Jim Franklin

CAI can be a game-changer—if done right. Join this exclusive, no-fluff session with two industry leaders: 👩‍💼 Donna Fluss – President, DMG Consulting LLC 🧠 Anne Jenkins – VP, Solutions Architecture, Teneo.ai They’ll unpack the real-world lessons that separate transformational CX success stories from CAI projects that fall short. This isn’t another hype session—it’s a conversation grounded in results. You’ll walk away with: 🔧 Practical implementation tactics that actually work ⚡ Speed-to-value strategies that don’t compromise compliance 🧭 Proven playbooks from high-performing enterprise deployments Webinar: CAI Implementation Best Practices That Deliver September 3 | 🕛 12:00 EDT / 18:00 CEST https://lnkd.in/dqTP3wwN The future of CX is already here. Make sure you’re doing it smarter. #ConversationalAI #CustomerExperience #CXStrategy #CAI #TeneoAI #DMGConsulting #ContactCenter #DigitalTransformation Spencer Noble Kristen McFadden Gandhi Patrik Rosenberg Anne Jenkins Howard Leary II Benjamin Kolz, PhD Tim Bartz Yoleidy Carvajal Ramazan Gurbuz Andrea Flores Miralles Iman Gozal M. Molly Poole John Perrin Chris McManus Graziella Gioia Michael Kenney Lee A. Kayne Jon Cedercreutz Henry Danser Jeff Mazur Per Ottosson Fredrik Törgren

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Honored to help foster Opkey’s expanded partnership with Argano . This milestone is more than an announcement—it’s a signal to the market that world-class delivery for Oracle implementations is now within reach for every leading SI. With Opkey’s agentic AI-native platform at the core, partners like Argano can deliver results for enterprise clients that were previously out of reach: Up to 50% faster Oracle project timelines Lower risk and greater confidence, powered by 10,000+ pre-built test cases and intelligent process mining End-to-end automation, freeing teams to focus on strategic transformation, not repetitive tasks Our vision has always been to empower SIs to deliver exceptional, future-ready services . Today, we take a big step forward. Excited for what’s next—and deeply grateful to everyone making this possible. Let’s GO! #Oracle #Innovation #Opkey #Argano #EnterpriseTransformation #SIPartners

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The latest episode is live, and this one is fantastic. I sat down with Eric Gilpin, President, GTM of G2, a leader who’s spent over two decades scaling teams, navigating change, and driving growth in some of the most competitive technology markets in the world. What makes Eric stand out is how he thinks about people, performance, and presence. In this conversation we went beyond tactics and hit on: Being strong at work without losing your presence at home Work demands a lot. But the cost of absence, in relationships, in moments, in memory, isn’t on any spreadsheet. Why alignment with your spouse matters more than “balance” It’s not a 50/50 scorecard, it’s shared intention and honesty about what really matters. What “being present” requires, not just physically there, but mentally and emotionally engaged, even when everything else claws for your attention. The real talk on AI Will AI replace us? Maybe parts of what we do. But the parts of leadership no model can replicate are exactly what matter most going forward. Listening to understand, not to respond That might be the most underrated leadership skill in the age of speed. This episode is about the humanity beneath the headlines and what leaders need to actually thrive in the chaos of work, tech, and life. If you’re thinking about the future of work, AI, or how to show up better in the places that matter most, give this one a listen. 🎧 Youtube: https://lnkd.in/e4nrDEAu

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Salesforce Ventures is proud to invest in Forterra, a company setting the operating standard for autonomy in the most complex, high-stakes environments. At a moment when defense technology is rapidly evolving, Forterra stands out as a pioneer - building systems that can automate vehicles and transform operations for entire fleets and missions, intelligently, flexibly, and without compromise. Our investment reflects a deep conviction: autonomous systems are not just the future of defense and logistics, but a critical capability for managing complexity in high-risk scenarios. Forterra's OASIS platform represents more than technology - it's an architectural approach that enables interoperability and intelligent mission execution. We're excited to partner with Josh Araujo, Scott Sanders, and the entire Forterra team, alongside an exceptional group of investors including Moore Capital Management, 9Yards Capital, Hedosophia, Franklin Templeton, and others who share our vision of transformative technology. https://lnkd.in/gnqkWMrN

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Over the years, we’ve seen enterprise SaaS stacks grow wider while execution keeps slowing down. Teams add tools faster than they retire them, and the complexity quietly adds up. That’s the problem Hexaware’s Zero License is designed to solve—by replacing bloated SaaS workflows with agentic AI in months, not years. The result is simpler stacks, lower license costs, and faster execution.  #Hexaware #ZeroLicense #Innovation #SimplifySaaS #AgenticAI Srikrishna Ramakarthikeyan Vinod Chandran Vikash Jain Ghananeel Gondhali Preethi Sekhar VIVEK ARYA https://lnkd.in/en4XrVwH

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Closing the SQL Migration Gap with DH2i 🚀 Just wrapped a fascinating conversation with Don Boxley Jr, CEO & Co-Founder of DH2i, on how IT teams can finally bridge the long-standing gap between Windows-based SQL Server environments and the Linux/Kubernetes world that modern apps demand. DH2i delivers high availability + secure, cross-platform mobility for SQL Server, Oracle, and MySQL. Their platform, DX Enterprise, lets organizations run the same SQL instance across Windows, Linux, and Kubernetes — and fail over between them seamlessly. With SQL Server 2025 pushing deeper into AI workloads, this capability has never been more relevant. 💡 “Most teams think they’re stuck on Windows — they’re not,” Don told me. “DX Enterprise lets you move SQL Server to Linux or containers without disruption.” We also discussed DH2i’s new hands-on Minikube tutorial that lets DBAs experiment with Kubernetes-based SQL on their own machines before rolling anything into production. 🔗 Learn more at dh2i.com Software Mind Telco Days 2025: https://lnkd.in/g6zqpDgS On-demand online conference Engaging Customers, Harnessing Data #SQLServer #Kubernetes #Linux #Containers #HighAvailability #AI #MSP #ChannelPartners #TechResellerNews #Podcast

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Burke Dempsey and Rick Sherlund were on the ground at Levelpath's LevelUp 2026 conference in San Francisco this week. Rick took the stage to share his views on AI's impact on enterprise software, and why procurement, one of the most underestimated functions in the enterprise, is emerging as a major battleground for AI-driven transformation. #AI #EnterpriseSoftware #Procurement #InvestmentBanking #LevelUp26 #Wedbush #Levelpath

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In my experience chairing companies through exits at @Nearmap, @Ansarada and @iiNet, the boards that handled it best were ready well before the moment arrived. Good conversation with @Richard Conway on what that preparation actually looks like for the Minutes by @boardcycle podcast

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🚨 The preliminary agenda is now live for the Operating Partners Forum Napa Step back from day-to-day execution pressure to reset and evaluate how value creation gets done. Across three days in Napa Valley, the program dives into: • What great operating partner-deal partner alignment really looks like • AI playbooks for driving portfolio performance • GTM, pricing, and talent execution across the lifecycle Sessions are peer-led, closed-door, and focused on real execution, not theory. 👉 Explore the preliminary agenda: https://okt.to/8mshUf #OperatingPartners #PrivateEquity #ValueCreation #PortfolioOperations #OPNapa2026

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