About
Over the past two decades, I’ve worked across telecom, SaaS, and connected technology…
Activity
18K followers
-
Matt Zimmerman posted this🚀 Satellite versus cellular is starting to seem like the next major frontier in connectivity, and honestly, I don’t think the industry has fully understood what that truly means yet. 📡 This isn’t just another evolution. It’s two different models starting to overlap in the same space. For years,the playbook was pretty straightforward. Build on the spectrum Control the network Expand coverage across towers, fiber, and radio footprint. That model is now getting pressure from above. Satellite used to be the fallback Now it’s showing up in real conversations as a primary option depending on the use case. And here’s where it gets interesting when all three major operators push back on something like a satellite being positioned more directly into the connectivity stack that’s not just technical. That’s telling you something. ⚠️ Who owns the customer ⚠️ Who controls the economics ⚠️ Who controls how this all operates That’s what’s really in play. Because if you step back… customers aren’t thinking in any of these terms. They’re just asking Does it work everywhere Is it consistent Does it just get out of the way And in a lot of environments today… It still doesn’t. So what happens next? It’s probably not one replacing the other. It starts to look more like layers coming together: terrestrial, fiber, wireless, satellite. But here’s the part that doesn’t get talked about enough. Who actually makes all of that work together? Because adding more access doesn’t simplify anything on its own It usually just moves the complexity around or makes it worse. That’s where this gets real. 💥 What actually needs to happen. • Stop thinking in access layers and start thinking in operating models Connectivity isn’t the end product anymore, it’s part of something bigger that has to work together. • Something has to sit above the network Coordinating across terrestrial and non-terrestrial in real time is where the value shifts. • Incentives need to align Carriers, satellite players, partners… if they all pull in different directions, the customer experience breaks. This feels like one of those inflection points. Not because satellite showed up But it’s forcing a rethink of the whole model. And that’s where it gets interesting. #Connectivity #Telecom #Satellite #5G #IoT #DigitalInfrastructure #NetworkTransformation #MVNO #EdgeComputing #AI #Cloud #EnterpriseTechnology
-
Matt Zimmerman posted this🔥 AI is accelerating everything, but somehow things still aren’t getting better. Now, the next step is clear: re-architect the network for higher bandwidth and lower latency, and push compute to the edge. It all sounds right, but most environments aren’t starting from scratch, and nothing is getting rebuilt overnight. Everyone’s talking about speed. Faster prep. Faster insights. Faster outputs. That part is real. But most environments don’t break at the front end. They break in the middle. It’s when something has to move between teams, systems, and companies. That’s where things slow down, stall, or sit. It's not because people don’t know what to do, but because the execution layer was never designed to handle that level of coordination. Different tools. Different workflows. Different incentives. Different owners tied to the same outcome 🚧 So even when the insight is right, the action doesn’t always follow. That’s the part that gets missed. We’ve spent years enhancing visibility, and now we’re speeding up inputs with AI. At the same time, more infrastructure is being added, and more platforms are being connected behind the scenes. More bandwidth. More edge. More capability. But the work still has to move… and that part is mostly manual 🤖 That’s why it feels like progress, but doesn’t always show up that way in the field. Speed on one side of a broken handoff creates pressure somewhere else. Until that middle layer gets fixed, we’re going to keep running into the same bottlenecks ⚙️ #AI #Channel #Execution #GoToMarket #Telecom #Cloud #CustomerExperience
-
Matt Zimmerman posted thisEvery year, the same playbook appears—just on a different calendar. 🗓️ January Kickoffs. Big vision. SKOs. New year, new everything 🚀 🗓️ February Pipeline push. Campaigns. QBRs start stacking 📈 🗓️ March Events begin rolling out. Roadshows. Dinners. “Great conversations” 🍽️ 🗓️ April Full event mode. Trade shows. Partner summits. Everyone everywhere 🎤 🗓️ May Enablement ramps up. New tools. New vendors. Stack grows bigger 🧩 🗓️ June Mid-year pressure. Forecast calls tighten. SPIFFs appear 💰. 🗓️ July “Lighter month”… but it’s not. Webinars. Local events. Pipeline reviews ☀️ 🗓️ August The same rhythm continues. Outreach. Small events. Deals move quietly 🔄 🗓️ September Back in full force. Trade shows again. Big pipeline push. Forecast becomes clearer 🎯 🗓️ October Acceleration mode. Promotions. Incentives. Deals need to move now ⚡ 🗓️ November Close pressure. Everything’s pulled forward. Daily deal calls 🔥 🗓️ December Awards. Top lists. Channel Chiefs. Celebrate the wins 🏆 Then we reset and start over. And none of it actually slows down… it just rotates 🔁 Events → Enablement → Pipeline → SPIFFs → Close → Awards → Repeat All layered with… AI messaging everywhere 🤖 “Transform the business” “Automate everything” “Smarter, faster, better” And in the background… More consolidation 📊 More acquisitions 🤝 More platforms getting stitched together 🪡 But here’s what doesn’t add up… Customers don’t live in this cycle. They sit in environments that are already complex 🏗️ Already stitched together Already under pressure to run every day ⏱️ Nothing is ripped out overnight AI magically fixes nothing Nothing gets simpler just because two companies merge That’s the gap. We keep adding More tools More vendors More messaging More “solutions” They’re trying to make what they already have work, actually 🧠 Until that flips, it will keep feeling like activity without progress—more effort without less friction.
