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From inception through our acquisition in 2020 by Press Ganey, the Doctor.com journey was…
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Andrei Zimiles shared thisThis is a rare opportunity to join a true rocket ship that's on its way to unicorn territory. Fella's growth is top .0001% and Richie has created a truly unique culture focused on execution, operational excellence, and a fanatical focus on the mission of solving obesity worldwide. This will categorically not be a role for the faint of heart, but for those who are bold, driven, and resilient, I can't think of a more exciting challenge to take on.Andrei Zimiles shared thisi'll send you a plant if you tag a candidate 🪴 i'm personally hiring 3x roles. they'll either be reporting to me or working closely with me. i’m intense so they'll be intense. we’ve just hit $30M ARR. we’ve grown >1000x since Aug 2021, >200x since Aug 2022, >20x since Aug 2023. we’ve been cashflow positive for 18mo. we’re fast approaching 10,000 patients with high NPS. roles: 1. Chief Marketing Officer ($150k-$300k/yr + 0.3%-1.0%) -> build our brands to 100k customers. 2. Head of Customer Experience ($120k-$200k/yr + 0.22%-0.58%) -> run our customer-facing teams so we can scale to ~100k patients by the end of 2025. 3. Product Manager ($100k-$165k/yr + 0.11%-0.40%) -> help rapidly scale our systems & software. mission = accelerate the global take-up of GLP-1s to help solve obesity worldwide. if you know a killer candidate, please tag them on this post & i'll send you a plant 🌱
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Andrei Zimiles shared thisJodie Cunningham is a rockstar and has been integral to Doctor.com's successful integration with Press Ganey over the past two years. One of my favorite people to work with!Andrei Zimiles shared thisPatient impact stories and working with clients keeps Jodie Cunningham, SVP of patient experience solutions, motivated and inspired! Jodie, thank you for pushing your team to be the best they can be! #womenleaders #px #bettertogetherJodie Cunningham, SVP of Patient Experience SolutionsJodie Cunningham, SVP of Patient Experience Solutions
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Andrei Zimiles shared thisThanks for such an engaging conversation, Sara Heath!Andrei Zimiles shared thisPress Ganey's Andrei Zimiles sees a future where healthcare can look like the travel industry—patients can turn to reliable consumer feedback and clinic/hospital information online and have a seamless experience getting in for virtual or in-person visits. At the heart of this is the rise of healthcare consumerism, Zimiles told me in an interview. https://lnkd.in/enyADjq8
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Andrei Zimiles shared thisThanks to Deb Gordon at Forbes for this great piece highlighting some of the fascinating trends revealed in Press Ganey's 2021 Consumer Experience in Healthcare report. #healthcare #consumerism #consumerexperience #digitalfrontdoor https://lnkd.in/eKk8-hE2Is The Era Of Healthcare Consumerism Finally Here? New Survey Says YesIs The Era Of Healthcare Consumerism Finally Here? New Survey Says Yes
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Andrei Zimiles shared thisGreat opportunity to join an inside sales team that's been absolutely crushing it this year!Andrei Zimiles shared thisDo you or someone you know want to join our team at Press Ganey? We are hiring! This is a fun, rewarding, high-energy team. The top health care organizations rely on us to power system-wide transformation, and you can be a part of that! Message me for details. Ria Sanghvi, MHA Paiton Woods Kerry Lindsay Jack O'Koniewski Brian Williams Pierce Gould. #healthcare #hiring
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Andrei Zimiles shared thisAndrei Zimiles shared thisCMS Chooses Press Ganey for Primary Care Patient Surveys https://lnkd.in/eJwNPef
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Andrei Zimiles shared thisHuge news here at the PG HQ. Proud of the entire team for the immense amount of work that went into putting this deal together and excited to make big things happen with our new colleagues from SPH.Andrei Zimiles shared thisPress Ganey today announced its acquisition of SPH Analytics, the nation's leader in member experience measurement for the health insurance industry, bringing holistic and powerful insights to the fragmented provider and payer landscape. http://ow.ly/dRUa50EVSRh
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Andrei Zimiles shared thisGreat opportunity for someone who wants to play a key role in expanding one of the most important companies in healthcare right now. There will be no shortage of action.Andrei Zimiles shared thisVery exciting role open on our team at Press Ganey. https://lnkd.in/edbhavx
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Andrei Zimiles liked thisAndrei Zimiles liked thisHappy to announce the TripWorks team is growing! I'm hiring an Onboarding Manager to own the critical first leg of new customer relationships and set partners up for long-term success. You can apply through our careers page: https://lnkd.in/dmQCGCep or pass it on to someone who you think would be a great fit.
