About
I build successful client relationships that don’t just retain customers, they grow…
Activity
5K followers
-
Johanna Parker reposted thisJohanna Parker reposted thisHead of Customer Success Needed Want to retool, upgrade and professionalise a top performing team in readiness for the next stage of serious growth? EU leader in Edtech/Creator space is looking for a key hire. Fully remote (CST/EST) $100-$120k base 20-30k Bonus 6 direct reports and growing You need 6-8 years of Customer Success Experience (SaaS) and 1-2+ as a manager. Who's looking? #cshiring #customersuccess #hiringnow
-
Johanna Parker reposted thisJohanna Parker reposted this🔊 Hiring Alert 🔊 I am hiring a for a sales Enterprise Account Director here at Salesforce: - Customer base: Strategic Retail - Region: Northeast - Coverage suite spans Salesforce including Customer 360, Data 360, Agentforce, and Slack What this role looks like: - Excellence in Senior leadership engagement - Driven by customer engagement & technical value selling - Experience and passion for AI - Strong cross-team collaboration and stakeholder management - Proven track record of consistently building and exceeding quota and expectations Apply Here: https://lnkd.in/eaqkhuiJ If this is you or you have a strong referral please DM me or Victoria LourencoEnterprise Account Executive - Manufacturing / Retail & Consumer GoodsEnterprise Account Executive - Manufacturing / Retail & Consumer Goods
-
Johanna Parker reposted thisJohanna Parker reposted thisWe’re Hiring! We’re growing our marketing team and looking for talented professionals to join us in the following roles: Advertising & Digital Marketing Director: https://lnkd.in/gcwhVRjA Social Media Manager: https://lnkd.in/g_zWY6S7 Tag or share with someone who should apply! #NowHiring #MarketingJobs #DigitalMarketing #SocialMediaCareers #MLB #Sports #HoustonAstros
-
Johanna Parker shared thisWe are so proud of Jordan! But more importantly, he is very proud of himself❤️⚾️Johanna Parker shared thisLook who made his little league’s All Star Team!!! One proud coach and daddy!
-
Johanna Parker reposted thisJohanna Parker reposted thisI don’t understand how anyone with kids is meant to have a full-time job. Seriously… how? This week alone I’ve: Answered emails while making snacks Taken calls on mute while breaking up arguments Worked in 20-minute bursts between “mum, mum, mum” And that’s just before lunch. Don’t get me wrong. I love spending time with them. I really do. But it still doesn’t explain the maths. School finishes at 3. Work doesn’t. Then add: Easter holidays Inset days Half terms Don’t get me started on the summer holidays which for us is 9 weeks 😳 And suddenly the expectation is: Be fully present at work Be fully present at home With zero structure to support either. And people say: “Can’t you just plan ahead?” Plan what exactly? The £100+ day out? Childcare that barely exists? Or trying to do both and hoping nothing drops? Because that’s the reality. Spinning plates. Constantly behind. Feeling like you’re doing a bad job at everything. No one really says it. But the system doesn’t work. We’ve just normalised forcing ourselves to fit into it. Tell me I’m not the only one feeling like this this week…? #WorkingParents #WorkingMumLife #CareerAndKids #ParentingReality #WorkLifeBalance #EasterHolidays #MumLifeUK #CareerTalk #RealLifeWorking #WomenAtWork #ParentingUnfiltered
-
Johanna Parker reposted thisJohanna Parker reposted thisAI assistants are now researching, comparing, and recommending products before customers ever reach your site. That shifts what matters: • From rankings to retrieval • From keywords to context • From content to trusted, structured data In this new model, visibility isn’t about where you rank, it’s about whether you’re included in the answer. If your data isn’t ready, your products aren’t being considered. Learn how to make your products discoverable by AI: https://okt.to/S20iwH
-
Johanna Parker reposted thisJohanna Parker reposted this🚀 We’re hiring! PartsBase Inc. is looking for a Senior Manager, Employee Advocacy – a fully REMOTE role! 🌍 In this role, you’ll lead our employee advocacy program, turning our team into authentic brand ambassadors on LinkedIn. You’ll collaborate across Marketing, Sales, HR, and Leadership to amplify our brand, generate leads, and strengthen our employer presence, all while inspiring employees to share content in their own voice. What we’re looking for: ✅ 5–8+ years in social media, employee advocacy, or internal communications. ✅ Experience managing LinkedIn-focused programs and advocacy tools (SocialHP, Hootsuite Amplify, DSMN8, etc.). ✅ A strategic, data-driven mindset with strong leadership skills. If you love building programs that empower employees, drive engagement, and deliver measurable impact, this is the role for you! 🔥 Fully remote – open to candidates across the U.S. Apply here 👉 https://lnkd.in/ggVjubPQ #Hiring #EmployeeAdvocacy #RemoteWork #LinkedIn #Marketing #DigitalMarketing #B2B
