James Gardner – 老甘
Boulder, Colorado, United States
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About
• Software sales and consulting proressional with over 30 years of continuous growth and…
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Articles by James
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Inossem: Emerging from the Crisis
Inossem: Emerging from the Crisis
How can we lead in this time of uncertainty? In response to the global pandemic there has been adaptation, pivoting…
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James Gardner – 老甘 reposted thisJames Gardner – 老甘 reposted this🎉 That’s a wrap on the SAP Customer Support Summit North America! What an incredible event—packed with insightful sessions, hands-on learning, and meaningful conversations with SAP experts and customers. 🚀 Thank you, Mohammed M. Ajouz, Geoff Scott, David Lehanski, Nathan Weaver, Deepak Sharma, Steele Arbeeny Jens Bernotat, for your insights and thought leadership on disruption with AI and Customer Support transformation in line with SAP strategy, AI-First, Suite-First. Some key takeaways: ✅ AI Disruption - AI is the new UI, and data is the new currency. Business Human Value (BHV) is here to stay. While AI can provide insights, humans in the loop (HITL) will be the absolute differentiator. ✅ Innovations in customer support – AI tools and strategies that enhance SAP solution experiences. Proactive Customer Risk Mitigation, Agentic Case Resolution, Self-Service capabilities. ✅ Collaborative learning – Interactive sessions and workshops that empowered attendees on support tools, technologies, and methodologies driving transformation at scale with AI. ✅ Support-led growth (SLG) models to evolve in the experience economy, innovation, and adoption powered by AI models will be the future of the Customer Support industry. A huge thank you also to everyone who attended the summit, shared insights, and contributed to making it a success! It was a full house with active engagement throughout the day. Looking forward to continuing the conversations and driving innovation culture in customer support. #SAP #CustomerSupport #SAPEvents #Innovation #ThankYou #AI #AgenticAI #Preventative #Predictive #ASUG #CustomerExperience #BusinessSuite #RISEwithSAP #GROWwithSAP Stefan Steinle Dennison John Angus Irvine Robertson Carsten Schwarz Vivian Luechau-de la Roche Bethany Mofatt Jens Trotzky Alice Petrovich Bharath Ramamurthy Brian Fagan Sören Ruder Marcus Blaesi Mike Griffiths
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James Gardner – 老甘 reposted thisJames Gardner – 老甘 reposted this⏳ Just 8 days to go! 📅 Wednesday, April 2nd, 12:30 PM EST Join SDA and Umang Srivastava for an Exclusive Follow-Up Session from SAP Insider Las Vegas! 🔗 Register here: https://lnkd.in/eN6PsxCY Dive deeper into real-world applications of SAP BTP & Gen AI to enhance SAP business processes. In this session, attendees will explore: ✅ Optimizing Decision-Making with External Data • Integrate external data with corporate data for smarter, faster decisions in Manufacturing, Utilities, Retail, and Distribution • Enhance market competitiveness with data-driven insights ✅ Harnessing AI for Unstructured Data • Extract meaningful insights and apply them within SAP business context ✅ Sales & Procurement Optimization • Use sentiment analysis to improve sales productivity and streamline supplier onboarding ✅ Best Practices for SAP BTP Architecture • Understand decision-making trees and their impact on BTP Foundation • Define use cases and design the right BTP architecture from the start • Select the best Large Language Model (LLM) for AI-driven SAP scenarios ✅ Insights into Licensing Implications • Understand BTP PaaS & SaaS components • Explore Gen AI engine & LLM model licensing considerations Don't miss this opportunity to gain practical insights and optimize your SAP landscape with BTP & Gen AI! #SAPInsider #SAPBTP #GenAI #DataDrivenDecisions #AIinBusiness #SAPCommunity #TechInnovation #BusinessOptimization
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James Gardner – 老甘 reposted thisJames Gardner – 老甘 reposted thisUnlock immediate business value with SDA’s Enabler Package! Whether you need on-demand expertise or a tailored solution, we’ll help you accelerate your SAP BTP deployment and make a tangible impact fast. ⚡ Check our website for more info: https://lnkd.in/e6ke8f_i #SAPBTP #BusinessValue #TechEfficiency #FastTrack #EnablerPackage #RapidDeployment
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James Gardner – 老甘 reposted thisJames Gardner – 老甘 reposted this💡 Source-to-Pay: More Than Savings—It’s Transformation! 💡 Optimize your S2P process and achieve up to 12% cost reduction while enhancing supplier collaboration, compliance, and efficiency. 📊 Real-time insights for smarter decisions ⚙️ Improved operational efficiency to reduce risk 🌱 Sustainable growth through streamlined workflows Ready to revolutionize procurement? Let’s connect! Drop your thoughts in the comments—I’d love to chat! 👇 #Procurement #S2P #DigitalTransformation #Efficiency #SAP #SAPBTP #integrationsuite #Datasphere