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Andrei Zimiles liked thisAndrei Zimiles liked this🍁 Betty Canada Q1 Update 🍁 Proud to share that Betty Canada delivered another strong quarter. Q1 highlights: • $360M annualized run rate • $3M in profits • 60% M1 retention - a new benchmark for the business Huge credit to our teams. These results reflect their discipline, creativity, and relentless focus on the player experience. 🙏 With iCasino revenues scaling steadily in Ontario, we're well positioned for the next chapter - both product vertical and geographic expansion. Full report below. ⬇️
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Andrei Zimiles liked thisAndrei Zimiles liked thisi live in San Francisco and my salary is $60k/yr. i can't pay myself less because of my visa. this puts me in the bottom ~20% of households by income in SF. i get by fine: i don't have dependents and i live a simple life. if we were to raise a priced funding round for my company, my equity would be worth >$100M. i am therefore either poor or very rich, depending on how you define it. i never plan to sell my equity. i don't want cash myself bc i have no desire to spend. it's likely i'll become a billionaire in the coming years, so i will be in the target range for a wealth tax. i am a boring, sensible person just like everybody else. if i would have to sell my dear equity just to pay a tax bill, i would of course leave. that would make me sad, but is the only reasonable response. ^if you're interested in the situation + psyche of someone who will likely be affected by wealth taxes on unrealized gains if they come to pass :)
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Andrei Zimiles liked thisAndrei Zimiles liked thisThe next frontier in medicine isn’t another drug. It’s a radical shift in how we view the body, the brain, and disease itself. Depression is often rooted in systemic inflammation, gut dysbiosis, mitochondrial dysfunction, insulin resistance, trauma, or disrupted circadian rhythms. ADHD may be tied to neuroinflammation, poor blood sugar control, or nutritional gaps like low magnesium, zinc, or omega-3s. And heart disease? It’s largely a food-borne illness, driven by a diet of ultra-processed, inflammatory, nutrient-poor calories. There is no single root cause. But there are root causes. And they are almost always connected by lifestyle, environment, and systems-level dysfunction. Medications have their place… But they were never designed to reverse chronic disease. They manage symptoms, often while the underlying dysfunction worsens. If we want to reverse the chronic disease epidemic, mental and physical, we need to stop asking what drug treats this and start asking why the body lost balance in the first place. The answer isn’t in the pharmacy… It’s in how we eat, move, sleep, connect, and live. It’s in our soil, our food system, our communities, our kitchens. The next revolution in medicine will come not from the lab but from returning to the root.
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Andrei Zimiles liked thisAndrei Zimiles liked thisI had the privilege of speaking about the importance of self care and a healthy lifestyle at the Women’s History Symposium - She Means Business ; Sustaining the Woman Behind the Business. When women gather in a safe space, with trust and intention, transformation happens! I’m so grateful to the Lab at ConnCORP in Hamden CT for hosting this amazing event!
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Andrei Zimiles liked thisAndrei Zimiles liked thisFresh from the Phocuswright Marketing AI Summit in NYC yesterday. Three major takeaways for every high-volume operator to consider: 1. Communities are the new "Intent" (Reddit, Inc. / Meta ) :Insights from Sanjay Bhatia (Meta) and Eric DeLange (Reddit) confirmed that while AI is great at targeting, trust is built in communities. The most successful brands will be those that use AI to scale their presence in spaces like Reddit where authentic travel advice lives. 2. Google is an "Action Engine" now: As Nelson Boyce highlighted, the transition from Gemini to SGE is removing the "click." If your booking infrastructure isn't deeply integrated and API-native, you will be invisible to the "Answer-first" traveler. Embracing the uncomfortable part of this transition is important! 3. The Infrastructure Gap: The best marketing AI in the world cannot fix a manual manifest or a paper-based check-in. The "Enablement Gap" is real. To win in 2026, operators must move beyond "Booking Buttons" and embrace an "Operational Brain." At TripWorks we focus on and build the intelligent infrastructure that turns these summit insights into bottom-line revenue for our operators. This was a sophisticated and successful summit! Great work Eugene Ko and the Phocuswright/Phocuswire team!
