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As a product and AI executive, I specialize in turning cutting-edge technologies—like…
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Bala Tiru reposted thisBala Tiru reposted this🏆 We’re honored to be recognized as a 2026 BIG Innovation Award winner. As part of the Winner’s Circle, our CEO Terrence McCrossan joined the podcast to share what’s actually hiding inside enterprise spend and why traditional audits continue to miss it. 🎧 Listen to the episode: https://lnkd.in/e9qUtpiv Huge thanks to the Business Intelligence Group and all the judges for this recognition. See all the winners: https://lnkd.in/edNyTK65 #BIGAwards #Innovation #FinanceTransformation #FinanceRisk
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Bala Tiru shared thisHonored to serve as a judge at the Fourth Annual International Business Case Challenge Competition hosted by Santa Clara University’s Leavey School of Business. It was incredibly inspiring to witness students from Santa Clara University and San José State University collaborate in cross-institutional teams and tackle a complex case on Google AI – Gemini. The depth of analysis, structured thinking, and ability to perform under pressure truly stood out. A big thank you to the faculty, organizers, and the Leavey School of Business for putting together such a well-executed and impactful event. These platforms play a vital role in shaping future leaders by bridging academic learning with real-world challenges. Kudos to all the participants for their hard work, teamwork, and thoughtful perspectives — the future is in good hands.Bala Tiru shared thisOn Saturday, February 28, Dr. Ihsen Ketata and I proudly hosted the Fourth Annual International Business Case Challenge Competition at Santa Clara University Leavey School of Business. This year’s event marked an exciting milestone, as we welcomed students from San José State University for the first time, forming eight cross-institutional teams. This event wouldn’t have been possible without the collective effort of everyone involved - from our dedicated IB faculty organizers, Dr. Long Le, Dr. Nik Tehrani, Brian Thomas, whose time, dedication, and extraordinary effort were instrumental, to our talented Leavey Scholar students, who crafted the case on Google AI – Gemini in just eight weeks under the expert guidance of Dr. Long Le, and of course, to the participating students whose teamwork shone brightly under pressure. We are also deeply grateful to our distinguished judges, Virginia Puccio, Angelique Fahy, Carey Chico, Bala Tiru, Dr. Frank Aguilera, Sanjay Saxena, and Kaladhar Voruganti, who bridge the worlds of theory and practice, for their thoughtful questions and constructive feedback, as well as to our keynote speaker, Dr. Ram Bala, who emphasized that the future of enterprise AI is about context, not just intelligence. This competition once again showcased the intellectual depth, collaborative spirit, and impressive strategic and structured analyses of our students. It also reminded us of something essential: Technology adapts. Models evolve. But thoughtful, globally-minded, ethically grounded leaders are what truly shape the future. And that future was in the room! Congratulations to all participants and winners. You didn’t just analyze AI strategy. You demonstrated leadership under pressure. And that is something no algorithm can replicate. Already looking forward to next year.