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James Gardner – 老甘 reposted thisJames Gardner – 老甘 reposted thisWhen optimizing your SAP system, selecting the right partner is crucial for achieving optimal results. At SDA, we offer reliable services and automation products designed to enhance your SAP journey. Regardless of your current system, we are dedicated to ensuring a smooth transition for you. Feel free to reach out to discover how our solutions can future-proof your organization. Direct message me for more information on how we can support your business. #IntegrationSuite #APImanagement #Automation #BTP #BDC #Innovation
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James Gardner – 老甘 reposted thisJames Gardner – 老甘 reposted this📅 Event: SAP Build Extensibility Customer Success Workshop 📍 Location: 222 Bay Street Suite 2000, Toronto, On 🕣 8:45 AM - 4:15 PM Excited to share that SDA will be attending SAP Build Extensibility Customer Success Workshop at SAP Canada SAP BTP Build Low-Code/No-Code innovations combined with pro-code, Generative AI, and Clean Core strategies, are shaping the future of enterprise applications. As a boutique SAP BTP Partner, we’re excited to explore how businesses can accelerate their SAP Transformation, Integrations, and extensions with modern cloud solutions. Looking forward to engaging with SAP Product experts, customers and fellow partners to explore SAP BTP, AI-driven extensions, and Cloud innovation. Let’s connect and exchange insights!💡 #SAPBuild #SAPBTP #CleanCore #GenerativeAI #SAPPartner #DigitalInnovation #SAPExperts
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James Gardner – 老甘 reposted thisIf you're attending SAPinsider Vegas at the Bellagio (March 18-20) and my strategy session is relevant to your business, feel free to join. Looking forward to great discussions and new perspectives!James Gardner – 老甘 reposted thisLearn about practical, real-world examples of how SAP BTP & Gen-AI can be leveraged to optimize existing SAP business processes: 🔗 How to fetch external data for Manufacturing, Utilities, Retail, and Distribution organizations, and combine it with your corporate data to make better, faster, and smarter decisions, while ensuring market competitiveness 🤖 Introduce AI features to make sense of your unstructured data and then feed it into the SAP business-context perspective 📈 Optimize Sales or Procurement processes by generating sentiment analysis, based on products or suppliers. Boost sales productivity 💼 and fast-track supplier onboarding 🚀. #SAPBTP #GenAI #AIinBusiness #DigitalTransformation #BusinessOptimization #SmartDecisions #ManufacturingTech #RetailInnovation #ProcurementOptimization #SalesBoost #DataAnalytics #SentimentAnalysis #AIforBusiness #EnterpriseSolutions #TechInnovation #SupplyChainTech
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James Gardner – 老甘 reposted thisJames Gardner – 老甘 reposted this⏳ Month-End Closure—Simplified! ⏳ Closing the books doesn’t have to be a time drain. With streamlined processes, you can cut closure time by up to 50%! 🚀 ✅ Real-time tracking & approvals keep teams aligned. ✅ Efficiency unlocks high-value strategic work. Let’s connect and explore how to optimize your financial operations! 💡💼 Drop your thoughts in the comments! 👇 #FinanceTransformation #MonthEndClose #Efficiency #Automation #SAPBTP #SAP #Integrationsuite #Datasphere
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James Gardner – 老甘 reposted thisGreat session with Industry experts, assisting business teams for maximum automation!James Gardner – 老甘 reposted this📅 Secure your spot today! 💡 Still waiting on invoice approvals? Let AI optimize your workflow! Join our exclusive Demo of SDAVIM-AI, the AI-powered SAP solution that harnesses advanced OCR technology for precise invoice data extraction. 🚀 What you’ll learn: ✅ How SDAVIM-AI accelerates invoice approvals ✅ How it enhances data accuracy with OCR ✅ How it streamlines your invoice processing workflow Register now & see how AI transforms your invoice approvals!👇 https://lnkd.in/d7aJPXFS #AI #Automation #SAP #Efficiency #FastProcessing #SAPBTP #ComplexProcessing #Invoiceprocessing #Integrationsuite #Datasphere #Webinar #LiveWebinar