-
Johanna Parker reposted thisJohanna Parker reposted thisWhy isn’t there a degree in Customer Success? Because the magic great CSMs create doesn’t come from textbooks - it comes from people. In fact, some of the strongest CSMs I’ve ever worked with didn’t come from business programs at all. They came from classrooms, restaurants, retail floors and everywhere in between. ✨ Teachers who build trust with 30 sets of parents every year? They already know how to nurture strategic, long‑term relationships. ✨ Servers who can read a table, upsell dessert and make guests feel seen? They’ve mastered guiding customers toward value and new possibilities. ✨ Retail associates who turn frustrated shoppers into loyal fans? They’re already experts in expectation‑setting, problem‑solving and delivering outcomes. ✨ Healthcare workers who communicate clearly under pressure and support people through stressful moments? That’s world‑class empathy and stakeholder management - the heart of CS. Customer Success isn’t defined by where you started, it’s defined by how well you understand people, solve problems and create outcomes. Did you take a non‑traditional route into Customer Success? Share your story in the comments, I’d love to hear it! #customersuccess #business #healthcare #education #retail #CSM #wedoitall
-
Johanna Parker reacted on thisJohanna Parker reacted on thisI’m just getting back from Mexico. Lots of fun. Sun. Celebrating. And…work. Not the normal day-to-day kind, but the kind of work that tends to show up only after you’ve stepped away for a bit. I’ve gotten a lot of crap over the years for this: “Vacation is vacation. Work is work.” I understand the sentiment but I’ve come to think about it differently. Some of my best thinking doesn’t happen when I’m sitting at my desk grinding through meetings and emails. It happens when there’s finally enough space to think clearly: a long walk, an unexpected conversation, a quiet morning with no urgency attached to it. That’s usually when the real work shows up: - Clarity around a problem - A new idea - A realization about what actually matters - A solution that wasn’t obvious before As a CEO and business owner, I’ve realized that stepping away from the routine isn’t separate from the work. Sometimes it IS the work. Not because you’re constantly “on” but because space creates clarity and clarity changes everything.
-
Johanna Parker liked thisJohanna Parker liked thisDatabricks was just named to Fast Company's Most Innovative Companies of 2026! Proud moment for everyone here. Congrats to all the Bricksters who made this possible. See the full list here:Inside Databricks’s $5.4 billion plan to power the agent eraInside Databricks’s $5.4 billion plan to power the agent era
-
Johanna Parker liked thisJohanna Parker liked thisIf you had kids before 2019 AND you worked… Can I just take a minute to give you a high-five 👋 because today was one of those mornings where I was like…. wait, how did we did this? In the Monday morning rush, I forgot lunch for the baby and had to run back to the daycare. In 2026? ➡️ No biggie, I work from home and daycare is a few blocks away. It took minutes to run back home. PRE-2020? ➡️ When my daycare was 45 minutes away from my office in A DIFFERENT STATE? Before “flexibility” was a thing? This would have wrecked my entire day… a TWO-HOUR issue for sure. Having children on both sides of the pandemic-working-parent-life-divide continues to be mind blowing for me. 📸 Throwback to the Before Times… how did we do this?!
-
Johanna Parker liked thisJohanna Parker liked thisTwo years ago, this hat meant something very different. I had just lost my job - and with it, a big part of my identity and community. We don't talk enough about that loss when we are in transition... the loss of people, the daily connections, the "social wealth" that disappears overnight. Enter CREW. Over the past two years, this CREW community filled that gap in ways I didn't expect - through conversations, encouragement, and a lot of laughter - A LOT. Today I wear this hat for a new reason. It's my first day joining the leadership team at CREW. Same mission - just a different seat: to grow and support a community built on connection, generosity and showing up as you are. Let's go!!!