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Bala Tiru shared thisGreat to see Finance Risk Intelligence emerge as a new category — and Oversight recognized as a pioneer by Everest Group. As enterprises scale, traditional audits can’t keep up. The future is always-on, AI-driven risk intelligence that’s embedded directly into daily operations — not discovered after the fact. This shift from reactive controls to proactive insight is exactly where finance transformation is headed. 👏 Congrats to the Oversight team. #FinanceInnovation #AIinFinanceBala Tiru shared thisFinance risk doesn’t happen periodically. So why manage it that way? New research from Everest Group defines Finance Risk Intelligence (FRI) as a new standard for continuous, proactive financial risk management across the enterprise. Oversight is proud to be a pioneer in this category, delivering the platform foundation that enables always-on intelligence, explainable insights, and decisive action at scale. “Enterprises need platforms that deliver ongoing intelligence and enable action,” says CEO Terrence McCrossan. “That’s the standard we’re advancing.” Read the research and learn how Oversight is leading the FRI category: 👉 https://hubs.li/Q040tH9S0Oversight Recognized as a Pioneer in the Emerging Finance Risk Intelligence Category, According to Everest GroupOversight Recognized as a Pioneer in the Emerging Finance Risk Intelligence Category, According to Everest Group
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Bala Tiru shared thisOversight Unleashes AI Power to Eliminate Tedious Reconciliation WorkOversight Unleashes AI Power to Eliminate Tedious Reconciliation Work
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Bala Tiru shared thisOversight Named Innovative Products - Software Winner in the 2026 BIG Innovation AwardsOversight Named Innovative Products - Software Winner in the 2026 BIG Innovation Awards
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Bala Tiru reposted thisBala Tiru reposted thisWe’re searching for a Director of Product Marketing at Oversight who wants to operate at the intersection of AI, go-to-market strategy, and category definition. Oversight is defining the category of Financial Risk Intelligence, applying AI across enterprise spend to detect fraud, waste, and misuse in real time. This role owns how that story comes to market: positioning, pricing and packaging, launch strategy, and working cross-functionally across Product, Sales Enablement, Customer Success, and Revenue teams. We’re particularly interested in product marketers who use AI as a force multiplier, building systems and workflows that scale impact. If you’re a senior product marketer who has taken AI-driven products to market, cares deeply about clear positioning, and wants to help define how a category is understood and sold, please apply via the link below. 🔗 Job link : https://lnkd.in/eHa8pkxk Product Marketing Alliance, Oversight, CMO Alliance et al... Please feel free to share across your networks! #ProductMarketing #DirectorOfProductMarketing #EnterpriseAI #B2BSaaS #FinTech
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Bala Tiru reposted thisBala Tiru reposted this🎤 Entering our Finance Risk Intelligence era. We are revolutionizing how enterprises monitor and manage financial risk through our next-generation AI platform, which enables Finance Risk Intelligence (FRI) across the enterprise. ⁉️But why now? According to Everest Group research, financial risk management is a TOP priority for CFOs, driven by an evolving risk landscape that includes cyber threats, changing compliance requirements, and increasing complexity. So we're changing the game and introducing a more intelligent, explainable approach to risk. 💡 Oversight CEO Terrence McCrossan states, "Oversight’s next-generation AI platform is built to unify data, apply advanced intelligence, and automate action in ways legacy tools simply can’t." Learn more here: https://hubs.li/Q03YjgK70Oversight's Next-Generation AI Platform Ushers in the Era of Finance Risk IntelligenceOversight's Next-Generation AI Platform Ushers in the Era of Finance Risk Intelligence