-
Matt Zimmerman posted thisWe’re good at discussing momentum, but buyers are still trying to figure out what actually works. It’s already May, and the pattern is clear. January starts with SKOs, followed by the President’s Club and Summit trips. Then, the Q1 awards begin to come in. Trade shows start piling up. Now, it’s a steady flow of culture posts, momentum updates, and customer wins. There’s nothing wrong with any of this—recognition matters. But on the other side, buyers are facing something different. Many of the same go-to-market strategies are still in use. There’s little real change, and a buzzword wave is presented as the solution. AI, automation, and platforms—each is important. However, they’re often built on the same basic models without addressing how they are actually delivered. That’s where the real test begins. In the field. Across teams. Across partners. Inside real customer environments, where things don’t line up, and execution either happens or it doesn’t. The successful teams aren’t chasing the next buzzword. They’re fixing how things actually work. That’s the difference between momentum… and outcomes. #Execution #GTM #CustomerExperience 🚀 #AI #Leadership ⚡
-
Matt Zimmerman posted thisYou Can’t Take A Consumer Offering And Call It “Enterprise” 🚫 Just because it’s in your TAM (Total Addressable Market) doesn’t mean you can actually serve it. Seeing this a lot right now in mobile device protection… and honestly across the broader mobility ecosystem. Devices 📱 Connectivity 📶 Management platforms 🖥️ Service layers 🔧 Great consumer programs. High volume. Standard flows. Works at scale. Then it's integrated into business environments via a portal and a few APIs… and suddenly it’s “enterprise ready.” But the expectations are completely different. Now you’ve got: Multiple stakeholders Policy and compliance requirements Fleet-level visibility Exception handling at scale Integration into real workflows Clear ownership when something breaks That’s not a feature gap. That’s an operating model gap. You can draw a large circle around the market all day. TAM looks great on a slide. But enterprise isn’t about how big the market is. It’s about whether your model can actually hold up inside it. Ongoing coordination: Maintain consistency across teams and vendors Provide support when things don’t go as planned That’s where things either work… or don’t. Feels like more teams are starting to realize: Expanding into enterprise isn’t about adding more. It’s about being built differently. Not everything in the TAM translates. And that becomes clear quickly when real environments stress it. 🔥 Curious who else is seeing this as consumer-first models get pushed into business use cases #Enterprise #B2B #Mobility #DeviceManagement #Operations #GoToMarket #Strategy #TAM #Growth #DigitalTransformation
-
Matt Zimmerman posted thisWe need to stop pretending telecom suddenly has an AI strategy ⚡ Floating into my inbox this morning was a PDF on Verizon AI infrastructure, and yeah, it kind of sums up the pattern. Feels less like an AI strategy and more like trying to wrap a new story around infrastructure that’s been looking for a growth angle for a while. Same assets. Same playbook. Just a different label. We’ve seen this before. 5G was going to unlock everything. Edge was going to unlock everything. Private networks… same story. Network automation… same story. Now AI is the unlock again 🤔 And look, infrastructure matters. It does. But AI doesn’t fall apart because the network isn’t fast enough. It falls apart in the messy middle. Data scattered everywhere Systems that don’t synchronize Decisions made here... execution happens elsewhere That’s not a throughput issue. That’s coordination. You can keep adding more infrastructure on top, but it just becomes more expensive if it doesn’t work properly. What’s actually missing is a way to coordinate decisions across the whole. Cloud, edge, real-world ops, all moving at the same time. Until that appears, this entire “AI + network” effort just seems like a more refined version of the same gamble we’ve been taking. Infrastructure matters. It’s just not the unlock everyone keeps selling 🔁 #AI #Telecom #5G #Edge #IoT #EnterpriseIT #Orchestration
-
Matt Zimmerman posted thisWe’ve been calling this transformation for 10 years… It’s not. Same playbook, better marketing. 💥 Sitting here on a Saturday, and it keeps bothering me: what actually changed? Yeah, 5G is here, Artificial Intelligence is everywhere, MVNOs made access cheaper and “good enough” for most use cases. But the model? Still the same. We’re selling connectivity, bundling it, stacking more services on top, and pushing it out like more equals better. And the part nobody really wants to face — the channel didn’t evolve, it just got heavier. This push for pay-for-performance sounds aligned, but it’s not changing behavior. It’s amplifying it. More movement, more vendors, more layers between the customer and anything that actually works. Now you’ve got a built-in cost structure that adds complexity on purpose. Everyone participates, everyone gets paid, but no one owns making it all come together. That’s where it falls apart. Customers aren’t asking for another tool. They’re trying to untangle what they already bought. Instead, they’re stuck managing overlap, chasing accountability, and absorbing an increasing integration tax. And then we throw AI into the mix like it’s going to fix everything. It won’t. It just moves faster on top of a broken foundation. That’s the mistake. This didn’t become an outcome-driven model. It turned into a more crowded version of the same, with more incentives to keep stacking. You can see where this is headed. Customers will start pulling back, not because they don’t see the value in the tech, but because the whole model is becoming harder to justify. The shift isn’t adding another layer. It’s about making what’s already there work together. Until then, it’s the same cycle — just more expensive. #telecom #channel #5G #AI #iot #edge #businessstrategy