-
Johanna Parker liked thisCome check this out! My colleague Naeem R. will share how Databricks is powering the modern treasury function for banks globally.Johanna Parker liked thisExcited to share that I’m joining my colleague Naeem Rehman for an upcoming Databricks webinar on modernizing the Office of the CFO and transforming how finance teams use data and AI to drive the business forward. We’ll explore how leading finance organizations are moving beyond spreadsheets and siloed systems to build a unified data and AI foundation that supports AI agents, real-time reporting, forecasting, and strategic decision-making. If you’re in finance, accounting, FP&A, or data and analytics supporting the CFO, this session is a great opportunity to hear how others are approaching modernization and what’s actually working in the field. BONUS: AI Gateway is top of mind lately with challenges like agent sprawl, out of control LLM costs, and sensitive data leaks. Learn how we can solve this with Databricks AI Gateway! Date: May 20th Time: 2pm ET 🔗 You can learn more and register here: https://lnkd.in/gFYqcas4
-
Johanna Parker reacted on thisJohanna Parker reacted on thisIn 1978 I sat for a vocational aptitude battery, to help guide my career ambitions. The results were interesting. They said I would probably excel at all things political science (to nobody's surprise - ever), and that whatever I would do I should avoid information technology. I should have listened. After forty-six years in tech, forty of them as a tech seller, I have to admit I'm just not getting the hang of IT. Psyche! Seriously, I've had a good run but it's time to pass the torch. After an abbreviated six years working directly in IT, I transitioned to software and spent thirteen+ years in datacenter and infrastructure automation, eighteen+ years in business intelligence and analytics, and combined search and document database for a fantastic eight+ year run. A special shout out to my team at MongoDB, who gave me a tremendous send off last week, my last days in the workforce (never say never). This is about as lengthy and as flowery as my farewell will get, I'll save the rest for other writing/music/baking/who-knows-what projects I need to complete. I'll keep an eye on LinkedIn, all the best to my friends and colleagues. Go well.
-
Johanna Parker liked thisJohanna Parker liked thisCaught in the wild at B2B Chicago: Steven Mierop, Angela Boling, and Kevin Hidalgo holding down the Lucidworks booth. The pattern we’re hearing: AI is top of mind, but relevance is still the blocker. If users can’t find the right result quickly, everything downstream (engagement, conversion, satisfaction) breaks. Good conversations, real problems, and a lot of alignment on where search needs to go next. #B2BChicago #SiteSearch #Relevance #AI #Lucidworks
-
Johanna Parker liked thisJohanna Parker liked thisWelp it's official, we just closed our largest quarter in Vanta history last night. This team is incredible. 🤩 To help support the Revenue Org's incredible momentum, I am looking to hire a senior leader to run the GTM Programs team. This important role will oversee critical horizontal programs like Onboarding, Product Enablement, Partner & Channel Enablement, as well as Instructional Design. The ideal candidate for this role will be someone that has a proven track record in leading teams through strong program management, strategic planning, senior stakeholder relationship building, and data driven approach within Enablement programs. I'm looking for someone to co-build our enablement strategy with Jordan Rahtz and myself!
-
Johanna Parker liked thisJohanna Parker liked thisMost leaders support you while you’re useful. Few support you when you’re gone. Resignations don’t end leadership. They expose it. I still remember the day I resigned. Not the exit interview. Not the handover. But a message months later. No agenda. No expectation. Just this: “I saw what you’re building. Proud of you.” That’s when it clicked. That's leadership. Every now and then, You meet a different kind of leader. One who doesn’t disappear when there’s nothing left to gain. That’s when character speaks. This is what real leadership looks like when there’s no leverage left 👇 1. They don’t disappear when you stop being useful The relationship was never transactional. It was human. 2. They care when they don’t have to No upside. No Audience And still, they show up. 3. They don’t make your exit about themselves No wounded ego. No quiet punishment. Your growth isn’t framed as betrayal. 4. They check in with no agenda Not to pull you back. Not to take something. Just to remind you: you mattered. 5. They believe in you - loudly When doubt creeps in. When the new role feels heavy. They’re still in your corner. 6. They celebrate what they no longer control No silence. No bitterness. Just genuine pride. 7. They understand loyalty isn’t possession People aren’t owned. They’re developed. Trusted. Then set free. That’s why they're unforgettable. Not because they were nice. But because they didn’t need control to feel important. Titles end. Influence doesn’t. Build leadership that lasts beyond exits. ♻ Repost if you believe leadership outlives contracts. ➕ Follow Mike Leber for daily powerful insights on leadership.
Experience
Education
-
Johnson and Wales University
-
-
Activities and Societies: Phi Sigma Sigma, Community Service Club, Events Club
Hospitality, Sales and Meeting Management
-
-
-
Licenses & Certifications
Volunteer Experience
-
Vice President
Pine Forest Landing HOA
- Present 6 years 7 months
Community HOA Vice President
-
Projects
-
Enterprise Service Management
Replace end-of-life IT service desk ticketing system with Axios Systems Assyst IT operations management system, leveraging latest technologies to streamline IT incident, change, problem and service fulfillment processes.
