Andy Haas
Knoxville, Tennessee, United States
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The customer service and contact center landscape is highly dynamic and calling for…
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4K followers
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Andy Haas shared thisAll eyes are on the #WNBA, and #DeloitteUS is helping it thrive. See how Deloitte helps the WNBA elevate its fan experience and launch business strategies that make a splash. #TogetherMakesProgress
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Andy Haas shared thisCheck it out... we've launched an entire, multidisciplinary practice to help our clients maximize end to end agentic value realization via Google Cloud.Andy Haas shared thisExciting news! Deloitte is expanding its alliance with Google Cloud Cloud with a new end-to-end agentic transformation practice. By combining Google Al technologies, including Gemini Enterprise, with Deloitte's industry experience, agentic assets, and Deloitte Ascend, we're helping organizations move from Al pilots to secure, scalable transformation. Read more: https://deloi.tt/4eBAI8i #ai #deloitte #gemini Matt Lacey Kevin Laughridge Francisca Villegas Dounia Senawi Karin Wiens Andy Gauld Sandra C. Bauer Peter Fach Puneet Kinger Abhrajit Ray Leonard Jayamohan Fumita Ito Martín Cabrera Karla Slaven (Neil) Alexandra Frole Harleen Brar Anna KumaDeloitte Launches Google Cloud Agentic Transformation Practice – Press ReleaseDeloitte Launches Google Cloud Agentic Transformation Practice – Press Release
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Andy Haas shared thisCheck it out... great start to Google Cloud Next '26!Andy Haas shared thisCouldn't have asked for a better start to Google Cloud Next '26. Very thrilled at the recognition of our team's innovative work enabling our clients' success, through the record three awards for Artificial Intelligence that Deloitte has just received (out of six overall) - Global - Gemini Enterprise Artificial Intelligence - North America Artificial Intelligence - APAC #partneroftheyear #googlecloud #googlecloudnext #deloitte #artificialintelligence #ai Matt Lacey, Kevin Laughridge, Parth Patwari, Jim Rowan Karin Wiens, Andy Gauld, Sandra C. Bauer , Abhrajit Ray, Puneet Kinger, Leonard Jayamohan, Peter Fach, Bibhav Singh, Chris Danson, Christopher Goodman, Vishal Kapur, Marko Gudic, Fumita Ito Shailender Singh Sidhu, Prakul Sharma, Andy Haas, Deepak Kannangala, Jon Myklebust, Renuka Balasubramaniam David Zhu Mamoun Hirzalla Siddhant Nagar Ugyal Tenzing Vaibhav Jain Alex Kors Alexandra Link, Martín Cabrera, Sophie Bennett, Athena Kokkori, Krzysztof P., Tobias Buchalik, Harleen Brar Karla Slaven (Neil) Anna Kuma
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Andy Haas shared thisService leaders are moving fast on agentic experiences across self-service, agent assist, and customer insights. Gemini Enterprise for Customer Experience (GECX) is a major step forward—and Deloitte Digital brings deep CX + contact center experience, global delivery readiness, and value acceleration via TrueServe to help scale what works. “Together, Deloitte Digital and Google turn customer conversations into outcomes—modernizing self-service, agent assist, and insights with Gemini Enterprise for Customer Experience.” Visit us at Google Cloud Next (April 22–24, Las Vegas): https://lnkd.in/eB9Ets3d New page: | https://lnkd.in/eDWPnsF4 Gopal Srinivasan Mike Brinker Tiffany Mawhinney Kevin Laughridge Georg Huettenegger mike syed Macy Drury Megan Inman Apurva Pangam (AP) Kevin Arnold Lauren Littlefield Amalia Nichifor
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Andy Haas reposted thisAndy Haas reposted thisHere at Shoptalk, the energy is fantastic. The growth mindset around AI and agentic is front and center, and it's becoming a real business growth story. If you’re in Las Vegas, please join us in person (Booth MM-850). And whether you’re attending live or virtually, check out our Deloitte Digital live stream as over a dozen industry leaders, including those from Shopify, Braze, Salesforce, and Google stop by to share their winning strategies in commerce and retail. https://delo.tt/6047B6pAM7
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Andy Haas shared thisRetail marketing is evolving quickly as AI-driven personalization and in-house capabilities become priorities for many organizations. #AIInRetail #RetailTrends #FutureOfRetail
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Andy Haas shared this#PartnershipROI in sports is shifting from reach to fan-specific data. Learn the value behind this change in this Deloitte article.
