Will Mayo
Charlottesville, Virginia, United States
3K followers
500+ connections
About
Will Mayo has extensive experience with business development, data analytics, management…
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3K followers
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Will Mayo shared thisExcited to be a part of TELUS Digital and Plug and Play Tech Center ‘s World Models Summit in San Jose today. Wonderful talks here to include Yann LeCun kicking off our keynote session. #physicalAI #worldmodels
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Will Mayo shared thisLet’s go! Excited to be part of this event.!Will Mayo shared thisLess than a week away — and spots are nearly gone. 🚨 The World Models Summit is April 30 in Sunnyvale, and the room is already filled with people from NVIDIA, Amazon, Adobe, GM, Intel, Disney, Volkswagen, Hyundai, Waymo, Eclipse Ventures, and more. 150 people. Handpicked. No fluff. Here's what's on the agenda: 🎤 Keynote & Fireside with Yann LeCun (AMI Labs), moderated by FatherPhi 🤖 Robotics panel 🚙 Autonomous vehicles panel 🚀 12 startup pitches 🤝 Investor × Startup × Corporate matchmaking And here's who's on stage: 🚙 Automotive & Autonomous • "Max" Chiyu Jiang · Waymo, Staff Research Scientist • Kay (Kai) Stepper · Lucid Motors, VP of ADAS & Autonomy • Terry Doyle · TELUS Global Ventures, Managing Partner 🤖 Robotics • Ben Levin · NVIDIA, Sr. Director of Gen AI Data Strategy • Myles L. · Lightwheel, Director of Business Operations • Rajesh Radhakrishnan · Serve Robotics, VP of Autonomy • Tory Smith · Niantic, Director of Product Management • Sce Pike · TELUS Digital, VP of AI Growth and Solutions This isn't a conference where you sit in the back and scroll your phone. It's a working room — builders, investors, and operators deploying #WorldModels right now, in production. If you've been on the fence — this is your last chance. Apply now 👇 (or DM me directly) 🔗 https://luma.com/643g0v2t — April 30 | Plug and Play Tech Center | Sunnyvale, CA #WorldModels #AI #Robotics #AutonomousVehicles #PhysicalAI #YannLeCun
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Will Mayo shared thisHi all - I'll be heading to Vegas next month for the Adobe Summit! If you'll be there, let me know. I'd love to meet up with you while I'm there.
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Will Mayo reposted thisWill Mayo reposted thisIn 2026, we move from Mobile First to AI First in two critical ways -- building apps into #AI Assistants like #ChatGPT and rebuilding every app to be AI-first, taking advantage of voice and predictive technologies to transform the user experience. Companies who invest now will build significant and lasting competitive advantages, just like early app adopters in 2008-2010. This article lays out the underlying research, and how this will occur: https://lnkd.in/eCT-hVUP #apps #marketing
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Will Mayo reposted thisWill Mayo reposted thisWe’re moving past the “AI chatbot” phase and into AI experiences. At TELUS Digital, we’re already building ChatGPT apps with partners — embedding secure, real workflows directly into conversation. It’s the next evolution of how people interact with digital services. If you’re exploring how conversational AI could fit into your organization, I’d be happy to chat or share what we’ve learned. 🔗 https://lnkd.in/eCR6MnEm #AI #ChatGPT #DigitalTransformation #InnovationFrom Announcement to Implementation: Building ChatGPT AppsFrom Announcement to Implementation: Building ChatGPT Apps
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Will Mayo shared thisHey all - I’m excited to join Gerent and others from TELUS Digital at #Dreamforce in a couple of weeks. We’d love to host you at our happy hour or any of our other events that week. Sign up below or let me know if you will be there!!Will Mayo shared this🍹 Unwind, Connect, and Celebrate at Dreamforce! 🎉 After a day full of learning and innovation, it’s time to relax. Join us for Happy Hour on October 14 from 5–8 PM — complete with great food, refreshing drinks, and even better company. This is your chance to: ✔️ Recharge with colleagues & partners ✔️ Build lasting connections beyond the conference ✔️ Wrap up your day on a high note You can register to join here: https://lnkd.in/enQmcYtb 📍 Save the date and stop by! We’ll look forward to seeing you there! #Dreamforce #Networking #HappyHour #Salesforce
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Will Mayo shared thisHey Charlottesville software friends… reposting this for visibility… Nick Petit is great and his teams are working on some cool projects!Will Mayo shared this🚀 I’m Hiring: Director of Software Services 📍 Location: Charlottesville, VA or Chicago / Lake Forest IL 🩺 Industry: HealthTech Software | 💡 Focus: Software Implementation, Professional & Technical Services Leadership Are you a builder at heart, passionate about scaling high-impact teams in healthcare technology? We're seeking a Director of Software Services to lead and evolve our professional and technical services functions. This is a pivotal role for someone who thrives at the intersection of strategy, execution, and customer success. ✅ You know how to: - Lead and inspire cross-functional teams - Build and optimize implementation processes for scale and quality - Drive customer satisfaction through operational excellence - Collaborate across product, engineering, and commercial teams Let's talk if you're ready to make a difference in healthcare and love turning complexity into clarity. 🔗 Apply here or tag someone who should see this! https://bit.ly/42hMsWy #HealthTech #Hiring #Leadership #ImplementationServices #ProfessionalServices #TechCareers #HealthcareInnovation #abbottproud