-
Matt Zimmerman posted thisThe Real Opportunity Isn’t Replacing Employees. It’s Figuring Out How The Workforce Evolves Alongside AI. Walking thoughts for this morning. We’re seeing a lot of layoffs right now, and the headline is usually AI, automation, data centers, efficiency… all of it. Some of this is simply the broader economy adjusting. Companies expanded quickly over the past several years. Capital became more expensive. Growth expectations shifted. Budgets are being rebalanced. That part happens in cycles across industries. At the same time, there is a real shift happening in how work gets done. And the two conversations are starting to blur together. Companies have been investing for years to get operations to run more smoothly, faster, and more predictably. Less friction. Less manual stitching between systems. Less dependency on repetitive coordination work. Of course, AI capabilities are getting better at supporting some of that. We literally built these technologies to help organizations operate more efficiently. But somewhere along the way, the narrative began to sound like employees were being pushed aside. That’s not the real opportunity. The real opportunity is figuring out how employees and AI capabilities work together to improve outcomes without creating unnecessary disruption within organizations. AI is very good at processing signals, identifying patterns, and executing defined tasks. Employees are still very good at understanding nuance, building trust, navigating gray areas, aligning stakeholders, and helping organizations move forward when things are uncertain. There is still a very human side to selling ideas, explaining risk, building confidence, and turning innovation into something that actually works in real operating environments. Especially in complex businesses where multiple teams, systems, vendors, and priorities must coordinate. We don’t need less employee contributions. We need better alignment between what AI can do well and where employees create the most value. And we probably need to make that shift more incrementally than reactively. Big swings create disruption. Thoughtful shifts create momentum. Feels like a lot of companies are working through this in real time. Two parallel things are happening. Economic adjustment. Operating model evolution. Not the same thing. Organizations that figure out how to build a more synergistic workforce combining employee strengths with AI capabilities will likely adapt faster and create more resilient operating models. We built powerful technology to improve how businesses operate. Now the opportunity is making sure the operating model evolves in a way that still works for the people inside it. We’ll figure it out. We usually do. #FutureOfWork #AI #Workforce #Leadership #OperatingModel #Transformation
-
Matt Zimmerman posted thisPay-to-Play ≠ Best-for-Customer Sunday morning thought over coffee ☕️ Many technology distributors and channel programs provide real value. They vet suppliers. They filter credibility. They help bring capable solutions into the conversation. That part matters, and they deserve credit for it. But beyond that initial qualification layer, participation often becomes influenced by marketing investment. Lunch & learns have a cost. Email campaigns have a cost. Event sponsorships have a cost. Advisory positioning has a cost. Understandable. These ecosystems have built platforms and audiences that require investment to operate. Still, the market is changing. We are moving from transactional solution selling toward outcome-based operating environments. Customers are no longer evaluating individual tools in isolation. They are evaluating how well solutions coordinate across workflows, data models, policies, and execution environments. Interoperability is no longer a technical feature. It is becoming a performance requirement. Coordination across vendors is increasingly what determines whether transformation efforts actually produce measurable results. That is where the real leverage lives. Visibility alone does not guarantee alignment. Budget alone does not guarantee interoperability. Exposure alone does not guarantee execution success. As operating models become more interconnected, customers will increasingly prioritize partners who can work cohesively across environments, reduce coordination friction, and support outcomes that extend beyond any single product. Incremental investments tend to follow demonstrated progress. Not the other way around. Channel ecosystems play an important role when they help customers navigate complexity and accelerate adoption. The next phase of value creation may come from how effectively solutions work together, not just how prominently they are positioned. Visibility is helpful. Coordinated execution is what customers ultimately measure. #Channel #PartnerEcosystem #EnterpriseTechnology #GTM #DigitalTransformation #Outcomes #Interoperability
-
Matt Zimmerman liked thisMatt Zimmerman liked thisExcellent recognition for a leader in the IOT market. Wireless Logic is the answer for secure, resilient and global IOT connectivity with outstanding customer service!
