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Lance Stovall shared thisIdeal use cases *Voice agents and assistants: Customer support, sales, and in-product assistants that need to reason during the call (GPT-realtime-2). *Live multilingual experiences: Conferences, broadcasts, cross-language support calls, international meetings, and live media localization (GPT-realtime-translate). *Captions, monitoring, and analytics: Live captions/subtitles, moderation, and capturing original-language speech alongside live translation (GPT-realtime-whisper). *Composed pipelines: whisper for original-language captions, translate for live translated output, and realtime-2 for reasoning or response generation with each model optimized independently for its task.Lance Stovall shared thisThree audio models. One release. GPT-realtime-translate, GPT-realtime-whisper, and GPT-realtime-2, are rolling out in Microsoft Foundry starting today. From continuous real-time translation and streaming transcription to native reasoning in a speech-to-speech model, this release expands what's possible for voice applications on Azure. Learn what's new and how to get started: https://msft.it/6043v3Dht
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Lance Stovall reposted thisLance Stovall reposted thisDynamics 365 Customer Service is pushing AI from pilot to production in the enterprise. Seeing the largest banks and payment processors adopt agents at scale is clear validation that we are delivering real, measurable value to our customers.
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Lance Stovall shared thisForrester names Microsoft a Leader in 2026 Sovereign Cloud Platforms Wave. This result shows the work we’ve put into fostering a broad set of sovereignty solutions across AI, security, productivity, and cloud platforms. https://msft.it/6044vysXy
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Lance Stovall shared thisYou gain speed with GenAI, but this article reviews what can be lost and needs to be thought about in regards to UX design. Accessibility has to be an important part of every iteration.The UX Designer’s Nightmare: When “Production-Ready” Becomes A Design Deliverable — Smashing MagazineThe UX Designer’s Nightmare: When “Production-Ready” Becomes A Design Deliverable — Smashing Magazine
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Lance Stovall shared thisRemember Excel’s iconic commercial from the 90s? We brought it back for 2026—now with Agent Mode. Check out the modern take now and see what Agent Mode is capable of: https://msft.it/6047vHULP
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Lance Stovall shared thisGreat storytelling doesn’t just entertain—it helps us better understand the world around us. Recently, our Compulsion Games team earned a major milestone, with South of Midnight winning a Peabody Award honor in the Immersive and Interactive category—the only game nominated. Seeing our work recognized alongside major cultural moments highlights the power of games to tell meaningful, impactful stories. Read more: https://msft.it/6043vGqcH
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Lance Stovall shared thisBuilding AI skills can feel overwhelming when everything is changing so fast. Our AI Skills Navigator helps you focus on what matters most for your growth—guiding you step by step to build practical capability and move your career forward with confidence. Learn more about the capabilities designed to empower learners: https://msft.it/6043vGRAh
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Lance Stovall shared thisWhat is the FDE GitHub, and why did we create it? The FDE GitHub was created to help us scale the learnings from our engagements with customers, partners, and the field. Our goal is to publish practical, reusable assets that make it easier for others to benefit from what we have already built and learned. We use Claude Code to create and test the solutions.Lance Stovall shared thisWe are excited to announce the launch of the Dynamics 365 Contact Center Forward Deployed Engineering (FDE) GitHub repository: https://lnkd.in/gibCeBbF. Why did we create this? The goal is straightforward: to scale the insights gained from our engagements with customers, partners, and the field by publishing practical, reusable assets that others can leverage. Currently, you will find three production-ready solutions designed for real customers that can be reused in your projects: - Dialer Helper [https://lnkd.in/gAmKcqRH] : This tool simplifies external transfers in Dynamics 365 Contact Center by auto-filling country codes, eliminating the need for users to scroll through 200+ countries each time. - Agent Presence Control [https://lnkd.in/g_eKnUsE]: This feature provides real-time agent presence monitoring for contact center supervisors. It allows supervisors to see all agents at a glance with Teams-style presence icons, filter by