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Will Mayo shared thisExciting announcement for WillowTree last week as we officially transition to TELUS Digital. We couldn’t have found a better home and we are thrilled to be unifying our brands as we go to market together. It’s been an amazing journey so far and we look forward to the next chapter as we work together to build end to end customer experience solutions for our clients. Onward!!Will Mayo shared thisBig News: WillowTree is now TELUS Digital! We're unifying our brands behind a common purpose: to help our clients tackle their biggest customer experience challenges. Building from a partnership that began with WillowTree’s acquisition in 2023, this transition ensures seamless access to our full range of capabilities under one unified identity. What's staying the same? ✅ The WillowTree team you know and trust ✅ Our relentless focus on craft ✅ Deep client collaboration and ownership mentality What's enhanced? 🔄 End-to-End Solutions: support for your entire customer journey, from acquisition to expansion 🤖 Proven AI Expertise: from deploying conversational AI in customer care to shipping software faster to training AI models for the world's leading tech companies 🌍 Global Reach: 64 delivery centers across 31 countries enable 24/7 delivery and the ability to scale with your most ambitious initiatives 🤝 Deeper Partnerships: implementation and optimization of the platforms that shape customer experience — Adobe, AWS, Braze, Contentful, Google, Genesys, Salesforce, Zendesk and more 📈 Market-Tested Approaches: solutions and fresh perspectives from across diverse sectors and 600+ client partnerships Through the seamless blend of technology and human ingenuity, our services deliver smarter experiences in the moments that matter to your customers. 👉 Learn more at the newly redesigned TELUSDigital.com #CustomerExperience #DigitalTransformation #AI #TechPartnership #WillowTree #TELUSDigital #Innovation #GlobalScale
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Will Mayo reposted thisWill Mayo reposted thisAfter starting my early career at Business Affairs at #AOL, things come full circle as we are looking for a leader for our Business Affairs team TELUS Digital leading our key partnerships -- this is a critical role as we rapidly expand our technology and services relationships with companies like Google, Salesforce, Amazon, Microsoft, Meta and others -- who's ready to join us? #businessaffairs #legal #MBAs #lawyers https://lnkd.in/eNUb25qHSenior Director, Business Affairs & Strategic PartnershipsSenior Director, Business Affairs & Strategic Partnerships
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Will Mayo liked thisWill Mayo liked thisDefining the "Architecture of Reality." 🧱🌐 We recently wrapped up the World Models and the Architecture of Reality Plug and Play Tech Center, and the energy was electric! The afternoon panel was a masterclass in the future of world models, featuring: ✨ Sce Pike (TELUS Digital) ✨ Ben Levin (NVIDIA) ✨ Myles L. (Lightwheel) ✨ Rajesh Radhakrishnan (Serve Robotics) ✨ Tory Smith (Niantic Spatial, Inc.) It’s always fantastic when we can get the TELUS Digital team together in one room. These events are more than just presentations—they are a chance to connect with our partners and engage in the kind of high-level brainstorming that only happens in person. Thank you to everyone who joined us and to Plug and Play Tech Center for hosting a stellar event. Looking forward to building what’s next! Check out the event details here: https://luma.com/643g0v2t Special Thanks to our Marketing team! Livia Chan and Amanda Quinn Horner #AI #SpatialComputing #TELUS #PlugAndPlay #FutureOfTech #WorldModels #TeamTELUS #DigitalTransformation #WorldModels #TechSummit #Innovation #Networking
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Will Mayo liked thisWhen two tech powerhouses come together, magic happens. ✨ It was our absolute pleasure representing the TELUS Digital and Google Cloud partnership at NEXT this year! What makes this collaboration so powerful is how it spans our entire ecosystem. A huge shout out to our TELUS Business Sales leadership, Greg McCallum and Tom Henry, MBA in IT, who were on the ground championing our unified identity and go-to-market strength. They stood alongside our TELUS CTO, Nazim Benhadid, and Stephen Lee driving our core tech, and our TELUS Digital leaders, Tobias Dengel, President, and Jamie Timm, SVP of Global Delivery leading our client practices. Everyone came together to represent TELUS as one unified team—showcasing our strength as a Google Cloud experienced customer and a global GCP Service Partner powerhouse. 