Rishab Saraf

We once had a backend incident that, on paper, should've been a major outage. But nothing happened. Users kept browsing, ordering, and moving on with their day. Our fallbacks quietly took over. Under our old metrics, this would've counted as downtime. But was it really? That question changed how we think about uptime at Meesho. We stopped measuring system health and started measuring user outcomes - can the customer complete their order? Can the seller fulfill it? Simple shift. Massive impact on how we engineer, invest, and own reliability. https://lnkd.in/gqDnb9q3 Siddharth Gupta Amlan Sekhar Das

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The PRD (product requirements document) is not dead. It may be back, and it may need to be better than ever.

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I constantly oscillate between sharing in-progress work and completed work. This means I'm long overdue to share some exciting updates on Wonderment Delivery Promise, our pre-purchase ETAs product. Wonderment now supports Rules for transit estimations and fulfillment estimations to allow you to account for per-product ETA customizations (like embroidery and engraving), warehouse delays, or other events that would impact coming estimates. Here's a quick demo of how you can use them for communicating pre-orders, backorders, and delays: https://lnkd.in/eb88vmcu

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Aakash Gupta posted a really interesting set of learnings sitting down with a fintech executive from Robinhood. One key learning that resonated with me is: re: Legal, "Assume Good Intent - They're not there to make the product worse. Their job is to make sure that we are safely shipping the products we want to ship in accordance with the regulations." A partner in Fraud once said to me, "Henry, don't think of us as a gate. Think of us as your business partners trying to give you the best advice. Imagine if our role didn't exist, it would be your job to think of all of the angles that might attack your product." That was phenomenal advice that helped me re-calibrate my working partnerships with legal, risk, compliance, and other teams.

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ACTORS + AI: Director/Actor/Producer/Writer AI Chef 🧑‍🍳 Hans Obma visits the Cozy AI Kitchen 🎂 https://lnkd.in/gjiAvEfP to share his insights on how AI has transformed his creative processes. You may have seen Chef Hans in such 📺 hits as Better Call Saul, Wandavision, or Narcos — and yes, he's probably the most handsome AI 🧑‍🍳 chef we've had in the kitchen to date :-). Hans needed to learn a new language ... how did he do it? He got multimodal AI models to help him speak Welsh. Hans needed a way to scale how he communicated with his stakeholders ... how did he do it? He created an authentic-to-him way of scaling by creating an instant entourage of supporting agents. HT 🧑‍🍳 Ross Heise 🧑‍🍳 Matt Scholz and the power of the Wisconsin network for bringing such a storied talent to the Cozy AI Kitchen! --- This 🍰 episode: https://lnkd.in/gjiAvEfP All 50 episodes: https://lnkd.in/g6upvbGX

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