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Andy Haas shared thisGlobal revenue for women’s elite sports is expected to soar. Read Deloitte Global’s report on the forecast to reach at least $3B in 2026 and strategies to get in the game.
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Andy Haas reposted thisAndy Haas reposted thisField service has reached a turning point—and AI is at the center of it. ⚡️ According to our new Future of Field Services Report (🔗https://delo.tt/6048B6Qz1E): 📈 Nearly 3 in 5 organizations already use AI-powered field service management software to tackle skilled labor shortages, rising customer expectations and growing operational complexity. 📈 1 in 3 plan to invest in 2026 📈 84% report high or very high ROI, with an average return of 153% As our Principal Mike Brinker put it, “We’re in this profound shift where AI is enabling organizations to become more ✅predictive, ✅proactive and ✅AI-assisted.” But success isn’t only driven by technology. Organizations that lead in this space are focused on impact—supported by strong governance, workforce changes and clean data. Because if your data is messy, your #AI will be too.🧹 Read more about it from Michael Brady in CX Dive ➡️ https://delo.tt/6049B6Qz11
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Andy Haas liked thisAndy Haas liked thisHonored and grateful to receive the Outstanding Performance Award at Deloitte Digital This achievement would not have been possible without the constant guidance and support of Nishant Dhankhar, whose trust and mentorship pushed me to perform beyond my limits. A heartfelt thank you as well to my amazing onshore team Kevin Arnold Ben Leonard for their collaboration, encouragement, and teamwork throughout the journey. Working with such talented professionals has been truly inspiring. Lastly, sincere gratitude to Ram Chandel Pannaga S. Andy Haas for the leadership, vision, and motivation that creates an environment where excellence is recognized and celebrated. #Gratitude #Deloitte #Recognition #OutstandingPerformanceAward
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Andy Haas liked thisAndy Haas liked thisBig milestone reached! I’m officially #GoogleCloudCertified! Ready to put my skills to use as a Generative AI Leader! #GoogleCloudLearningGenerative AI Leader Certification was issued by Google Cloud to Macy Drury.Generative AI Leader Certification was issued by Google Cloud to Macy Drury.
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Andy Haas liked thisAndy Haas liked thisAttending Google Cloud Next, three things stuck with me: 1. Agentic AI is radically democratizing industry- and function-specific automation. This enables employees to quickly spin up agents targeted to their workflows, while developers focus on more complex enterprise-wide challenges. 2. Businesses are not only looking for impressive technology, but solutions that offer quick time to value at scale. Furthermore, governance is top of mind. Agentic AI produces both exponential value and risk. Companies need solutions with a strong security stack and partners that help them with end-to-end implementation. 3. There is no substitute for hands-on experience. Over the last few months, I have read countless articles on AI platforms, but nothing has compared to getting hands-on. If a picture is worth 1,000 words, a demo is worth 10,000, and hands on experience, a million. Adoption requires more than just awareness, it requires action. Outside of the sessions, the best part of Google Cloud Next was connecting with colleagues from around the world and spending time with people who have been instrumental to my growth as a practitioner. It certainly hasn’t been an easy ride, but the experience as a whole reminded me of one of my favorite verses: “they that wait on the Lord shall renew their strength” (Isaiah 40:31).
