with opinions 2️⃣ Move on the things you already know matter 3️⃣ Keep investing in the room Good seeing so many of you! Many I have spoken to numerous times since the event. ETHELBERT WILLIAMS (Pepsi) Andrew Freeman (ZO Skin) Chris Stanisz (Bayer) Diana Macia (Mars) Angela Fenwick (Bayer) Jason Eastman (Spectrum) Dan Stack (Con-Air) Eric Smith (Pattern) Neil Greenstein (Perrigo) Tirath Kamdar (Walmart) Kim Cox (NIQ) Declan Kearney (DCG) Joe Megibow (Cpap) Justin Graden (Serta-Simmons) Michele Azar (GAP) John White (Maxwood) Ways to Reach Us: Pattern® (eCommerce accelerator) The CPG View (podcast) The Retail eCommerce Club (community) Subscribe to The Retail Media View (newsletter)👇🏼 https://lnkd.in/etsfcm-S #ecommerce #retailecommerce #shoptalk #leadership #ai #retailmedia #marketplaces #cpg #privateequity
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Joe Megibow reacted on thisJoe Megibow reacted on thisHi Everyone. I'm thrilled to share that I've joined PlanHub as Chief Product Officer. PlanHub is a digital preconstruction platform serving over 500,000 construction professionals – connecting general contractors, subcontractors, and suppliers to find projects, manage bids, and collaborate more efficiently. Construction is one of the largest industries in the world and it's still being transformed by technology. PlanHub is at the center of that transformation. I couldn't be more excited to work with Ro Bhatia and the whole team to build the next chapter of the product. As for my past year, I had the privilege of working with St. Jude Children's Research Hospital - ALSAC and my good friend Ike Anand. As always, all the people at ALSAC are amazing. I'm constantly inspired by the work you all do to make the world a better place. Finally, as for writing: I finished five and a quarter novels in the last year. I have 163 agent rejections as a souvenir, but I did get a few full manuscript requests, which is progress! If anyone knows a literary agent or publisher, let me know. I plan on continuing to run at that wall despite my very bruised ego.
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Joe Megibow reacted on thisJoe Megibow reacted on thisTapestry, the global house behind Coach and kate spade new york, has chosen Cordial as its global enterprise marketing platform of choice. This one hits different. I've been vocal about the erosion of the legacy martech stack. Brands do not need more disconnected tools for email, sms, mobile, and CDP. They need a deep connection between understanding their customer and rapid execution across global teams & markets. That requires robust/highly-scalable technology and a world-class team to partner with. I'm incredibly proud of Cordial's ability to lead with both of these. That’s why this partnership feels so meaningful. Trang To, VP of Digital Strategy and Technology at Tapestry, was clear to us on the mandate: they were looking for a single platform to support them globally to bring together data, automation, and orchestration to drive growth. That vision aligns closely with where we believe marketing is going: immediate execution --> fully informed by real customer signals --> that drive outcomes. I've spent a meaningful amount of time w/ the Tapestry team, and I can emphatically say that they're an incredibly intelligent, driven, and progressive group of thinkers. They will be an influential partner within our innovation arm, Cordial Foundry, as we jointly leverage AI & automation to drive growth, efficiency, and transformation. That’s the true partnership opportunity I’m most excited about. Proud of the Cordial team. Grateful for Tapestry's trust. Excited for what’s ahead. 🚀
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Joe Megibow reacted on thisSedona has worked incredibly hard at school and I'm so glad it's paying off with a great opportunity at home in NYC!Joe Megibow reacted on thisI’m excited to share that I’ll be joining Henderson Engineers as a mechanical engineering intern in the retail sector this summer! I’m looking forward to gaining experience in building systems, and getting to apply what I’ve learned these past few years. I’d like to thank Brent Felten for supporting me through this process, and I can’t wait to get started this summer! #teamHenderson
