Lisa Johnston

CAI can be a game-changer—if done right. Join this exclusive, no-fluff session with two industry leaders: 👩‍💼 Donna Fluss – President, DMG Consulting LLC 🧠 Anne Jenkins – VP, Solutions Architecture, Teneo.ai They’ll unpack the real-world lessons that separate transformational CX success stories from CAI projects that fall short. This isn’t another hype session—it’s a conversation grounded in results. You’ll walk away with: 🔧 Practical implementation tactics that actually work ⚡ Speed-to-value strategies that don’t compromise compliance 🧭 Proven playbooks from high-performing enterprise deployments Webinar: CAI Implementation Best Practices That Deliver September 3 | 🕛 12:00 EDT / 18:00 CEST https://lnkd.in/dqTP3wwN The future of CX is already here. Make sure you’re doing it smarter. #ConversationalAI #CustomerExperience #CXStrategy #CAI #TeneoAI #DMGConsulting #ContactCenter #DigitalTransformation Spencer Noble Kristen McFadden Gandhi Patrik Rosenberg Anne Jenkins Howard Leary II Benjamin Kolz, PhD Tim Bartz Yoleidy Carvajal Ramazan Gurbuz Andrea Flores Miralles Iman Gozal M. Molly Poole John Perrin Chris McManus Graziella Gioia Michael Kenney Lee A. Kayne Jon Cedercreutz Henry Danser Jeff Mazur Per Ottosson Fredrik Törgren

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I am looking forward to today's discussion with Heather Preu, Allison Kuhn and James Wells on the chaos that is happening in #manufacturing and what #qualityteams and #operations leaders should be doing now to achieve operational excellence through 2026! #operationalexcellence #industry40 #lifesciences #compliance #qms #qualitymanagement #frontlineoperations #connectedfrontlineworker

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Marketing efficiency, agentic AI, customer engagement—it’s all on the table when my colleague, Jamie Cleghorm, sat down with Ariel Kelman, Salesforce CMO. #CannesLions2025

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Join me for what promises to be a compelling conversation on the future of AI. If you think you already understand what Agentic AI is capable of, I’m willing to bet we’ll make you think again. Organizations are moving beyond AI experiments and into a new phase, one where AI doesn’t just provide insights, but actually executes work. This shift is fundamentally changing how companies scale productivity, operate more efficiently, and accelerate growth. Looking forward to a great discussion on March 18 with an exceptional group of leaders exploring what this next phase of AI truly means for the enterprise. If you’re curious about where this is all going, you’ll want to be part of the conversation.

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Nice piece by Fortune Magazine making an important, fundamental point. Mining for process insights is only as useful as the processes they improve. For that, decision makers need a pioneering process platform. ARIS Fadi Naffah Ralf Hartings Rekha Chawala Karl Wagner Vikas Seth Eric Roovers Ziad Ismail Sven Roeleven 🎯 Maite Fraile Dr. Dominik Vanderhaeghen Dr. Julian Krumeich Pierre Brunet Ayham Alzaaim Don Magnuson

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Exciting news for the world of DPI, TECH5's partners and customers: the T5-OmniTrust platform will soon use a multilingual voice-based AI assistant from AJARI.AI   Learn more from the official press release! #partnership #AJARIAI #TECH5 #DigitalPublicInfrastructure #AgenticAI #DigitalIdentity #GovTech #Innovation

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Microsoft's Women in Manufacturing community is launching a new free online series called Manufacturing Latest Trends, and we’re excited to kick things off tomorrow, December 4, with a fireside chat featuring Ulrich Homann, CVP and Distinguished Architect at Microsoft, about emerging trends in Manufacturing. Uli will share where the industry is headed next, covering four key shifts shaping the future of Manufacturing: intermittently connected factories, AI-native automation, standardized industrial data, and open & interoperable platforms. The session will wrap with an open Q&A so you can bring your questions and join the conversation. Hope you can join! 📅 Date: Thursday, December 4, 2025 ⏰ Time: 8:00 AM PST / 5:00 PM CET 👉 Sign up here to join the session: https://lnkd.in/gmmnd6YV

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This collaboration with IBM really highlights where AI becomes tangible – not just ideas, but outcomes that matter. What’s getting in the way of turning your AI ambition into execution?

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