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Bala Tiru reposted thisBala Tiru reposted thisWant to know how Southwest Airlines flagged and confirmed $9.1M in T&E findings in just one year? They did it with Oversight. ✔️ $9.1M in confirmed findings ✔️ $60K in duplicate payments recovered ✔️ 1.2M transactions audited across $590M in spend ✔️ No added headcount Audit automation that actually delivers. Read the full case study → https://hubs.li/Q03MX_T10 #ExpenseAutomation #AuditInnovation #SpendVisibility #OversightAI #FinanceTransformation
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Bala Tiru reposted thisBala Tiru reposted this💥 $7M+ in risk identified. $460K in erroneous spend recovered. $100K duplicate payment prevented. Texas A&M University turned manual, sample-based audits into an AI-powered process that sees every transaction and stops risk before it spreads. By centralizing all spend data with Oversight, the university improved compliance, eliminated blind spots, and drove smarter spending behaviors across campus. Read how Texas A&M built an audit process that sees it all → https://hubs.li/Q03NYdwB0 #OversightAI #AuditAutomation #FinanceTransformation #SpendVisibility #Compliance #FinanceLeadership
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Bala Tiru liked thisBala Tiru liked this🏆 We’re honored to be recognized as a 2026 BIG Innovation Award winner. As part of the Winner’s Circle, our CEO Terrence McCrossan joined the podcast to share what’s actually hiding inside enterprise spend and why traditional audits continue to miss it. 🎧 Listen to the episode: https://lnkd.in/e9qUtpiv Huge thanks to the Business Intelligence Group and all the judges for this recognition. See all the winners: https://lnkd.in/edNyTK65 #BIGAwards #Innovation #FinanceTransformation #FinanceRisk
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Bala Tiru liked thisExcited to have led the backend development for this project! Huge thanks for the incredible team who helped make this happen!Bala Tiru liked thisGot a favorite Slackbot prompt? Share it with teammates at the drop of a hat. 🎩 Pass along prompts in DMs, channels, or canvases to spark inspiration across your crew. ✨
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Bala Tiru liked thisBala Tiru liked thisExcited to share that I've been promoted to Vice President of Global Partnerships and Channels at ServiceNow. Getting here took the right people at the right moments. To my team, our Global Partners, leaders and the mentors who pushed me when I needed it most, thank you. 🙏 You made this possible. More to come. The best chapter is always the next one. 🚀 ServiceNow Partners
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Bala Tiru liked thisBala Tiru liked thisWhat makes Santa Clara University Leavey School of Business a standout destination for aspiring sports managers and leaders? At Leavey, the MS in Sports Business program is built on a practical, contemporary, and action‑learning approach that prepares students to thrive in today’s dynamic sports industry. A recent example says it all: our exceptional students took part in an immersive "Sports Journalism" workshop led by renowned sports media savant Rodney Knox. The session centered on professional growth and offered an in‑depth look at a wide range of careers—writers, journalists, reporters, content creators, and marketing professionals. Students also had the rare opportunity to engage directly with legendary athletes such as Brent Jones and Danielle Slaton, along with rising stars in the sports media world Aaron Johnson Ryan Maquiñana Erin Wilson Mark Larson A powerful theme echoed throughout the workshop: the art of storytelling. No matter the role, the ability to craft compelling narratives is essential for success in this field. If you’re ready to become a meaningful contributor to a thriving sports ecosystem, explore our program:https://lnkd.in/geJmJT98 And feel free to reach out to me or my fantastic colleagues Brittney DorowLenore GrantAisha Frances NatividadMichelle KimFatima Sheikh if you have any questions. Narendra AgrawalNydia MacGregor (she/her)Joshua Rosenthal, Ed.D.Ryan MerzJessica Everhart Ed.D. #worldclassprogram #secondtonone #broncopower
