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Denise Jones reposted thisDenise Jones reposted thisMeet wish kid Sam. He’s 5 years old and recently embarked on the adventure of a lifetime to Diggerland, NJ, and the LEGO store in NYC! At Salesforce, we believe business is the greatest platform for change, and sometimes, the greatest change starts with a single smile. We were incredibly honored to host Sam for our first-ever Make-A-Wish America wish kid send-off with treats, goodies, and plenty of cheers to fuel his journey. Thank you to Make-A-Wish America for letting us be part of these unforgettable moments. We hope you had the most magical trip, Sam!
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Denise Jones reposted thisDenise Jones reposted thisThe software bears are dead wrong. You can see why in the stories of our customers in The Wall Street Journal. At Pearson, #Agentforce is autonomously handling order statuses, refunds, and lost access codes. The result? A 40% increase in customer questions resolved without any human interaction, says VP Gabriele Bauman. For PenFed Credit Union, our #Agentforce agent handles password resets and account unlocks for employees, — reducing total IT tickets by 40%, says EVP & CIO Shree T Reddy. This is the Agentic Enterprise delivering real ROI today, a massive productivity revolution happening in real-time. Hope you’ll check out the article to learn more. https://lnkd.in/exPZ4wS9
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Denise Jones reposted thisDenise Jones reposted this10 years of TDX. Ten years of Trailblazers changing the world. #TDX2026 was the most significant platform release in Salesforce’s 27-year history. Here’s what we shipped: • Salesforce Headless 360. The entire platform is now accessible as an API, MCP tool, or CLI command. You no longer need to log into Salesforce to use Salesforce. Agents can access everything, from any tool, on any surface. • Agentforce Vibes 2.0 with Claude Sonnet and GPT-5 support. It’s a native AI development partner that understands your entire org's metadata and business logic from the jump. • Agent Script is now open source. The full spec, grammar, parser, and compiler are on GitHub for the world to build on. • AgentExchange is live. 10,000+ Salesforce apps, 2,600+ Slack apps, and 1,000+ #Agentforce agents and tools. All in one place. And we are backing it with a $50 million Builders Fund. • The Agentforce Experience Layer. Build once, deploy everywhere. Slack, Teams, WhatsApp, ChatGPT, Claude, mobile, web. The momentum is incredible. Custom AI agents on Slack have grown 300% since January. Slackbot is becoming the front door to the Agentic Enterprise. This is humans and agents working together. We also welcomed Sarah Franklin back to the TDX stage to celebrate the 10th anniversary of the Trailblazer movement she helped create. She finally got her Golden Hoodie! Thank you to Parker Harris, Patrick Stokes, Joseph Inzerillo, and the entire team. Thank you to our amazing Trailblazers and Agentblazers who showed up with 400+ sessions of incredible innovation. And thank you to Engine and Indeed for showing the world what the Agentic Enterprise looks like in action. This is what AI was meant to be. https://lnkd.in/eBz_nu-jSalesforce launches Headless 360 to turn its entire platform into infrastructure for AI agentsSalesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents
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Denise Jones reposted thisDenise Jones reposted thisFrom idea to deployed agent—without leaving the tools you already use. The new Salesforce Headless 360 dev flow—just demoed live at #TDX26: Plan in Slack ↳ Slackbot turns conversations into specs ↳ Linear context pulled in automatically Build in Vibes ↳ Generate apps with Claude Code + agent harness architecture ↳ Full access to Salesforce Data 360, skills & MCP Ship everywhere ↳ Deploy fast with full org context baked in This is what it's like to build in the Agentic Enterprise.Demo: Plan, Build, and Ship Agents with Agentforce Vibes 2.0Demo: Plan, Build, and Ship Agents with Agentforce Vibes 2.0
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Denise Jones reposted thisDenise Jones reposted thisOver 1 billion members use what? Salesforce Loyalty Management. We're proud of this milestone and thankful to our customers who trust us to help grow loyalty into lasting relationships. Sign up for a Loyalty free trial today to see it for yourself: https://sforce.co/4czob3L