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Joe Megibow reacted on thisJoe Megibow reacted on thisQ1 didn’t ease in. It came in HOT! 🔥 From keynoting the main stage to chasing down Queen Latifah in LA - Q1 2026 was less of a 'start' and more of a sprint! People often ask what the balance looks like during peak travel and conference season. It’s a mix of big-stage moments and the quiet, candid conversations in between. It’s the fast-paced work of navigating changing travel and technology landscapes with our teams, anchored by the genuine connections that keep us energized and pushing forward. (Oh, and coffee, lots of coffee! ☕ ) Here is a look back at a few highlights from Q1: 🎤 The Mic Moments | HEDNA 2026 It was great to do a keynote in Orlando on the "Dual Engine" of travel. We are in a season where AI is reshaping discovery, but human partnership remains the bridge to revenue. Huge thanks to the Priceline team for showing up in force to help lead the conversation at HEDNA. ✨ The Personal Peaks | TIME Women of the Year This was a special moment in LA to celebrate female leadership. Sharing this with Brigit Zimmerman and others from across Booking Holdings (NASDAQ: BKNG) was incredibly empowering. Plus, meeting Queen Latifah was the ultimate way to recharge! 👑 🤝 The Candid Conversations | Partner Session This is where the real work happens. We held executive roundtable sessions with partners from Caesars Entertainment, MGM Resorts International, and The Venetian Resort Las Vegas Resorts to discuss how traveler expectations are evolving. We are focused on moving AI beyond a simple chat function so it becomes a real working tool for our suppliers. ⛷️ The High Energy | AA Celebrity Ski I loved swapping the boardroom for the slopes in Beaver Creek. It is always a highlight connecting with our American Airlines partners for a great cause supporting the Cystic Fibrosis Foundation. We had a fantastic time catching up with partners on and off the mountain. 🤖 The Hands-On Learning | AI Marketing Travel Summit We aren't just talking about AI; we are getting our hands dirty, testing, and building the muscle to lead. It is about pairing human judgment with better tools (and tools that are moving and improving fast!). Thanks to Phocuswright for the leanring! 🚢 The New Horizons | NCL Luna Christening Celebrating Norwegian Cruise Line Holdings Ltd. new ship, the Norwegian Luna! The team and I spent time with our cruise partner World Travel Holdings, explored new onboard concepts, and visited NCL’s reimagined private island. Great to see firsthand how cruise lines are bringing such bold innovation to life. While there is always more to share, I’m heading into Q2 feeling energized by the "contextual expertise" our teams bring to the table. Time for a quick breath before we keep the momentum going with a bit more globe-trotting in store for Q2! #TravelTech #Leadership #AI #Partnerships #Priceline #CFF Priceline Agoda Lucy Bueti Craig Schickler Tara Stangel Aaron Tolkin Nicole Gruschow Jana Colandrea William Tervo Lisa Jacome Kroll
Experience
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Education
Honors & Awards
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2021 CEO of the Year
Utah Business
Honored as a Utah Business CEO of the Year
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DAA Quanties Practitioner of the Year
Digital Analytics Association
Honored as Practitioner of the Year at the innagural Quanties in 2011
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3 people have recommended Joe
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John Andrews
Walmart continues to show what retail adaptability looks like at scale. Their latest AI tools for associates don’t just make operations more efficient—they simplify, guide, and free up time for what matters most: the customer. By combining generative AI with AR and RFID, they’re showing how real-time intelligence can enhance decision-making from the shelf to the backroom. It’s a move that echoes the principles of The Agile Code—adaptability, experimentation, and team empowerment. 💡 What’s your “escape fire”? How are you redeploying time saved through technology? #TheAgileCode #RetailInnovation #AIinRetail #Walmart #AgilityInAction https://lnkd.in/eGQwTKsd
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Christina Bylin
Just wrapped an incredible session with Google’s Retail Advisory Council, where CMOs from some of the world’s leading retailers - Target, Kohl’s, Sephora, Fanatics, and more - came together to discuss what’s next in retail. A few themes stood out loud and clear: - Quality > Quantity: Product feeds aren’t just plumbing—they’re brand. Images, descriptions, and video are now the front line of differentiation. - AI is the new workforce: We have a 24/7 team that never sleeps. The question isn’t if we’ll use AI agents across every function, but how fast we can build and scale them. - YouTube is the new prime time: Incremental TV reach still matters, but the next generation of brand building is happening on YouTube. - Personalization is non-negotiable: The industry is moving toward single-page, demand-led, fully personalized commerce experiences. My biggest takeaway? The future is here, it’s just not evenly distributed. Those who lean into AI, brand, and creative excellence today will set the pace for tomorrow. Curious: how are you bringing AI agents into your marketing org? And which part of your funnel do you think will be disrupted first?