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Bala Tiru liked thisBala Tiru liked this🚀 Still confused between LLMs, RAG, AI Agents, and MCP? Let’s simplify this once and for all 👇 Think of modern AI systems like a human body 🧠💪 ⸻ 🧠 LLM = Brain (Thinks) Large Language Models are trained on massive text data to understand and generate language. What they do well: • Pure reasoning & text generation • Language understanding • Pattern recognition Limitations: • No real-time data • No access to private or external systems • Can hallucinate without context ➡️ LLMs think, but they don’t know beyond training. ⸻ 📚 RAG = Brain + Books (Knows) Retrieval-Augmented Generation enhances LLMs with external knowledge. How it works: • LLM + documents (PDFs, DBs, APIs) • Retrieves relevant context before answering • Grounds responses in real data Benefits: • Fewer hallucinations • More accurate, context-aware answers • Essential for enterprise use cases ➡️ RAG knows, because it can look things up. ⸻ 🤖 AI Agents = Brain + Hands (Acts) Agents don’t just answer — they take action. Core components: • LLM • Planning & reasoning • Memory • Tool usage (APIs, DBs, services) What agents can do: • Take decisions • Execute workflows • Automate tasks • Coordinate multiple systems Used in: • Automation • Copilots • DevOps • Enterprise GenAI systems ➡️ Agents act, not just respond. ⸻ 🔗 MCP (Model Context Protocol) = Nervous System (Connects) MCP is the missing backbone for scalable AI systems. Why MCP matters: • One standard way for models to access tools & data • Unified interface for GitHub, Slack, files, APIs • Secure, consistent, production-ready integration ➡️ MCP connects and coordinates everything. ⸻ 💡 In short: LLM thinks. RAG knows. Agents act. MCP connects. ⸻ 🏗️ Real-world insight (from production systems): • LLM alone = demo • RAG = usable • Agents = powerful • MCP = scalable & enterprise-ready Modern GenAI is systems engineering, not prompt engineering. ⸻ 💬 Where are you right now? • Just LLMs? • Building RAG? • Experimenting with agents? • Moving toward MCP-based architectures? 👇 Drop your thoughts in the comments. Credits to Rahul Y. Follow him for more. __________ 𝗕𝗲𝗰𝗼𝗺𝗲 𝗯𝗲𝘁𝘁𝗲𝗿 𝗮𝘁 𝗔𝗜 𝗶𝗻 𝗷𝘂𝘀𝘁 𝟭 𝗺𝗶𝗻𝘂𝘁𝗲 𝗮 𝗱𝗮𝘆. 𝗚𝗲𝘁 𝘁𝗵𝗲 𝗔𝗜 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿 𝘀𝗺𝗮𝗿𝘁 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 𝗿𝗲𝗮𝗱. 𝗦𝗶𝗴𝗻 𝘂𝗽 𝗳𝗿𝗲𝗲 𝗻𝗼𝘄 → aiforleaders.com
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Bala Tiru liked thisBala Tiru liked thisWe were honoured to welcome Brinda Murty to the Rightpoint India offices for an inspiring and energizing visit. During her time with our teams in Jaipur and Bengaluru, Brinda connected deeply with our people and experienced firsthand the energy, passion, and culture that define Rightpoint India. The visit was marked by engaging fireside chats and meaningful conversations across locations. From thoughtful discussions on our vision and strategy to insights on innovation, growth, and collaboration, the sessions left us motivated, aligned, and excited for what lies ahead. Thank you to everyone who helped make this visit so memorable—and to our teams who continue to raise the bar every day. Together, we’re building the future of experience. Rightpoint India #LeadershipVisit #TeamRightpoint #FutureOfWork #DigitalTransformation #CultureAndGrowth #Leadership #Innovation #OneTeam Rightpoint
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Education
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Santa Clara University Leavey School of Business
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Activities and Societies: Beta Gamma Sigma
Graduated with honors. Member of Beta Gamma Sigma honor society
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Irina Malkova
On Nov 18, 2025, Salesforce acquired Informatica. 24 days later, we launched a high-performing Informatica customer support agent. Powered by 100K Informatica documents. Most teams would still be ingesting, chucking, and indexing. We weren’t. Why? Because velocity wins. Data 360 handled the heavy lifting. That freed our data team to focus on what actually matters: optimization and outcomes. Link to the full article in comments.