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Andrei Zimiles liked thisA big day for us at Confirm today!Andrei Zimiles liked thisBig moment for us at Confirm 🚀 Today we announced our new AI Agents platform for performance management at Transform! A lot of what’s out there today adds more process, more forms and more noise. What we’re doing instead is making performance management actually useful in the moments that matter, giving managers real support before conversations, helping surface patterns you’d otherwise miss, and making feedback more consistent across teams. From where I sit in Customer Success, this is where things start to get really interesting. Performance management has always been one of the hardest systems to get right: it’s high stakes, deeply human, and often inconsistent. The idea that we can now support managers with better context and guidance in real time is a big shift. Proud of the team for getting this out into the world, and excited to see how our customers put it to work. More here: https://lnkd.in/gM2de9eN #CustomerSuccess #HRTech #AI #PerformanceManagement #FutureOfWork #Leadership #SaaS #PeopleOpsConfirm Launches AI Agents Platform for Performance Management at Transform 2026Confirm Launches AI Agents Platform for Performance Management at Transform 2026
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Andrei Zimiles liked thisTo build the modern infrastructure for an industry as complex as ours, you need engineering leadership that has mastered scale at the highest levels. I am excited to announce that Surya Kiran Laskar has joined TripWorks as our VP of Engineering. Surya’s background at Visa and Salesforce brings exactly the technical vision we need to eliminate legacy debt for our partners. He understands that our mission is to build the "Operational Brain" for the experiences economy, ensuring that high-volume fleets have the data and reliability they deserve. Surya, your experience with technical excellence and strategic growth is a massive win for our team and our operators. I look forward to building the future of travel infrastructure alongside you. Welcome to the team!Andrei Zimiles liked thisI’m thrilled to share that I am starting a new chapter today as VP of Engineering at TripWorks! 🎉 Reflecting on how I got here, it has been an incredible journey through the evolution of Nimmetry Inc > OwnBackup > Salesforce. Each phase of this acquisition path brought unique challenges and invaluable lessons that have shaped my approach to engineering leadership. I wouldn’t be where I am today without the guidance of some truly exceptional mentors. A huge thank you to: Srinivas Garikipati for the early days at Nimmetry. Ariel Berkman, Adrian K., Jason Choy, and Liat Ashkenazi for the incredible growth years at OwnBackup. Avi Shapira Lior Rapaport Sigal Duek Andrew Paterson Rebecca Schuh and the entire Salesforce teams (Recover, Privacy Center, Privacy Agent) for the opportunity to lead as Director of Engineering and for the constant push toward excellence. To Aaron F. and the team at TripWorks - Thank you for the trust and the opportunity to help build the operating system for the experience industry. I am ready to dive in and start building with this world-class team! #NewBeginnings #EngineeringLeadership #TripWorks #Salesforce #TechJourney
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Andrei Zimiles liked thisAndrei Zimiles liked thisI’ve spent years talking with operators who are juggling five, ten, sometimes fifteen different tools (and I was one of them). In recent conversations with press, I plainly said: “Operators are exhausted and AI is exposing the inefficiencies in that model.” Last week, the press picked up that story and the industry knows we’ve hit a breaking point. The message is clear: 2026 will be the year operators aggressively consolidate their tech stacks. But here’s the part I’ll keep repeating: AI should support the people who run great experiences and not replace them. The future belongs to lean, intelligent platforms that help businesses grow with staff that supports them. Read some of the coverage here: https://lnkd.in/gGRmeG75 https://lnkd.in/gudQFBHV https://lnkd.in/gfE3yjczHTS’ new APAC partner. AI shakes up SaaS. Outdated airports aplenty. Uber and Zoox making Robotaxis. - WiTHTS’ new APAC partner. AI shakes up SaaS. Outdated airports aplenty. Uber and Zoox making Robotaxis. - WiT
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Maj. (Dr.) Saurabh Bhatia
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Tim Hwang
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