queue, view presence history, and modify agent status—all from a single PCF control. - AI Disposition Codes [https://lnkd.in/grZReDft]: This functionality utilizes AI to recommend disposition codes at the end of a conversation. This is just the beginning, and we look forward to sharing more reusable solutions, templates, and best practices with the community. If you have ideas for features you would like to see for your customers, please file a feature request in the “Issues” section. #Dynamics365 #ContactCenter #CopilotStudio #AI #CustomerExperience #GitHub #Microsoft #ConversationalAI #VoiceAIGitHub - microsoft/d365cc-fde: Sharing experience from the real projectsGitHub - microsoft/d365cc-fde: Sharing experience from the real projects
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Lance Stovall reposted thisLance Stovall reposted this🚨 We Are Hiring | Tampa Area | Recent Grad or Soon-to-Be Graduate | AI-Focused 🚨 If you are early in your career, obsessed with AI, and want real hands-on experience building solutions that matter, I would like to talk. At congruentX, we are building something different. Not traditional consulting. Not endless PowerPoints. Not protecting billable hours. We focus on outcomes. Humans + AI. Outcome-based. Faster. Better. Most Cost Effective. We help customers modernize CRM platforms, deploy AI agents, and transform how work gets done across Sales, Service, Marketing, and Contact Center. We are looking for an Associate AI Solution Specialist in the Tampa area. This is a great role for someone who is: • A recent graduate or graduating soon • Naturally curious about AI, automation, and emerging technology • Strong analytically and able to break down business problems • Comfortable working directly with senior leaders and customers • Excited to build demos, prototypes, and real AI solutions—not just talk about them You will work alongside senior leaders supporting: • AI agents and workflow design • Pre-sales strategy and solution development • Customer demos and proof-of-concepts • Business process transformation • Reusable assets and playbooks for scalable delivery This is not a “watch from the sidelines” role. You will learn fast, work hard, and get real exposure to enterprise AI transformation. If you want a career path into AI Solution Consulting, Architecture, and Leadership—this is a strong place to start. Tampa area required. (live in or moving to Tampa area) If this sounds like you, or someone you would recommend, message me directly. Christopher Cognetta Michael Hauck Chuck Ingram congruentX #Hiring #AI #ArtificialIntelligence #TampaJobs #RecentGrad #TechnologyCareers #BusinessApplications #Copilot #AIAgents #Automation #CRM #Sales #Careers #CongruentX
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Lance Stovall reacted on thisLance Stovall reacted on this𝐆𝐏𝐓-𝐫𝐞𝐚𝐥𝐭𝐢𝐦𝐞-𝐭𝐫𝐚𝐧𝐬𝐥𝐚𝐭𝐞, 𝐆𝐏𝐓-𝐫𝐞𝐚𝐥𝐭𝐢𝐦𝐞-𝐰𝐡𝐢𝐬𝐩𝐞𝐫, 𝐚𝐧𝐝 𝐆𝐏𝐓-𝐫𝐞𝐚𝐥𝐭𝐢𝐦𝐞-2, are rolling out in Microsoft Foundry starting today. 𝐕𝐨𝐢𝐜𝐞 𝐢𝐬 𝐛𝐞𝐜𝐨𝐦𝐢𝐧𝐠 𝐚 𝐟𝐢𝐫𝐬𝐭-𝐜𝐥𝐚𝐬𝐬 𝐢𝐧𝐭𝐞𝐫𝐟𝐚𝐜𝐞 𝐟𝐨𝐫 𝐀𝐈. We’re moving beyond basic speech-to-text into more natural, real-time interactions with technology. These models go beyond transcription or speech generation. They enable: • 𝐅𝐚𝐬𝐭𝐞𝐫 𝐬𝐩𝐞𝐞𝐜𝐡 𝐚𝐧𝐝 𝐭𝐞𝐱𝐭 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 that feel seamless and intuitive. • 𝐆𝐏𝐓-5-𝐜𝐥𝐚𝐬𝐬 𝐢𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐬𝐦𝐚𝐫𝐭𝐞𝐫 𝐯𝐨𝐢𝐜𝐞 𝐚𝐠𝐞𝐧𝐭𝐬for customer support, in-app assistance, and more. •𝐍𝐞𝐰 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐭𝐫𝐚𝐧𝐬𝐥𝐚𝐭𝐢𝐨𝐧 that enables real time translation across use cases like customer support, entertainment, and live events. This isn’t just about new features. It’s a shift toward multimodal AI that works the way people do. For builders, this unlocks new possibilities across: • 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐜𝐞𝐧𝐭𝐞𝐫𝐬 • 𝐀𝐬𝐬𝐢𝐬𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐚𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 • 𝐑𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐚𝐬𝐲𝐧𝐜𝐡𝐫𝐨𝐧𝐨𝐮𝐬 𝐯𝐨𝐢𝐜𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 As these capabilities land in Foundry, they bring enterprise-grade reliability, scalability, and governance, while expanding what’s possible for voice applications on Azure. https://lnkd.in/egNiA2rv
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Lance Stovall reacted on thisLance Stovall reacted on thisAnd that's a wrap for my conference attendance for now. It is always exciting to witness the energy and enthusiasm that attendees bring to these events, even when not everything goes perfectly. I want to express my deepest appreciation to those who attended the workshop "Building Agentic Solutions with Copilot Studio." Please feel free to stay in touch if you have any follow-up questions. To those I spoke with at the #powerplatform booth, I hope our conversations were or will be helpful. I own a couple of actions and promise to get back to you.
