Jill Callan

✨ Big news for us at Hyro ✨ We’re teaming up with Sutter Health to transform how their 3.5 million patients connect with their care. By bringing Hyro’s responsible AI agents into voice, chat and SMS, Sutter Health will redefine their modern patient experience. ➡️ “We focus on empowering patients and changing the experience around what is possible in healthcare. And to that end, we are always looking for opportunities to build stronger connections with consumers across all channels and engage in ways that fit into their lives,” said Jennifer Bollinger, Chief Consumer and Brand Officer for Sutter Health. “With the addition of an AI-powered voice and chat communications platform, Sutter will continue to transform touchpoints for our patients and our people, helping drive better patient engagement, streamline operations for our teams and deliver data-driven insights that can help us better serve their needs now and in the future.” Proud to see our tech helping unburden staff, unblock patient access, and unlock insights for one of California’s most innovative health systems. 🎉 Read the full story: https://lnkd.in/d8QZcw4R

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As the largest and oldest sober living program in all of Sacramento, we believe that Sober Living is critically important for maintaining long-term sobriety for several key reasons:   1. Structured, Substance-Free Environment Sober living homes provide a stable, drug- and alcohol-free environment that supports individuals transitioning from treatment back into everyday life. This structure reduces the risk of early relapse by removing triggers and temptations.   2. Accountability Residents must follow house rules, participate in meetings, submit to drug testing, and contribute to the household. This accountability helps reinforce personal responsibility and daily discipline, both vital in recovery.   3. Peer Support Living with others who are also in recovery fosters mutual support and encouragement. Peer relationships reduce isolation, normalize recovery, and provide a built-in support system.   4. Gradual Transition A sober living program acts as a bridge between the highly controlled setting of inpatient rehab and the less structured real world. This gradual transition helps individuals strengthen coping skills, build routines, and practice sober living in real time.   5. Access to Recovery Resources Many sober living programs connect residents with outpatient treatment, 12-step meetings, therapy, job training, and other recovery-oriented services that are essential for long-term success.   6. Relapse Prevention The structured setting helps residents identify and address relapse triggers before they lead to substance use. Many homes also incorporate relapse prevention education and support groups.   In summary: Sober living programs offer the support, structure, and accountability that many people need to solidify the foundation they began building in treatment. Without this crucial step, the risk of relapse significantly increases during the vulnerable early stages of recovery. CSTL has supported over 7000 clients for over 36 years, offering a unique peer-driven, intentional living community dedicated to achieving long-term sobriety for our clients.  

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UCI Health is showing the industry what it looks like to combine bold vision with meaningful action. Their new Irvine hospital is more than an impressive facility. It represents a commitment to creating a patient experience that is intelligent, connected, and designed for measurable clinical and financial impact.     By integrating the Get Well (part of GW RhythmX, Get Well + RhythmX AI) platform across their new campus, they are enabling smarter bedside technology, personalized procedural pathways, and post discharge navigation that strengthens both care delivery and operational reliability.     What stands out most is UCI Health’s ability to think beyond individual tools and focus on the full patient journey. They understand that modern engagement must influence outcomes, reduce care team burden, and create a consistent experience across inpatient and post-acute settings.     At GW RhythmX, we're advancing the vision of precision care AI and super medical intelligence, setting a new standard for reliable, personalized healthcare at scale. This is how health systems future‑proof themselves while delivering better care today.     #NextGenSmartRoom #HealthAI #FutureOfCare #PrecisionCareAI Full press release here - https://lnkd.in/eJb-8hKa

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A Personal Note I’m Proud to Share I'm incredibly excited to announce that HealthStaff Training Institute (HSTi) has officially partnered with the VC Heal Healthcare Careers Program — a major step forward in expanding access to no-cost healthcare training for Ventura County residents. This partnership means that eligible individuals looking to start a career in healthcare can now receive free, short-term training through HSTi in areas like: Clinical Medical Assisting Pharmacy Technician Drug & Alcohol Counseling Administrative Medical Assistant Medical Billing & Coding ....and more. As CEO of HSTi, this milestone means so much. We’re not just offering training — we’re helping people build real futures, new career paths, and a sense of purpose in a growing industry. 🙏 A heartfelt thank you to the amazing team at VC Heal for believing in us and trusting HSTi as a training provider. Your commitment to uplifting the local workforce is inspiring, and we’re honored to support this shared mission. Let’s make a difference together. 💙 #VCHeal #VenturaCounty #HealthcareCareers #NoCostTraining #HSTi #Gratitude #WorkforceDevelopment #ProudCEO #CareerOpportunities #MakingAnImpact