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Brian Nelson
Great article on "How to Get Started With Retail Media" in CStore Decisions, featuring Mario Mijares, Whitney Johnson, and Mike Templeton 📲🏪. And I found this quote from Mike particularly interesting. “𝘼𝙘𝙩𝙞𝙫𝙖𝙩𝙞𝙣𝙜 𝙛𝙪𝙚𝙡 𝙙𝙞𝙨𝙥𝙚𝙣𝙨𝙚𝙧 𝙨𝙘𝙧𝙚𝙚𝙣𝙨 𝙝𝙖𝙨 𝙗𝙚𝙚𝙣 𝙥𝙖𝙧𝙩𝙞𝙘𝙪𝙡𝙖𝙧𝙡𝙮 𝙞𝙣𝙩𝙧𝙞𝙜𝙪𝙞𝙣𝙜 𝙞𝙣 𝙘𝙤𝙣𝙫𝙚𝙣𝙞𝙚𝙣𝙘𝙚 𝙙𝙪𝙚 𝙩𝙤 𝙩𝙝𝙚𝙞𝙧 𝙖𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙤 𝙚𝙣𝙜𝙖𝙜𝙚 𝙢𝙖𝙣𝙮 𝙘𝙤𝙣𝙨𝙪𝙢𝙚𝙧𝙨 𝙬𝙝𝙤 𝙢𝙖𝙮 𝙣𝙤𝙩 𝙤𝙩𝙝𝙚𝙧𝙬𝙞𝙨𝙚 𝙢𝙖𝙠𝙚 𝙖 𝙩𝙧𝙞𝙥 𝙞𝙣𝙩𝙤 𝙩𝙝𝙚 𝙨𝙩𝙤𝙧𝙚,” 𝗣𝗥𝗢𝗕𝗔𝗕𝗟𝗬 𝗕𝗘𝗖𝗔𝗨𝗦𝗘 🚀 𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝗡𝗲𝘄 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗦𝘁𝗿𝗲𝗮𝗺𝘀 𝗮𝘁 𝘁𝗵𝗲 𝗣𝘂𝗺𝗽 𝗶𝘀 𝗪𝗵𝗮𝘁 𝗪𝗲'𝗿𝗲 𝗔𝗹𝗹 𝗔𝗯𝗼𝘂𝘁 𝗮𝘁 Shep Digital Solutions ⛽ In the evolving landscape of convenience retail, every square inch of the forecourt is an opportunity—and dispenser screens are quickly becoming one of the most powerful tools in the playbook. By leveraging dispenser screens as part of a smart forecourt media solution, retailers can: • 📈 Drive incremental retail media revenue by delivering targeted, high-impact ads to a captive audience • 🛒 Boost in-store sales by promoting timely offers and loyalty programs right at the pump • 📊 Gather real-time insights into customer behavior and campaign performance • 🤝 Create seamless omnichannel experiences that connect the forecourt to the storefront As consumer attention becomes more fragmented, the ability to engage customers during dwell time at the pump is a game-changer. It’s not just about fueling vehicles—it’s about fueling growth. Let’s rethink the pump. Let’s turn screens into sales. #RetailMedia #ConvenienceRetail #ForecourtInnovation #DigitalSignage #CustomerEngagement #InStoreSales #RetailTech https://lnkd.in/dige_t7p
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shogo okamuro
Kohl’s Growth Strategy: Deepening Digital Sales Amid Q4 Revenue Challenges Kohl’s latest quarterly results reveal a complex picture of retail transformation. While Q4 2025 revenue slipped nearly 4%, the company’s digital channel now accounts for over a third of total sales, #ecommerce #retailtech #AI #digitalcommerce #onlineshopping
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Melissa Burdick
Walmart’s Q2 results are drawing mixed headlines, but they show acceleration across the areas that matter most to advertisers. Signals from this quarter: - Ad revenue +31% in the U.S., +46% globally (including Vizio) Walmart’s acquisition of VIZIO is now flowing into results, linking CTV with closed-loop attribution. Brands can plan top-of-funnel video and lower-funnel search in one ecosystem, measured directly against sales. This quarter, the numbers show advertisers clearly leaning in. - Same-day delivery volumes up ~50% Store-fulfilled delivery is up nearly 50%, and one-third of digital orders arrive within three hours. That fulfillment velocity creates new high-intent ad moments (shoppers checking their app for pickup readiness, adjusting baskets, planning quick replenishment orders). Lots of opportunity to align retail media with these moments and influence purchase decisions in real-time. - Global e-commerce +25% YoY E-commerce outside the U.S. grew +22%, while international advertising rose +15% (led by Flipkart). Walmart’s retail media flywheel is scaling internationally – and it's a chance for advertisers to test, learn, and replicate strategies across regions, with Walmart as a unifying partner. - Sam's Club e-commerce +26% Between Walmart, Sam’s Club, and Flipkart, Walmart has built a multi-faceted and international network that reaches diverse shopper segments. More places to activate retail media, more audiences to engage, and more opportunities to coordinate strategies across platforms. I think Q2 underscores the breadth of Walmart’s ecosystem and the pace at which it’s evolving. For advertisers, the challenge lies in tapping into that while staying agile to shopper and market dynamics.