🚀 Wes Wright Ato Mensah Megan Sanderson Mark O’Connor Ryan Rickward Kevin Bakker Jeff Horton Amanda Quinn Horner Tanya Aguiar Howie Stein Adam Nemett Matthew M. Abby Spahich Adam Thorsteinson Saif Abid Faisal Abid Gagan Arora Tim MacGregor Webster Minto Will Mayo Stacy Véronneau Jeremy Stern Bal Mahal, MBA Brandon Bellah and the global team who covered for us while we were in Vegas, plus all of our friends, clients and Googlers partnered with us: Thank You! #GoogleCloudNext #TELUS #Google #TELUSDigitalWill Mayo liked thisA week out and still buzzing from Google Cloud Next '26! Want to give a shout out to TELUS Digital for their incredible presence and partnership throughout the event! From kicking things off sponsoring the Canada Happy Hour, the customer executive dinner, compelling speaking sessions with Jamie Timm & Stephen Lee, and a buzzing T-Suite - the customer engagement was non-stop. Thank you to Tobias, Jamie, Will, Jesse, and the entire team for a great week. This lines up well for a big 2026! Special mention to Ato, who was my "most run-into person", and Megan, who seemed to be a with a different client every time I saw her. #GoogleCloud #TELUSDigital #GoogleCloudPartners #CustomerExperience #AgentPlatform Tim MacGregor, Wes Wright, Howie Stein, Abby Spahich, Lauren Klak, Mike Kellner, Nicole Karam Eltom, Webster Minto, Saif Abid, Stacy Véronneau, Tanya Aguiar, Jeff Horton, Ryan Rickward, Kevin Bakker, Mark O’Connor Jim Anderson, Chelsea Berlucchi, Joni Ricard, Mladen Raickovic, Carly Wild, Brian Stavis, Andrea Adams (Wickel), Neil Bunn, Trevor Kadiata, David Barry, Anoojan Vijayasri, Dave Briand, Steve Hogg, Mike Thibodeau, Mehr Ansari
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Will Mayo liked thisIf you are at the World Models Summit today in #sunnyvale CA please swing by to visit the TELUS Digital team! #ai #robotics #data #aidataWill Mayo liked thisJoin us next week on April 30th to discover the future of AI, simulation, and robotics at the World Models and the Architecture of Reality Summit. One of the highlights of the summit is a keynote exploring the future of infinite simulation. Hear from Yann LeCun of Advanced Machine Intelligence & Phi Nguyen of Master of AI LLC as they share perspectives on the future of AI architecture. The summit will also feature a robotics panel: “The Roadmap to General Purpose Embodied AI” with experts from NVIDIA, Niantic Spatial, Inc., Lightwheel, and Serve Robotics. 🚨 Panelists will explore topics including: • World models and foundation models • Data strategy and egocentric pre-training • Simulation and real-world deployment • The path toward scalable embodied AI systems If you're interested in where AI, robotics, and simulation converge, this is a conversation you won’t want to miss! 🗓️ Thursday, April 30, 2026 📍 Hosted by Plug and Play Tech Center & TELUS Digital Check out full agenda & apply here: https://luma.com/643g0v2t Sce Pike Rajesh Radhakrishnan Myles L. Ben Levin Tory Smith #AI #Robotics #EmbodiedAI #WorldModels #Simulation #FutureOfAI
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Will Mayo liked thisWill Mayo liked thisOur Automous Vehicle panel is happening now!! Paul Konasewich from PACCAR Innovation Center, "Max" Chiyu Jiang from Waymo , and Rudy Sevile from Wayve discuss the long tail to fully deploying autonomous vehicles on the road! TELUS Digital and Plug and Play Tech Center hosting an amazing discussion! #autonomousdriving #adas #robotaxi
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Will Mayo liked thisWill Mayo liked thisI am incredibly proud to work for an organization like Barclays that participates in the Hiring Our Heroes program. This initiative bridges the gap between military service and civilian careers, bringing some of the most remarkable and dedicated talent into our workforce. From February through April, I had the privilege of working alongside a Hiring Our Heroes colleague, Jason McDowell. Learning from his experience was an honor, and seeing him transition into a permanent role here at Barclays has been a true highlight of my year. A few weeks ago, Jason stopped by to see me and presented me with this challenge coin. In the military, these coins are a symbol of excellence and deep appreciation, a way to recognize a meaningful impact when words or traditional gifts aren't enough. I was, and still am, incredibly moved. To receive a piece of someone’s identity and history is something I don’t take lightly. I actually carry this coin in my wallet every day as a reminder of the sacrifice our service members make and the profound impact we can have on one another’s journeys. Jason, thank you for your service, your excellence, and for this incredible gesture. I am so grateful to have you at the company permanently! #HiringOurHeroes #Barclays #MilitaryTransition #Leadership #Gratitude #Veterans
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Will Mayo liked thisWill Mayo liked thisLet’s go! TELUS Digital and Plug and Play Tech Center ‘s World Models and the Architecture of Reality Summit starts this morning! See you here!!! #ai #modeltraining #worldmodel #av #adas
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Will Mayo liked thisWill Mayo liked thisWill Mayo - TELUS Digital kicking us off at the World Models Summit! Yann LeCun and FatherPhi lead us on a great discussion on AI, really driving into the nitty gritty of AGI, and how that we’ll see applications in our lives.