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Andy Haas liked thisExcited to be at Google Next where we continue to shape the future of Industry with Google. Delivering AI solutions at scale is very challenging but also rewarding to those that are bold enough to take on the challenge. Looking forward to even more exciting Google announcements this week.Andy Haas liked this💥 WE DID IT! Deloitte Named a Leader in Artificial Intelligence at the Google Partner Awards! 💥 I am incredibly proud to announce that Deloitte has been recognized with six awards at this year's Google Partner Awards! This is a testament to our deep collaboration with Google and our shared commitment to driving transformative outcomes for our clients by scaling AI. This isn't just a win; it's a statement. Team swept the board in Artificial Intelligence, proving that our collaboration with Google is truly transforming our clients' businesses by scaling AI at a global level. When it comes to AI, we are leading the charge! Just look at this incredible achievement: 🏆 Artificial Intelligence - Global Gemini Enterprise 🏆 Artificial Intelligence - North America 🏆 Artificial Intelligence - APAC 🏆 Service & Industry Solution 🏆 Infrastructure Modernization - Oracle 🏆 Security - Global Managed Security Service Provider Six awards! While I am beyond proud of our teams, the wins for AI in North America and for the Global Gemini Enterprise are the ultimate game-changers. This is the future, and we are building it together! A massive thank you and congratulations to every single person at Deloitte who made this happen. Team was relentless. Team was innovative. And they are just getting started! Also, Big thank you to the PDM Team and Global Team at Google. I'm deeply grateful for the outstanding support and collaboration from my direct team and our global colleagues in building this powerful partnership. Kevin Ichhpurani Victor Morales Yateendar Bollini Aneesha Chhikara David Smith Pramod Vasanth Rajarshi Ray Jim Anderson Marion James Gina Fratarcangeli Rebecca Potts Chelsea Berlucchi James Hardie Mike Kampel Dan Sandlin Rory Headon-Weeks Granville Valentine Aaron Reinitz Dean Bortz Joni Ricard Sheena Jacob Jacqueline Suarez Colleen Morin Lesley Broederdorf Google Cloud Partners Kevin Laughridge Gopal Srinivasan Jim Rowan Ranjit Bawa Dounia Senawi Kashif Rahamatullah Deloitte Karla Slaven (Neil) Paisley Parker Sarbjit Singh Daniela Maszhold Amber DeSimone Nishit (Nish) Verma Rahul R. Meagan Tanner #WEDIDIT #Deloitte #GoogleCloud #GoogleCloudPartnerAwards #AI #ArtificialIntelligence #Gemini #Transformation #Leadership #Proud #Innovation #GoogleCloudNext #GoogleCloud #GenerativeAI #Database #AI #AgenticAI #CustomerSuccess #Partnership #Cloud #AI #GSI #Partnership #AgenticAI #GenAI #Cloud #Leadership #Innovation
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Andy Haas liked thisAndy Haas liked thisUp next in our series of You, Me, and Three episodes: moving beyond isolated AI pilots and into the era of agentic AI. The biggest hurdle to this transformation isn't the technology anymore. In fact, the technology is just table stakes. I spoke with Gopal Srinivasan about how agents are beginning to orchestrate complex, end-to-end processes, and why the true challenge lies in adapting your governance and organizational structure to support it. Gopal brings incredible clarity to what enterprise scaling actually looks like in practice. Definitely worth a watch: https://deloi.tt/3NE4LRK Deloitte AI Institute - https://lnkd.in/gQ2KKxE
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Andy Haas liked thisAndy Haas liked thisDelivering exceptional orthopedic care requires more than expertise; it requires alignment. Through the collaboration between ONE and Parkview Health, care teams and physicians engage in open, ongoing communication to address both opportunities and challenges in real time. This culture of mutual respect and problem-solving ensures that each patient receives individualized, goal-oriented care. In this discussion, Marcy Rogers, Senior VP of Parkview Orthopedic Service Line / COO of POH/PSO, and Lori Pagan, CEO of Ortho Northeast, share how this partnership is bridging clinical expertise to improve outcomes. Lori P.
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