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Robert Amster
A Wealth of Available In-Store Technology How current is our in-store technology? What are you doing about it? Over the last five decades, the in-store systems landscape has evolved significantly. The price/performance ratio has improved geometrically yet, many retailers have resisted implementing some technologies, however useful or powerful. One explanation is that there is so much more technology and more cost involved, that retailers are picking their spots very frugally. The counter argument is that all the technology has a demonstrable ROI. So why hesitate? Lack of time? Too many other projects? Inertia? Not sure how to start? Not aware of the opportunities and options? Most of the following in-store technologies are designed for the majority of retail environments. However, some are suited for specific retail segments. A few are mutually exclusive. In-Store Technology Available All Merchandise Format Stores 1. Augmented Reality (AR) Devices or Apps 2. Cameras/Video Surveillance 3. Cellular Communication failover 4. Computer Vision for Analytics 5. Desktop Computers 6. Digital Displays (Interactive) 7. Drones (Experimental) 8. Edge Computing 9. Electronic Article Surveillance 10. Employee Time Clock / Scheduling Kiosks 11. In-Store Processor(s) 12. Internet Connection 13. Kiosks – Multipurpose 14. Mobile Checkout/Scan-and-Go 15. Mobile Devices 16. People Counters 17. Phone 18. POS – Fixed, Mobile, Tableside (restaurants), Scan & Go (Customer-driven, checkout with smartphones), Self-Checkout 19. Printers – Paper 20. Printers – Labels 21. QR Codes – Multipurpose 22. RFID Readers – Hand-held, Fixed 23. RFID Scanning – Multipurpose 24. Robots – Multipurpose 25. Virtual Queue Systems – Appointment or line management displays 26. Voice Assistants – For customer service or back-of-house directives 27. Wi-Fi – Access Points (full coverage), public, private, shared Apparel 28. Interactive Fitting Room Tech 29. Item-Level RFID Scanning Grocery and Chain Drug 30. ESLs – Pricing, Promotions, Pick-to-light, Count-to-light Inventory taking 31. Environmental Sensors – Temperature, humidity, lighting (esp. in grocery) 32. Loyalty & Coupon Scanners – Customer-specific offers via mobile or kiosk 33. Price-Check devices 34. Scales 35. Smart Cart 36. Smart Inventory Management Systems QSR & Carwash 37. License Plate Recognition (LPR) – e.g., Drive-through QSRs and Carwashes Has your organization considered which in-store technologies it should implement? RTG is prepared to assist you in that process. Reach out to us and explore the opportunities together with a look towards improving productivity, creating a customer experience that results in increased loyalty and sales, and employee satisfaction that results in retention and successful recruitment. Info@retailtechgrop.com or +1 203-536-6058.
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William White
Walmart is partnering with OpenAI to create AI-first shopping experiences that make everyday life easier for our customers and members. Together, we’re transforming retail from searching and scrolling to chatting and discovering. Helping people find what they need faster, get personalized recommendations, and even check out instantly in ChatGPT. More than tech, this is about people – our associates and customers. We’re using AI to remove friction, better anticipate needs, and make shopping feel seamless, simple, and human. https://lnkd.in/gWCj5CYm
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Matt Wurst
Retail media is booming... but are we obsessing over the wrong things? In a new Snarketing Podcast episode, Brian Monahan, SVP at Albertsons Media Collective & Albertsons Companies, goes deep in all aspects of retail media: The history, the hype, the hope! (It's our official Advertising Week New York Edition, and we brought you a big name with a big brain!!) 𝘈𝘴 𝘉𝘳𝘪𝘢𝘯 𝘦𝘹𝘱𝘭𝘢𝘪𝘯𝘦𝘥: "Yes, programmatic ads and segmentation matter, but they’re not the whole story." 𝘜𝘯𝘥𝘦𝘳𝘩𝘺𝘱𝘦𝘥 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴: Shopping utility and new experiences that help people make better decisions. 𝘛𝘩𝘪𝘯𝘬: gamified scavenger hunts, useful store maps, or loyalty-driven discovery moments. That’s where the real creativity (and value) lives. This conversation with Brian, Valerie Vespa & and me explores what’s next for retail media... and why the future is about shopper experiences, not just targeting. Check out the full episode for a masterclass in all things retail and marketing: - Youtube: https://lnkd.in/eKam3Cvg - Spotify: https://lnkd.in/euqbTZ9t
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