Greg Cacioppo

KPMG is transforming global audits with Azure Databricks. Unified financial, sustainability, cyber, supply chain, and climate data, governed by Unity Catalog, delivers insights in hours instead of days, elevating trust, speed, and audit quality at scale.

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Great work by my West Monroe colleagues, Cam Cross, David Freed and Glenn Pfenninger on this thoughtful guide that explores how AI is reshaping IT operations. There are thousands of AI products flooding the market right now, and leaders are struggling to figure out which ones will have a lasting impact. This guide is a great starting point for CIOs and tech leaders on that journey.

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As we are seeing a regular cadence of questions around AI in our client base, its important for us to stay current. I attended the AI Freedom Alliance event on 2/25. The event was well worth the time. Great insight from the speakers and those in attendance. AI is a challenging concept for organizations. How does they use it? What is the ROI? What is the impact to the workforce? Light was shed on the questions above. I look forward to continued participation with this group. Thank you to all who planned and participated in the event. One speaker said, "AI isn't a project, its a change in how we conduct business". My take aways are: - Humans need to be involved to create the final output. - AI is a tool to address time consuming task, so that we can work on higher value activities. - Guardrails and governance are critical to define how AI tools should be used be used.

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A decade of innovation: As I shared yesterday, Salesforce Health Cloud turns 10 and last week, Salesforce marked this milestone by introducing 6 new AI agents tailored for the healthcare industry. These tools aim to reduce administrative burnout and allow providers to focus on what matters most: the patient. It’s been an incredible 10-year journey for Health Cloud, and the shift toward autonomous agents marks a new chapter in personalized care.

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Digital transformation isn’t just about deploying new systems. It’s about empowering people to confidently use the tools that move their business forward. Oracle Guided Learning (OGL) makes that possible by delivering in-app guidance directly within Oracle Fusion, simplifying complex workflows and enabling users to learn in the flow of work. At TAM Training & Transformation, we help organizations implement and optimize OGL to accelerate adoption, reduce support costs, and drive measurable performance improvements. Our goal is to make every Oracle user more capable, confident, and efficient from day one. When technology and people evolve together, transformation becomes sustainable. #TAMTraining #OracleGuidedLearning #OGL #DigitalAdoption #DAP #OracleFusion #ChangeManagement

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