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Lance Stovall reacted on thisLance Stovall reacted on thisExtremely appreciative and humbled to be nominated for Best Small Spirits Supplier at the 2026 VIBE Supplier Awards. Shout out to Rémy Cointreau Diageo Non-Alc Edrington The Free Spirits Company Mast-Jägermeister US, Inc. Moët Hennessy Stateside Brands for their nominations as well in this category. What a top notch bunch of nominees!💪 HOTALING & CO. Unites brands that are anything but ordinary, creating and curating a selection of spirits and cocktail essentials that speak to artisanal excellence. Be sure to stop by for Tuesday afternoon‘s VIBE happy hour at the Luxardo Maraschino Cherry Tree Forest (space #19) to enjoy an amazing offering of “The Last Word” cocktail featuring Nikka Japanese gin, Luxardo Del Santo herbal liqueur, Luxardo Maraschino and garnished with a world renowned Luxardo Maraschino cherry. Shout out to Brett Grimsman Dreampeer, INC. for whipping up these amazing cocktails. Thank you to Brandy Rand and the entire Questex Hospitality & Travel team for putting on a fantastic conference. Safe travels to all VIBE attendees and we’ll see you on Monday in sunny San Diego. #VIBE2026 #SupplierAwards #LikeMindedSpirits #HotalingAndCo #Luxardo #Nikka #OnPremiseNationalAccounts
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Lance Stovall reacted on thisLance Stovall reacted on thisDynamics 365 Customer Service is pushing AI from pilot to production in the enterprise. Seeing the largest banks and payment processors adopt agents at scale is clear validation that we are delivering real, measurable value to our customers.
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Lance Stovall liked thisLance Stovall liked thisBREAKING NEWS at PS Hummingbird. As we approach 250 talented Hummingbirds around the world, moments like this are a great reminder of the leaders who have helped shape our growth journey. We’re excited to announce the promotion of Noel Thompson to Solution Vice President, where he will drive our Customer Experience team, helping organizations do more with AI-powered solutions built on Microsoft Dynamics CE and the Power Platform. Noel has been championing “a better way” since the early days of our growth curve. His leadership has consistently pushed us to think differently about how we serve customers, how we empower our teams, and how we bring innovation to the Microsoft ecosystem. This next chapter will see Noel leading our efforts to help customers transform their sales, service, and customer engagement experiences with AI, unlocking new value through the Microsoft platform. In Noel’s words: “The scariest place to be is the same place as last year. Grow! That’s what the SVP role means to me. It gives me a challenge to continue pushing my personal skills while helping my friends, colleagues, and customers keep growing.” Congratulations, Noel. We’re excited for what’s ahead as we continue empowering our customers to do more with AI. #MicrosoftDynamics #CoPilot #Dynamics365 #PSHummingbird
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Lance Stovall reacted on thisLance Stovall reacted on thisI'm excited to announce I have started a new role as Director of Commercial at mhance. I'm looking forward to working with the team at this pivotal moment where we are focused on strengthening our commercial offering across the Microsoft cloud and wider ecosystem ensuring greater value and first class outcomes for our customers. It's also a great opportunity to work with (for) Andy Cowdrill again who led the UK Enterprise FS Business Applications team when I first joined Microsoft! mhance is a Microsoft Solutions Partner with over 20 years of experience helping organisations get lasting value from the Microsoft platform, including Dynamics 365, Business Central, Power Platform and Azure. The new chapter begins and I'm feeling energised with the progress and direction I've already seen since joining 🚀
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Education
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Texas Christian University
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Activities and Societies: Phi Delta Theta Social Fraternity, Alpha Epsilon Delta - Health Preprofessional Honor Society
Neuroscience/ Pre-Med Studies
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Licenses & Certifications
Volunteer Experience
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Executive Leadership Committee
The Leukemia & Lymphoma Society
- 1 year 6 months
Health
Drive fundraising growth and help accelerate corporate development in North Texas for Light The Night to support The Leukemia & Lymphoma Society's ultimate goal of creating a world without blood cancers.