5 Comments -
Jeremy Curbey, MBA, MSPM
AI Is Rewriting the Rules of Go-to-Market (GTM) As someone who’s spent years aligning strategy, systems, and outcomes across product, engineering, and GTM teams — this article by Dave Birckhead really hits home. In his latest Full-Stack Growth post, “Why AI Requires a New Kind of GTM Role and Org Structure,” Birckhead explains why traditional functional silos — marketing ops, sales ops, customer success ops — can’t keep pace in the AI era. AI doesn’t thrive in isolation. It thrives on shared context, unified data, and connected workflows. Most enterprise AI projects fail not because the models are weak, but because the systems they live in are fragmented. The takeaway: AI value is created when organizations reimagine entire workflows that span the customer journey — using AI as connective tissue, not as point solutions. Birckhead makes a compelling case for a new leadership role: Head of GTM Systems — the orchestrator of data, tools, and AI workflows across marketing, sales, and customer success. The payoff? ✅ Faster innovation ✅ Higher ROI on AI investments ✅ Seamless customer experience ✅ Shared measurement across the funnel Just as SaaS created Marketing Ops and RevOps, the rise of AI now demands GTM Systems Leadership — a discipline that connects, aligns, and scales the way growth truly happens. 📖 Full article here: https://lnkd.in/gU2fa5Jn By Dave Birckhead, Full-Stack Growth (Oct 14, 2025) #AI #GoToMarket #ProductOperations #GTMSystems #RevOps #DigitalTransformation #Leadership #Strategy #Innovation #FutureOfWork #OperationalExcellence #ProductManagement #SalesOps #MarketingOps #CustomerSuccess #B2BLeadership
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Irina Malkova
No one has the right metadata for AI. Not yet. Everyone’s talking about Salesforce acquiring Informatica — and whether its metadata stack is what AI really needs. The hard truth: no one's cracked the playbook for enterprise AI apps that deliver fast, versatile value at scale — yet. We don’t know what the “right” metadata stack looks like. Instead of debating whose stack is better, we must define what good is — as we build. Here’s my practical test. Take this MCP record for a cart page view: "ai_context": { "actionable": true, "entity_types": ["user", "cart", "product"], "potential_operations": ["recommend_cross_sell", "detect_abandonment", "trigger_discount"], "anomaly_score": 0.02 } ...plus UI context, cart state, resource context, resource dependencies and action hints — all embedded in the same record. Can your metadata stack produce this — or is it built for lineage? Can it take an unprocessed log and enrich it for AI — 1️⃣ Programmatically? There won’t be time for humans in the loop. 2️⃣ Fast? Cart page views lose value within seconds. 3️⃣ Efficiently? AI needs millions of events to thrive 4️⃣ Adaptively? “Potential operations” must evolve as the system learns. 5️⃣ Nimbly? MCP is only six months old. Things will change. Most metadata stacks can't - yet. It’s an exciting problem to crack - together. Where are you investing today to make your metadata stack AI-ready?
11 Comments -
Peter Pezaris
Enterprise onboarding is still shockingly manual. Decks. Emails. Checklists. CC chains. The best teams are moving onboarding into the product itself and treating invites as a first-class system, not an afterthought. Speed to multi-stakeholder adoption is becoming a real competitive edge.
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Aimen Bouzid
Many GTM teams hope AI will speed things up but end up doing more manual work. This Relevance AI workshop shows how AI agents can help, automating research, decks, follow-ups, and pipeline ops. Great session for anyone looking to make GTM faster and smarter. 📍 San Francisco 📅 Jan 27 (6–8pm PST) 👉 https://luma.com/zeqf6ouz #AI #GTM #Enterprise #Productivity #AIAgents
44 Comments -
Sean Hardy
Most teams don’t struggle with AI agents because the technology is immature. They struggle because prompting is not treated with design discipline. An agent prompt is not a single instruction. It’s a system of assumptions, constraints, and decision rules. When those aren’t explicit, reliability breaks down fast. That’s why two teams can use the same models and get completely different outcomes. This guide breaks down how to design agent prompts the way operators design systems. Intentionally, repeatably, and with scale in mind. Full breakdown here: https://lnkd.in/gzhuQgRW #Agents #Prompting #AI
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Mike Capone
Sharing a really insightful interview between Thoma Bravo Founder and Managing Partner Orlando Bravo and CNBC's Sara Eisen and Carl Quintanilla. #AI is a powerful tailwind for software, and his point on specialization is spot on. Not every product will win in AI, the edge comes from pairing great models with trusted, well-governed data and deployments that stand up in the boardroom and with regulators. https://lnkd.in/dzZerW6f
1 Comment -
Romain Herbeau
As an Adobe employee and shareholder, I’m frequently asked for my take on the company’s valuation. I think this article explains it best: the market often overlooks the depth and complexity of the enterprise business while overestimating the momentum of VC‑backed companies fueled by the AI hype cycle. https://lnkd.in/eb63sa4A
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