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James Gardner – 老甘 liked thisJames Gardner – 老甘 liked this🎉 That’s a wrap on the SAP Customer Support Summit North America! What an incredible event—packed with insightful sessions, hands-on learning, and meaningful conversations with SAP experts and customers. 🚀 Thank you, Mohammed M. Ajouz, Geoff Scott, David Lehanski, Nathan Weaver, Deepak Sharma, Steele Arbeeny Jens Bernotat, for your insights and thought leadership on disruption with AI and Customer Support transformation in line with SAP strategy, AI-First, Suite-First. Some key takeaways: ✅ AI Disruption - AI is the new UI, and data is the new currency. Business Human Value (BHV) is here to stay. While AI can provide insights, humans in the loop (HITL) will be the absolute differentiator. ✅ Innovations in customer support – AI tools and strategies that enhance SAP solution experiences. Proactive Customer Risk Mitigation, Agentic Case Resolution, Self-Service capabilities. ✅ Collaborative learning – Interactive sessions and workshops that empowered attendees on support tools, technologies, and methodologies driving transformation at scale with AI. ✅ Support-led growth (SLG) models to evolve in the experience economy, innovation, and adoption powered by AI models will be the future of the Customer Support industry. A huge thank you also to everyone who attended the summit, shared insights, and contributed to making it a success! It was a full house with active engagement throughout the day. Looking forward to continuing the conversations and driving innovation culture in customer support. #SAP #CustomerSupport #SAPEvents #Innovation #ThankYou #AI #AgenticAI #Preventative #Predictive #ASUG #CustomerExperience #BusinessSuite #RISEwithSAP #GROWwithSAP Stefan Steinle Dennison John Angus Irvine Robertson Carsten Schwarz Vivian Luechau-de la Roche Bethany Mofatt Jens Trotzky Alice Petrovich Bharath Ramamurthy Brian Fagan Sören Ruder Marcus Blaesi Mike Griffiths
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James Gardner – 老甘 liked thisJames Gardner – 老甘 liked thisReflecting on an incredible SAPinsider experience @Las Vegas, it was a privilege to be part of SAP Insider as a speaker , a lot of great Speakers and content! Appreciate the SAP Insider team for organizing such a great event. Always a great place to see old friends, peers and wonderful to make new ones! A big thank you to everyone who attended my session and “Ask the Expert” session. Your insights and engagement made it even more valuable! For those who couldn’t make it, you can still catch up! Join our upcoming webinar : 📅 Wednesday, April 2nd, 12:30 PM EST 🔗 Register here: https://lnkd.in/eN6PsxCY It was also great connecting and catching up with many insightful professionals , just a few to mention Curt Hapner, Kevin Wu , Terry Penner ,Ogo Nwanyanwu ,Donna Matthews, Fauwaz Hussain ,Binoy James , Olavo Figueiredo Saravanan Arunachalam Eran Kriegshauser Bala Kalyan -- Looking forward to what’s next.. #SAPInsider #SAPModernization #Innovation #DigitalTransformation#SAPBTP SDA
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James Gardner – 老甘 liked thisJames Gardner – 老甘 liked this⏳ Just 8 days to go! 📅 Wednesday, April 2nd, 12:30 PM EST Join SDA and Umang Srivastava for an Exclusive Follow-Up Session from SAP Insider Las Vegas! 🔗 Register here: https://lnkd.in/eN6PsxCY Dive deeper into real-world applications of SAP BTP & Gen AI to enhance SAP business processes. In this session, attendees will explore: ✅ Optimizing Decision-Making with External Data • Integrate external data with corporate data for smarter, faster decisions in Manufacturing, Utilities, Retail, and Distribution • Enhance market competitiveness with data-driven insights ✅ Harnessing AI for Unstructured Data • Extract meaningful insights and apply them within SAP business context ✅ Sales & Procurement Optimization • Use sentiment analysis to improve sales productivity and streamline supplier onboarding ✅ Best Practices for SAP BTP Architecture • Understand decision-making trees and their impact on BTP Foundation • Define use cases and design the right BTP architecture from the start • Select the best Large Language Model (LLM) for AI-driven SAP scenarios ✅ Insights into Licensing Implications • Understand BTP PaaS & SaaS components • Explore Gen AI engine & LLM model licensing considerations Don't miss this opportunity to gain practical insights and optimize your SAP landscape with BTP & Gen AI! #SAPInsider #SAPBTP #GenAI #DataDrivenDecisions #AIinBusiness #SAPCommunity #TechInnovation #BusinessOptimization
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James Gardner – 老甘 liked thisJames Gardner – 老甘 liked thisUnlock immediate business value with SDA’s Enabler Package! Whether you need on-demand expertise or a tailored solution, we’ll help you accelerate your SAP BTP deployment and make a tangible impact fast. ⚡ Check our website for more info: https://lnkd.in/e6ke8f_i #SAPBTP #BusinessValue #TechEfficiency #FastTrack #EnablerPackage #RapidDeployment
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James Gardner – 老甘 liked thisJames Gardner – 老甘 liked this💡 Source-to-Pay: More Than Savings—It’s Transformation! 💡 Optimize your S2P process and achieve up to 12% cost reduction while enhancing supplier collaboration, compliance, and efficiency. 📊 Real-time insights for smarter decisions ⚙️ Improved operational efficiency to reduce risk 🌱 Sustainable growth through streamlined workflows Ready to revolutionize procurement? Let’s connect! Drop your thoughts in the comments—I’d love to chat! 👇 #Procurement #S2P #DigitalTransformation #Efficiency #SAP #SAPBTP #integrationsuite #Datasphere
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