Experience
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Education
Licenses & Certifications
Honors & Awards
-
Amazon Web Services Bar Raiser
AWS
-
AT&T Digital Innovation Committee, Co-Chair
AT&T
-
AT&T Alliance Channel 2017 Best of the Best
AT&T
-
AT&T 2016 Diamond Club Winner
AT&T
Diamond Club recognizes and honors the top tier performers who have significant sales and high levels of customer satisfaction. Winners demonstrate extraordinary leader model behaviors and are exemplary in support of the customer experience. They are the best of the best in National Business.
-
2016 100/100 Sales Club
AT&T
Recommendations received
40 people have recommended Matt
Join now to viewOther similar profiles
Explore more posts
-
TheseusNetAI
The Coming Oversubscription Reckoning in Broadband For years, broadband providers have relied on instinct and experience to balance capacity and demand. Oversubscription — selling more bandwidth than physically available — has worked because not every customer uses their service at the same time. Enterprise and carrier networks often manage this with precise traffic engineering metrics like: Concurrency factors (kᵢ) to estimate simultaneous users. Oversubscription ratios (OSRᵢ) to set risk levels. Committed vs. Excess Information Rate (CIR vs. EIR) to define guarantees. But many small and mid-sized broadband companies have relied on qualitative knowledge: “We know we can sell about 4x this link.” That approach has kept them profitable — until now. Why Now Matters: With the surge in AI and automation, enterprise and carrier customers are becoming far more rigorous in how they validate service delivery. They’ll no longer accept “trust us.” Instead, they’ll measure their actual performance against what’s written in the Service Level Agreement (SLA). That means: Quantitative proof will become standard. SLA reimbursement requests will rise. Providers without defensible data will be left exposed. How TheseusNetAI Helps TheseusNetAI is building tools that: Quantify oversubscription with CIR, EIR, concurrency factors, and OSR. Automate SLA tracking and reimbursements — no manual spreadsheets. Centralize transport data in a broadband-native database. This isn’t just compliance. It’s about operating with the same rigor as Tier 1 carriers — without the overhead. The Bottom Line: Oversubscription isn’t going away. But running it on gut instinct alone is. With TheseusNetAI, you can bring quantitative clarity, automate SLA management, and build trust with your customers. The future of broadband traffic engineering starts now.
