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Specialties Include, but are not limited to:
Salesforce, Field Service…
Articles by Stephen
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Salesforce Field Service and Crew Management
Salesforce Field Service and Crew Management
Crew Management in Salesforce Field Service can be an amazing tool to utilize for your Crew needs, but it can also be a…
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Salesforce Field Service - Appointment Booking & Operating Hours
Salesforce Field Service - Appointment Booking & Operating Hours
A Simple Answer to one of the most Frequently asked questions in Field Service As a Field Service Expert, I have…
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Stephen Hupp shared thisAmen!Stephen Hupp shared thisI've received countless messages from those of you who remembered that all year, I've talked about how I felt REVIVAL was coming to America. I do indeed think we've hit the "turning point" - and this clip says it all. WATCH: UTSA’s Charlie Kirk vigil ended with THOUSANDS of students chanting “CHRIST IS KING!” The amount of young people who accepted Jesus Christ as their Lord and Savior this week is mind-blowing, humbling... and just the beginning. Will you be BOLD and REPOST this? #thinblueline #lawenforcement
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Stephen Hupp shared thisGreat Salesforce Architect hitting the market, better reach out quick!
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Stephen Hupp shared thisGreat Field Service Architect coming up on the Market, better reach out quick if you are looking for Field Service help as others will be for sure.Stephen Hupp shared thisHi everyone! I will be wrapping up a contract soon, so it’s that time to start looking for the next great opportunity. Although I prefer contract, if it’s a great fit I would consider FTE. If you hear of any opportunities or just want to catch up, please send me a message or comment below. I’d love to reconnect. #OpenToWork
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Stephen Hupp shared thisSo I've normally posted on only Salesforce Topics, specifically Field Service related topics, and I have definitely stayed away from posting anything political or legislative related. However, a new bill is being discussed in IL that I just had post about, in the hopes of spreading more awareness so folks in IL can join in the opposition. The Bill is HB2827 (the Homeschool Act) and as a father who is very proud to have my children home schooled, the bill itself has me very concerned. At its core it aims to enforce more oversight and influence into how we as parents choose to educate our children. What surprises me most is that a simple google search reveals studies after studies that highlight that home school performance tend to outperform public school performance across a variety of standard subjects and numerous benefits that can be seen through home school education. Not to mention that overall academic performance in the public school system continues to decline across the board. We made the choice to home school so we can utilize curriculums that are grounded in a foundation of faith, which has continued to be removed from the public school systems in general over the years with very little sign of stopping anytime soon. We are confident in our choice and we shouldn't be forced to comply to more oversight and rules from a broken system that should be focusing more on fixing/improving what they already oversee vs branching out to try to regulate even more, which I think is an idea that both public school and private school families alike may even agree on. In fact, the freedom and flexibility IL grants to us as a home school family is actually one of the only few positives that keeps us living in this State, and with the flexibility of remote work, bills like this force us to re-evaluate if that is even feasible long term. I mean who do we think is going to pay for this additional oversight? Someone is going to have to pay for more school administrators to manage these programs or existing school administrators spending more time managing check ins and paperwork. I mean I'm no expert by any means but that just seems like a prime opportunity to increase taxes, am I right? I tried my best not to offend anyone, although I wouldn't be surprise if I find out I did through the comments on the post. It was definitely not my intention if so and the opinions above are mine alone so please take as such. If you would like more information, please visit https://lnkd.in/gAxHqRFn, which also includes a link to fill out a witness slip if you feel compelled to do so. God Bless!
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Stephen Hupp shared thisSo just took a quick pass through the Field Service Release notes. Definitely some great stuff around Einstein, Scheduling, and Optimization, BUT as I've done previously, I found 2 nuggets that really only folks that have been in the product for a while will probably appreciate. Check them out! 24 Hour Coverage and Support (Been a LONG time coming) https://lnkd.in/gS9SrkCS Crew or Individual Resource (Again, another big pain) https://lnkd.in/gSeR4Xvv Really love seeing the circling back to some of these features even with such a huge emphasis on AI and Einstein. Thanks SF! #SFS #Salesforce #SalesforceFieldService
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Stephen Hupp shared thisJust had a great conversation with a prospect and reminded me how much I love solutioning (yes, an actual word, lol) when it comes to Field Service. They presented the use case, I discussed what I'd done before, they mentioned that it may not work for them in that way based on their current setup, so we went down another path and got to a potential path to success. All within a 1 hour intro call! You'll never hear me say I'm the most knowledgeable Field Service guy out there, BUT I do feel like my passion for finding solutions to key business problems within the Field Service product is tough to complete with:) Interested in talking more about how I can bring that passion to your Field Service project? Let's Chat! https://lnkd.in/g2BKYw8e
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Stephen Hupp shared thisSo for any of my Field Service friends who haven't checked out Reed Strauss's article on how to enable Gantt Actions to run in full Lightning Experience, I highly recommend you do so. Just followed his instructions yesterday and was able to get everything configured in under 15 minutes. Let me tell you, it was more satisfying than I even expected to see my flow run on the Gantt with just the simple Data Table component, which wasn't possible with just the standard VF page approach I'd been following for years. I've been saying for a while that Gantt Actions are an amazing way to extend the functionality from within the Gantt itself, and being able to configure a flow to run in full Lightning Experience, is definitely a game changer. Article below: https://lnkd.in/gpifqrwZ If you're interested in chatting more on how I can help your business with Field Service, please schedule some time using the link below: https://lnkd.in/g2BKYw8eRun Screen Flows From The Field Service Dispatch Console (In Lightning Runtime)Run Screen Flows From The Field Service Dispatch Console (In Lightning Runtime)