Other creators -
Recommendations received
8 people have recommended Johanna
Join now to viewExplore more posts
-
Sandler
💬 Confident, buyer-focused conversations start before the meeting—during practice. Sandler AI Roleplay Coach delivers adaptive, real-world scenarios and instant feedback to help sellers improve fast. It’s an effective way to build confidence, consistency, and coaching at scale. Anytime, anywhere. 🎥 See how it works! #SalesRoleplay #SalesCoaching #SalesSuccess #Sandler
-
Final Approach Consulting, LLC
Most sales leaders don’t realize how low the bar has been set for sales data. “Accurate enough.” “Everyone’s data has gaps.” “Just refresh it quarterly.” In 2026, that mindset is costing teams pipeline, trust, and talent. Sales data isn’t a nice-to-have anymore—it’s infrastructure. That belief is exactly why we built FAC Intelligence—to replace static databases with continuously updated account and contact intelligence sales teams can actually trust. We wrote this piece to outline what sales leaders should demand from their data providers going forward. 👉 What Sales Leaders Should Demand from Their Data Providers Link here: https://lnkd.in/ecVPb-km #SalesLeadership #SalesData #RevenueOperations #B2BSales #SalesTech
-
The Nerdy Noob
Struggling to identify and connect with the right B2B buyers quickly? In a competitive market, reaching the right decision-makers before your rivals do can make all the difference. Efficient B2B sales techniques are essential for closing high-value deals and driving revenue growth. ZoomInfo is the ultimate B2B sales platform that provides comprehensive data and intelligent tools to help you find, engage, and win your next customer faster. ✔️ Unlock real-time insights with accurate, trusted data to identify your ideal prospects ✔️ Automate outreach across multiple channels to scale your sales efforts effortlessly ✔️ Collaborate seamlessly with sales and marketing teams in a unified platform to maximize results Try ZoomInfo for Free Today - https://lnkd.in/dqM_Cktd #DigitalMarketing #marketing #SaaS #B2B #SMB
-
Sandler by Colleen Watson Inc
Preparation wins deals. Now there’s a smarter way to practice sales conversations anytime, anywhere. 💬⚡ The Sandler AI Roleplay Coach® tool delivers adaptive, real-world scenarios and instant feedback to help sellers improve fast. It’s an effective way to build confidence, consistency, and coaching at scale. Anytime, anywhere. 🎥 See it in action! #SalesRoleplay #SalesCoaching #SalesSuccess
-
Sandler Training in Alabama, KSA Inc.
Preparation wins deals. Now there’s a smarter way to practice sales conversations anytime, anywhere. 💬⚡ The Sandler AI Roleplay Coach® tool delivers adaptive, real-world scenarios and instant feedback to help sellers improve fast. It’s an effective way to build confidence, consistency, and coaching at scale. Anytime, anywhere. 🎥 See it in action! #SalesRoleplay #SalesCoaching #SalesSuccess
-
Sandler by Streamline Business Solutions
Preparation wins deals. Now there’s a smarter way to practice sales conversations anytime, anywhere. 💬⚡ The Sandler AI Roleplay Coach® tool delivers adaptive, real-world scenarios and instant feedback to help sellers improve fast. It’s an effective way to build confidence, consistency, and coaching at scale. Anytime, anywhere. 🎥 See it in action! #SalesRoleplay #SalesCoaching #SalesSuccess
-
Stem Sales Solutions
Most sales and revenue leaders experience process adoption as a discipline problem with the frontline team. When reps don’t follow the process, visibility breaks down. The default response is more reminders, tighter definitions, and more enforcement. Leadership spends more time repeating the same thing over and over again. Most of the time, the reps aren't outright resisting the administration or process. They're just focused on what is more productive. The process is secondary to revenue, so they treat it that way. When the organization treats process as "just do the administration," the process becomes an obstacle to overcome. It doesn't help the frontline team produce revenue, so it will always take a back seat. No matter how well intentioned it is. We go deeper on this in this weeks newsletter, and share what has solved this problem in sales and revenue organizations (link in comments).
1 Comment -
Sandler | Revenue Growth Solutions, LLC
Preparation wins deals. Now there’s a smarter way to practice sales conversations anytime, anywhere. 💬⚡ The Sandler AI Roleplay Coach® tool delivers adaptive, real-world scenarios and instant feedback to help sellers improve fast. It’s an effective way to build confidence, consistency, and coaching at scale. Anytime, anywhere. 🎥 See it in action! #SalesRoleplay #SalesCoaching #SalesSuccess
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top content