-
VAS-X (Pty) Ltd
Reaching subscribers in rural and underserved communities presents a technical and commercial challenge to single-channel connectivity strategies. Hybrid carriers are changing the game. Hybrid carriers are deploying multiple connectivity strategies to deliver uninterrupted service and streamlined billing across all channels. But scaling these models comes with complexity. VAS-X provides the integrated OSS/BSS tools you need to unify and manage fibre, FWA, community WiFi, mobile and fixed-line billing- all in one system. Learn how we support agile ISPs bridging the digital divide: http://bit.ly/3J6cDc2 #CommunityWiFi #HybridCarriers #DigitalInclusion #TelcoInnovation #MVNO #OSS #BSS #VASX #ConnectivityForAll #ISPStrategy #SouthAfricaBroadband
-
Doug Green
🚀 CommSoft at #Navigate 25 🚀 Telecom-first BSS/OSS isn’t just about billing — it’s about building the foundation for growth. At [Navigate 25](https://lnkd.in/g4EfQYUH), I sat down with Melissa Frenyea and Bill Griffin of CommSoft to talk about how rural and regional providers can thrive in the AI era. 💡 Key insights from our conversation: • 🧩 **BSS/OSS as the base** — customer management, provisioning, ticketing, and billing remain the critical foundation. • 🔗 **Integration is everything** — clean APIs to Alianza, Metaswitch, and new AI solutions turn services into revenue. • 👥 **Services fill the gap** — CommSoft can even be your billing department, or augment staff during transitions. • 📊 **Use your data** — CommSoft’s BI tools help providers make smarter strategy decisions, not just send invoices. • 🤝 **Partnerships > Monoliths** — 2025 is about collaboration, not “one vendor does it all.” 🎙️ “We are telecom people… our job is to connect your network to your customers — and help you monetize it.” This is the message Melissa and Bill brought to Navigate 25: open ecosystems, collaboration, and making sure service providers can deliver **better connections, better visibility, and better margins.** commsoft.net https://commsoft.net Snom Technology GmbH #SnomAtTheShow Julie Smith Vincent Gianfrancesco , Antoine Karachekhlian, Elizabeth (Liz) Casale Schedule your podcast https://lnkd.in/ghtPYCUV #Navigate25 #MSP #TelecomBilling #Compliance #ATTApex #HaloPSA #Da Andy Abramson Stephanie Benzik Mark A. Daley Charlene Ignacio Chief Problem Solver Claire Murphy
1 Comment -
Utilities One Consulting
With the FCC’s broadband labeling rules now in place, providers are required to clearly communicate pricing, speeds, and service terms. Compliance can be complex, but Utilities One Consulting is here to simplify the process. 𝐇𝐨𝐰 𝐔𝐭𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐎𝐧𝐞 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐡𝐞𝐥𝐩𝐬: ✅ 𝐄𝐱𝐩𝐞𝐫𝐭 𝐆𝐮𝐢𝐝𝐚𝐧𝐜𝐞 & 𝐑𝐢𝐬𝐤 𝐑𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧 – We navigate FCC requirements, so your business stays compliant and avoids penalties. ✅ 𝐂𝐮𝐬𝐭𝐨𝐦 𝐁𝐫𝐨𝐚𝐝𝐛𝐚𝐧𝐝 𝐋𝐚𝐛𝐞𝐥𝐬 – Tailored solutions that reflect your service offerings and program needs, including E-Rate and RHC. ✅ 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐓𝐨𝐨𝐥𝐬 & 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 – Checklists, templates, and staff training ensure your team is confident and prepared. ✅ 𝐁𝐮𝐢𝐥𝐝 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐓𝐫𝐮𝐬𝐭 – Transparent, accessible labels enhance credibility and strengthen customer relationships. We transform regulatory compliance into a business advantage, helping broadband providers save time, reduce risk, and operate more efficiently. Learn more about our expertise: https://lnkd.in/e88SgBH5 #UtilitiesOneConsulting #BroadbandCompliance #FCCRegulations #TelecomSolutions #ERate #RHC #RegulatoryCompliance #BroadbandProviders #BusinessEfficiency
-
Axcent Networks
Telecom environments keep getting more complex. The way teams see and use their data shouldn't. Axcent continues to evolve how Access and Carrier Relations teams connect circuit, contract, and billing data, giving them clearer visibility and better control without forcing rip-and-replace changes. Join us at Metro Connect to see what we've been up to. https://t.ly/JN8Dm #MetroConnect #AxcentNetworks
-
LiveOak Fiber
High-speed fiber internet is expanding rapidly—but it’s not everywhere just yet. Our latest guide explains how to: ✔ Check fiber availability by address ✔ Use FCC broadband maps ✔ Find local or regional providers ✔ Plan ahead if fiber isn’t available today Read the full article here: https://hubs.ly/Q03GVJTj0
-
NTCA–The Rural Broadband Association
NTCA partners with NRECA to offer #TFACC and develops the specialized “Rural Broadband Providers Track,” with NTCA member companies in mind. With flexible options to attend online or in-person in Boston, TFACC provides the same great education and speakers. Both attendance options are eligible to earn up to 19 CPE credits for attending. https://bit.ly/4kIfOED #ruralbroadband
-
NRTC
Rural associations commenting on the FCC annual inquiry tracking broadband network access to all Americans said the time is right for the FCC to increase the minimum broadband speed benchmark from its current 100/20 Mbps. NRECA also called for the Commission to recognize a new symmetrical speed benchmark, rather than focusing on download speeds. It cited the May NRTC/NRECA Rural Broadband Benchmarking Report that most rural electric co-ops’ broadband subscribers take service faster than 475/475 Mbps. https://lnkd.in/epWM7PGA
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top content