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Denise Jones reposted thisDenise Jones reposted thisToday, Salesforce announced 30+ new capabilities that take Slackbot from personal agent to the ultimate teammate. Watch today’s keynote in under 4 minutes, including: 🔹The power of Slackbot 🔹Slack Marketplace 🔹CRM, now built into Slack
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Denise Jones reposted thisDenise Jones reposted thisDesign. Build. Test. Deploy. Observe. One flow. Total governance. ↳ Build fast with Agentforce Labs & Claude Code ↳ Continuous improvement via A/B testing ↳ Monitor & session trace in Slack Meet the new Agent Development Lifecycle for Salesforce Headless 360 at #TDX26. Start building now at labs.agentforce.com.Agent Development Lifecycle Demo: Scale Your Agents with TrustAgent Development Lifecycle Demo: Scale Your Agents with Trust
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Denise Jones reposted thisDenise Jones reposted thisStill stitching together billing across CRM and ERP? That “messy middle” is where revenue leaks and risk creeps in. ✨ See how you can bring it all together with Agentforce Revenue Management 🤖 Automate complexity with AI agents 📊 Get a single, audit-ready source of truth → Save your spot: https://sforce.co/4tF8q0P
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Denise Jones reposted thisDenise Jones reposted this🧗 Overheard on El Capitan: “Wait… Alex Honnold is speaking at #CNX26?” Hear from the world's best free solo climber. See what's next for marketers using AI Agents. Register now: https://sforce.co/4tgWhiq
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Denise Jones liked thisDenise Jones liked thisThe software bears are dead wrong. You can see why in the stories of our customers in The Wall Street Journal. At Pearson, #Agentforce is autonomously handling order statuses, refunds, and lost access codes. The result? A 40% increase in customer questions resolved without any human interaction, says VP Gabriele Bauman. For PenFed Credit Union, our #Agentforce agent handles password resets and account unlocks for employees, — reducing total IT tickets by 40%, says EVP & CIO Shree T Reddy. This is the Agentic Enterprise delivering real ROI today, a massive productivity revolution happening in real-time. Hope you’ll check out the article to learn more. https://lnkd.in/exPZ4wS9
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Denise Jones reacted on thisEnrique Mazon, fue un placer compartir tiempo contigo, con el equipo y con todos nuestros clientes (¡y futuros clientes!) aquí en Madrid 🇪🇸 Gracias por organizarlo todo y por representar tan bien a Agentforce Revenue Management en la región. ¡Sois imparables!Denise Jones reacted on thisHoy estamos en el Agentforce WorldTour Madrid con Paul O'Malley, Director de Producto de Agentforce Revenue Management. Paul habla español perfectamente, lo que nos ha permitido compartir con nuestros clientes y partners nuestra visión y roadmap en español. Además durante el WorldTour tendremos el privilegio de conocer cómo Fluidra está utilizando la solución y el impacto que tiene en su negocio. Espero verte hoy en en Ifema en el Agentforce WorldTour.
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Education
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Microsoft Certified: Power Platform Fundamentals
Microsoft
IssuedCredential ID https://www.youracclaim.com/badges/432796bd-4314-4b3b-9de5-4953c9978701/linked_i -
Microsoft Global Challenger
Microsoft
IssuedCredential ID https://www.youracclaim.com/badges/6ef73f3a-aa7e-4de9-9a4c-e799d18f4e49/linked_i -
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Apttus Quote to Cash Certification
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Issued
Volunteer Experience
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Animal Care Associate
SavetheHorses.Org
- Present 3 years 4 months
Animal Welfare
This organization is one of the finest I have had the opportunity to help. All of the animals are cared for, loved and nurtured through this program. My daughter and I thrive with the animals and it is our pleasure to volunteer on the farm.....whatever needs to be done.
Courses
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Quote to Cash Certified
gr8t
Honors & Awards
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Microsoft Top Team Award
Microsoft
Microsoft Top Team Award from Jean Phillippe-Courtois
Languages
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English
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Organizations
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Salesforce User Group
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American Telemedicine Association
Member
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