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Stephen Hupp posted thisAnother day and another new application being used. This one is probably a no brainer for dang near everyone in the ecosystem, but I'm already seeing a tremendous amount of collaboration potential with it as an Independent, and that is Slack! I've got my very own workspace under my new company name Rural SF Consulting LLC, so I'm like official official:) So if you would like to connect to discuss / collaborate on all things Salesforce Field Service, especially on partnership / contract opportunities, send me an external connect invite directly to sehupp@gmail.com. And yes, I'm looking at you Field Service Customers, Salesforce AEs, RVPs, SEs, and other Independent Consultants out there, let's connect!!! #Slack #SFS #SalesorceFieldService #LetsConnect
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Stephen Hupp liked thisStephen Hupp liked thisAfter 6.5 years, I’m saying goodbye to Aquant. What started with a chance meeting at a coffee shop in Costa Mesa turned into one of the most meaningful chapters of my life. I had a front-row seat to Aquant’s evolution, from early products like Intelligent Triage to where the company is today with Agents and Voice AI. Through every phase, one thing was constant: we kept building and innovating, always centered on delivering real impact for our customers. But what I’ll carry with me most has very little to do with the products. It’s the people. The conversations, the debates, the late nights, the moments where things didn’t go as planned and the team showed up anyway. The way people here care not just about the work, but about each other. The resilience, the thoughtfulness, the willingness to step up when it mattered most. I’ve learned something from every team I’ve been a part of and from so many individuals along the way. There are too many to name, but you know who you are, and I’m deeply grateful for the impact you’ve had on me. A special thank you to Assaf Melochna and Shahar Chen for the trust, support, and leadership over the years. I’m incredibly thankful for the opportunity to build alongside you and for everything I’ve learned through that experience. I’m proud of what we built together, but even more than that, I’m grateful for the people I got to build it with. Grateful for everything, and I’ll always be rooting for this team. More to come on what's next. #Gratitude #Team #ServiceAI #FieldService
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Stephen Hupp liked thisStephen Hupp liked this🎉 Today is my 13 year anniversary at Salesforce 🎉 . Typically 13 is considered an unlucky number, but today, I feel incredibly lucky 🍀 . For the past 13 years, I've continued to learn, grow, and be challenged at a company consistently recognized as one of the world's most innovative. I've been supported and encouraged to give back to non-profits about whose missions I feel very passionately. I've worked with some of the most talented professionals in the industry and am blessed to call many of them friends. Thank you to my Salesforce Ohana for making the past 13 years the most incredible journey! 💕
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Stephen Hupp liked thisI’m excited to share that I’ve been promoted to Director of Sales at MedBen! I’m incredibly grateful for the opportunities I’ve had to grow with this organization over the years—from Regional Sales Manager to now stepping into this new leadership role. Each step has been shaped by the support of an amazing team, strong partnerships, and a shared commitment to delivering meaningful solutions to our clients. As I take on this next chapter, I’m looking forward to continuing to drive growth and build on the momentum we’ve created together. Thank you to everyone who has been part of this journey—I truly appreciate your support!Stephen Hupp liked thisMedBen is pleased to announce the promotions of: Brooke Hupp to Director of Sales; Beth Kilgore to Director of Benefit Services; and Bethany Peters to Director of MedBen Rx. “These promotions are well-deserved because Brooke, Beth, and Bethany have each made significant contributions to MedBen’s growth and operational excellence, and we look forward to their continued influence in these roles,” said MedBen Chairman & CEO Kurt Harden. Congratulations on this achievement! Read more about their impact at MedBen.Hupp, Kilgore, and Peters Promoted to MedBen Directors - MedBenHupp, Kilgore, and Peters Promoted to MedBen Directors - MedBen
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Stephen Hupp liked thisStephen Hupp liked thisI’m excited to announce I’ve been selected for the Field Service Partner Advisory Board! I’m looking forward to working with other Salesforce Partners in the ecosystem to share our feedback and guidance on Salesforce programs, products, and industry solutions. This is a great opportunity to help shape the future of the platform by bringing real-world customer experiences into the conversation and representing the incredible team I work with at Thunder.
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Stephen Hupp liked thisI’m excited and honored to share that I’ve been selected again to join the Salesforce Field Service Partner Advisory Board! Looking forward to collaborating with an amazing group of industry leaders and the Salesforce team to help shape the future of Field Service, asset-centric service models and AI-driven service innovation. Thank you to the Genpact, Salesforce Field Service team and Gloria Gutierrez Natalia Kurtanjek Venkat Dandibhotla Cheech Moore Madeline Mabry Sanjeev Saxena Amar Kundu Neehit Mittal Uday Kumar for the continued trust and support. #Salesforce #SalesforcePartners #SalesforcePartnerAdvisoryBoard #Partnerforce #Genpact #SalesforceFieldService
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Stephen Hupp liked thisStephen Hupp liked thisI’m excited to announce that I’ve been selected again to represent Asperii on the Salesforce Field Service Partner Advisory Board! I’m looking forward to collaborating with Salesforce and the partner ecosystem to share real-world field service insights and help shape Salesforce programs, products, and industry solutions. #SalesforcePartners #Salesforce #SalesforcePartnerAdvisoryBoard #Partnerforce #SFS #FSL #FSM #SalesforceFieldService
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Education
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Southern Illinois University, Edwardsville
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Activities and Societies: Phi Kappa Psi
Business Administration focus with Management and Finance as additional areas of study/interest.
Active participant in the Greek Community, serving in many positions within my own fraternity including Treasurer and President as well as serving on the Greek Council. -
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Licenses & Certifications
Volunteer Experience
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Volunteer
Ginkgo Organic Gardens
- 3 months
Environment
Assist in the planting / upkeep / harvesting of a small local garden, which produces a variety of food for a local food bank.
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Recommendations received
30 people have recommended Stephen
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