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Oracle N. Texas Team Captain
The Leukemia & Lymphoma Society
- 1 year 10 months
Health
Salesforce Dallas Team Captain for Light the Night walk 2016-2018
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Volunteer
Keller Youth Association
- Present 15 years 10 months
Children
2010- Present: Volunteer head baseball coach and Elite baseball assistant coach for 16 seasons (Fall & Spring)
2017- Present: Volunteer head basketball coach 1g/2g/3g and 3g/4g Basketball Commissioner -
Baseball Board Director
Keller Youth Association
- 4 years 8 months
Children
KYA Baseball Board Volunteer member, 7U/8U/9U Rec Baseball Commissioner
Courses
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Neuroscience
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Languages
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English
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Organizations
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Keller Youth Association
Baseball Commissioner
-Board member, coach, and community supporter.
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CIO Online
Rewriting the rules of enterprise architecture with AI agents Agentic AI and digital twins are reshaping enterprise architecture, enabling dynamic, autonomous governance through real-time simulations. Read the opinion piece by #FoundryExpert contributor, Dion Eusepi: http://spr.ly/6045fzUG7 🌐 Want to shape the future of enterprise tech? Apply to be a Foundry Expert Contributor and share your insights across CIO, CSO, and more. 👉https://lnkd.in/eRpg724V #DigitalTransformation #TechTrends #FutureofWork Ed Murray
2 Comments -
Eric Stine
When you spend your career in enterprise SaaS, you develop the habit of reading deals for what they say about the future, as much as what they portend for the companies involved. Today’s news of IBM acquiring Confluent is a perfect example. IBM understands how enterprise systems enable the standardization and scale that fuels growth. Confluent understands the importance of real-time data. Put them together and you get a clear message about where AI is heading: not to bigger models but towards stronger foundations. Anyone who has ever run a global business knows you need timely, trustworthy data flowing through scalable, secure systems. Without that, the foundation collapses. Intelligence isn’t ancillary; it’s intrinsic, integral and integrated into the machinery of the business itself. That is what this deal recognizes: Companies want AI that is part of the operational fabric. That’s why, at Sitecore, AI is built in, not bolted on. Our customers never ask for AI in isolation. They don’t really ask for “AI” at all. They ask for outcomes: Speed, simplicity and savings. Accuracy and agility. The ability to reach the right person with the right message at the right time. AI is just a means to that end - and then only when it’s delivered securely, at scale, and with a human in control. This is why we built SitecoreAI as a platform rather than a patchwork of tools and bolt-ons. IBM’s move reinforces something simple: AI is only as strong as the system it’s a part of, just like systems are only as strong as the data that moves through them. And the companies that win will be the ones who treat that as a first principle, not an afterthought. That is the world we are building for: A world where the foundation is finally strong enough for the intelligence that runs through it. https://lnkd.in/eNvSV_hr
3 Comments -
Rick Spair
IBM Launches Enterprise Advantage Service to Help Businesses Scale Agentic AI: New AI‑powered consulting service delivers a secured platform, shared standards, and reusable AI assets to help organizations accelerate growth and drive innovation ARMONK, N.Y., Jan. 19, 2026... http://dlvr.it/TQRX7R #AI #ArtificialIntelligence #BusinessGrowth
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Karen VARDANYAN
IBM signs up Groq for speedy AI inferencing option IBM is incorporating Groq’s inference platform, GroqCloud, and its custom Language Processing Unit (LPU) hardware architecture into Big Blue’s watsonx Orchestrate, which helps customers build, deploy, and manage AI agents and workflows to automate business operations.
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