Stacey Coopes

There's so many questions about AI...but tracking AI Visibility/Ranking isn't one of them. Check out what Joe Gillespie (and Greg Gifford) had to say.

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Dealerships overcharging for cars is a rising concern. When is it acceptable, and how should dealers navigate those conversations? Demand and rarity often justify higher prices. But transparency is critical. Customers deserve clear explanations—not hidden fees or pressure tactics. Building trust means explaining market dynamics, inventory constraints, and the value offered. Honesty builds loyalty. Opacity destroys it. #CustomerService #SalesStrategy #AutoIndustry #Transparency

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INTEGRATIONS AREN’T A VENDOR PROBLEM. THEY’RE AN INFRASTRUCTURE PROBLEM. It’s easy to blame vendors for poor integrations (and some probably deserve it). But 𝗶𝗻 𝘁𝗵𝗲 𝗹𝗮𝘀𝘁 𝟮 𝗺𝗼𝗻𝘁𝗵𝘀, 𝟭𝟬𝟬+ 𝘃𝗲𝗻𝗱𝗼𝗿𝘀 𝗷𝗼𝗶𝗻𝗲𝗱 𝗙𝗼𝘂𝗿𝗲𝘆𝗲𝘀 𝗖𝗼𝗻𝘀𝗲𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 — and that tells a different story: this isn’t a “vendor problem.” It’s an 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺. When the standard is clear and the rails are there, partners cooperate — and 𝗱𝗲𝗮𝗹𝗲𝗿-𝗰𝗼𝗻𝘁𝗿𝗼𝗹𝗹𝗲𝗱 𝗰𝗼𝗻𝘀𝗲𝗻𝘁 𝗰𝗮𝗻 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗯𝗲 𝗵𝗼𝗻𝗼𝗿𝗲𝗱 𝗮𝗰𝗿𝗼𝘀𝘀 𝘁𝗵𝗲 𝘀𝘁𝗮𝗰𝗸. 𝗧𝗵𝗲 𝗳𝗶𝘅 𝗶𝘀 𝗿𝗲𝗮𝗹. Come see 𝗙𝗼𝘂𝗿𝗲𝘆𝗲𝘀 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 at 𝗡𝗔𝗗𝗔 and how better infrastructure unlocks 𝗰𝗹𝗲𝗮𝗻𝗲𝗿 𝗱𝗮𝘁𝗮 and 𝗯𝗲𝘁𝘁𝗲𝗿 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿. #dealerdata #consentmanagement #automotivedata #NADA2026

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GM is officially retiring the traditional CPO programs for Chevy, Buick, and GMC this June to consolidate under CarBravo. For those following the shift in OEM used-car models, here are the key takeaways from the Automotive News report: • GM is folding its CPO program into the CarBravo platform in June. • Dealers can now sell older vehicles and non-GM brands with factory-backed warranties. • GM expects 1,200 to 1,300 of its dealerships to use the platform. • Moving to CarBravo is voluntary, but GM will no longer certify used cars outside of the platform. Full report: https://lnkd.in/gyYb5f45 #GeneralMotors #AutoRetail #CarBravo

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Michigan’s auto industry is facing a new challenge: affordability — not supply — is becoming the sales problem. With more than 50,000 cars and 750 payments now common, rising prices and stretched household budgets are reshaping buyer behavior and dealer strategies. This analysis offers crucial insight for manufacturers, dealers, and strategists navigating shifting consumer demand. 👉 https://lnkd.in/gUbJYKkt #AutoIndustry #MichiganBusiness #AutoSales #VehicleAffordability #ConsumerBehavior #MobilityTrends #AutoFinance #MarketDynamics #OEM #Dealership #EconomicInsights #MITechNews #Manufacturing #TransportationEconomy

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I’ve spent my career working across Dealer Operations — OEM programs, dealer groups, associations, and every profit center inside the store. One thing has become increasingly clear: Dealers don’t need more systems. They need better answers. Today, I’m building LocalParts™ — an Answer Engine™ designed to resolve real operational questions like: “Do you have X for my Year, Make, and Model near me?” Not search. Not marketplaces. Not another catalog. The focus is simple: convert intent into a clear answer and immediate action path by layering on top of existing dealer systems as a client-facing enhancement — not a replacement. We’re currently working with a small number of founding dealer rooftops and opening limited early access as we scale intentionally.

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The automotive industry isn’t slowing down. It’s re-calibrating. From conversations on evolving consumer expectations to the way technology is reshaping dealer operations, the biggest takeaway wasn’t about tools, it was about alignment. Strategy, people, process, and purpose all have to move together. The dealers and leaders who stood out weren’t chasing trends. They were focused on: • Sustainable growth • Smarter operations • And building teams that can actually execute Grateful for the conversations, the candor, and the shared commitment to moving this industry forward. The real work starts now. #NADA #AutomotiveIndustry #DealerLeadership #AutomotiveInnovation #IndustryInsights #WomenInAutomotive

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Tire buyers are researching online and choosing where to buy before they ever show up. That makes dealer-level execution a must, not a “nice extra.” The brands that connect OEM strategy to local activation will win on scale and performance. #TireIndustry #DealerMarketing #ChannelMarketing #LocalExecution #PartnerEnablement #AutomotiveMarketing #RetailExecution #Omnichannel #MarketingStrategy #PerformanceMarketing

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