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Will Mayo liked thisWill Mayo liked thisOver my 7 years at TELUS and TELUS Digital, I’ve had the immense privilege of participating in TELUS Days of Giving across the Americas, Europe, and Asia. Each one is special, but our event last week holds a truly unique place in my heart. On April 16th, we celebrated our inaugural TELUS Day of Giving in Indonesia. We brought together over 50 dedicated volunteers from our growing Indonesia based-team - which now proudly sits at over 1,000 members across Bali and Surabaya - and traveled by boat to Nusa Lembongan to bring our “We give where we live” philosophy to life. It was an inspiring day of rolling up our sleeves and getting to work: 🌱 Environmental Conservation: We planted seedlings in the Nusa Lembongan Mangroves to help combat erosion and protect this vital, protected ecosystem for future generations. 🏖️ Community Action: We undertook a comprehensive clean-up waste washed ashore on the beautiful Jungutbatu Beach. Many of you know my long-standing connection to THE TAMARIND RESORT Nusa Lembongan - Nusa Lembongan is a community I care for deeply. Being able to bridge my personal connection to this island with TELUS’s first major volunteer initiative in the country was incredibly meaningful. It represented the perfect synergy of community and corporate responsibility. A massive thank you to Kepala Desa Jungutbatu, Pak Made Gede Suryawan, and the entire village for welcoming us so graciously. And to the incredible TELUS Digital volunteers who made the journey across the water to make a tangible difference - we truly do give where we live - thank you! #TELUSDigital #TELUSDayOfGiving #WeGiveWhereWeLive #CorporateSocialResponsibility #NusaLembongan #Indonesia #Volunteer #CommunityImpact #GiveWhereWeLive Lauren Mercer Iftikar A. Rajiv M.Dhand İsmail Kılıç Gabrielle Adrias Marcin Stajewski Royce Kuan Ken Dexter Villota Desmond Tan Tobias Dengel Will Mayo Kory Laszewski Jill Schnarr Patrick Barron Gopi Chande, FCPA Jamie Timm
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Education
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Project Management Professional
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Lean Six Sigma Green Belt
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Scarlett Lok
Simon James, Head of Data Science and AI Publicis Sapient, discusses agent-to-agent interactions in customer service, explaining that discrete components handled by specialized agents are most effective. Optimizing for agent experience alongside customer experience captures exponentially more value. Read the full article here: https://bit.ly/4aMGtgY
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Ronen Vengosh
I had the privilege of speaking at yesterday's Celigo Atlanta Connective event and AI Summit, where I led a session on operationalizing AI. The energy in the room (and online) was high – with the participants sharing and commenting on their companies’ AI journey and experiences. Here are some of my key takeaways from the conversation about where organizations stand today: We're beyond the "if" and into the "how." Nearly every company represented is actively experimenting with AI, with many already running production deployments. The question isn't whether to adopt AI anymore – it's how to do it effectively. ROI remains the million-dollar question. Organizations are universally grappling with measurement frameworks, with most defaulting to time-saved metrics. While it's a start, we clearly need more sophisticated approaches to capture AI's full impact. Change management is make-or-break. Technical implementation is just half the battle. Many shared their struggles with driving adoption, highlighting that even the best AI solutions fail without proper organizational buy-in and support structures. "AI for AI's sake" is all too common. The knowing chuckles when I mentioned poorly defined AI initiatives spoke volumes. We've all seen projects that started with the technology rather than the business problem. Integration is everything. Strong consensus emerged around two critical points: AI must be embedded into existing workflows (not bolted on as an afterthought), and it needs to connect across systems to deliver real value. Siloed AI is limited AI. The hidden cost of AI sprawl. Many companies are purchasing AI add-ons from multiple SaaS vendors, each essentially offering a wrapper around the same underlying LLMs that the organization already has enterprise access to. They're paying multiple vendors for repackaged access to the same foundation models they've already licensed directly. There's significant opportunity for consolidation and smarter procurement strategies. Successful AI implementation requires strategic thinking, careful integration, and a relentless focus on solving real business problems. I have some thoughts about how to approach this effectively, which I’ll share in a couple of upcoming posts. Curious to hear if the above resonates or if you have a different take. #AI #DigitalTransformation #Innovation #Technology #BusinessStrategy
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