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We're obsessed, consumer-obsessed specifically. To us, that means we are committed to making healthcare feel more human, easier to navigate and centered on what patients truly need. Here is what that looks like at Sutter: - Removing friction from scheduling, access and follow-up - Making every interaction clear, coordinated and compassionate - Anticipating—and then meeting—our patients’ needs In her feature with The Health Management Academy, Jennifer Bollinger shares how our mission of caring for our patients first and our people always shapes this work and how teams throughout Sutter are putting these priorities into action: https://bit.ly/4kLdHkt. #SutterProud

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𝗔𝗺𝗯𝗶𝗲𝗻𝘁 𝗟𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴 𝗗𝗶𝗱 𝗡𝗼𝘁 𝗙𝗶𝘅 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗜𝘁 𝗧𝗮𝘂𝗴𝗵𝘁 𝗖𝗹𝗶𝗻𝗶𝗰𝗶𝗮𝗻𝘀 𝗪𝗵𝗮𝘁 “𝗟𝗲𝘀𝘀 𝗪𝗼𝗿𝗸” 𝗙𝗲𝗲𝗹𝘀 𝗟𝗶𝗸𝗲 𝗠𝗼𝘀𝘁 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝘀 𝗪𝗶𝗹𝗹 𝗦𝘁𝗿𝘂𝗴𝗴𝗹𝗲 𝘁𝗼 𝗟𝗶𝘃𝗲 𝗨𝗽 𝘁𝗼 𝗧𝗵𝗮𝘁 Ambient listening is already being used in real health systems. At Sutter Health, more than 3,100 physicians and advanced practice clinicians are using it today. They spend less time typing notes and less time in pajama time. Many report lower mental strain during the day. Adoption has been strong because clinicians have repeatedly requested the tool.   𝗧𝗵𝗮𝘁 𝗼𝘂𝘁𝗰𝗼𝗺𝗲 𝗱𝗶𝗱 𝗻𝗼𝘁 𝗰𝗼𝗺𝗲 𝗳𝗿𝗼𝗺 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗮𝗹𝗼𝗻𝗲 It came from leaders making the tool fit real clinical workflows.   This came through clearly in a recent episode of the Beyond the Blueprint - Healthtech Podcast, featuring Dr. Veena Jones and Stephanie Driscoll at Sutter Health. Their story was not about speed or new features. It was about holding back scale until the system stayed out of the way, even when that meant delaying capabilities to protect clinical judgment. Before scaling ambient listening, Sutter changed how Epic worked day-to-day. Leaders reduced differences between clinics, simplified note templates, cleaned up order lists, and pushed teams onto shared workflows so clinicians stopped compensating for system variation.   𝗧𝗵𝗲𝘆 𝗮𝗹𝘀𝗼 𝗿𝗲𝗳𝘂𝘀𝗲𝗱 𝘁𝗼 𝘀𝗰𝗮𝗹𝗲 𝘂𝗻𝘁𝗶𝗹 𝘁𝗵𝗲 𝘁𝗼𝗼𝗹 𝗳𝗶𝘁 𝗰𝗹𝗲𝗮𝗻𝗹𝘆 𝗶𝗻𝘁𝗼 𝗱𝗮𝗶𝗹𝘆 𝘄𝗼𝗿𝗸. Early versions required clinicians to open a separate app and move content into the chart. Sutter waited for an Epic-integrated version that would run in Haiku. They tested it. They fixed problems. Only then did they open enrollment.   𝗧𝗵𝗶𝘀 𝗹𝗲𝘃𝗲𝗹 𝗼𝗳 𝗿𝗲𝘀𝘁𝗿𝗮𝗶𝗻𝘁 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗺𝗼𝘀𝘁 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝘂𝗻𝗱𝗲𝗿𝗲𝘀𝘁𝗶𝗺𝗮𝘁𝗲.   𝗠𝗼𝘀𝘁 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝗱𝗼 𝘁𝗵𝗲 𝗼𝗽𝗽𝗼𝘀𝗶𝘁𝗲. They deploy new tools into messy workflows and expect clinicians to absorb the friction. When adoption stalls, leaders call it change management instead of admitting the system added work.   𝗧𝗵𝗶𝘀 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗶𝘀 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗶𝗻 𝗳𝗿𝗼𝗻𝘁 𝗼𝗳 𝗺𝗼𝘀𝘁 𝗖𝗠𝗜𝗢𝘀. Sutter is testing features that suggest medication orders during visits. Leaders are deciding whether to pause or move forward until those features fit cleanly into existing workflows. That decision matters more than the feature itself.   𝗖𝗠𝗜𝗢𝘀: Which two workflows would clinicians point to first if you asked them where the system still adds work? #CMIO #ClinicalInformatics #HealthcareIT #DigitalHealth #EHR #PhysicianBurnout #BeyondTheBlueprint

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New Pacific Research Institute brief: California will restrict access to private insurers for new Medi-Medi patients to just 1–2 plans per county. Less competition means higher costs & worse outcomes. 🚫📈 https://lnkd.in/gruw4cQa    

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