Costa Harbilas
Newport Beach, California, United States
3K followers
500+ connections
About
Executive leader with 30 years of experience driving hyper-growth and operational…
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3K followers
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Costa Harbilas shared thisI joined Contentsquare because this team doesn't just react to the market; we anticipate where it’s going. Customer journeys are shifting. They no longer move only through websites and apps — they span conversations, AI assistants, apps, websites, agents, and support channels. If you can’t see those interactions, you’re missing critical insights, not just for revenue, but also for retention, engagement, and the overall customer experience. With our latest release, we’re expanding our platform with the ChatGPT app and prompt analytics, visibility into LLM traffic, and conversation intelligence to help our customers make sense of these new journeys and experiences. We’re also excited to introduce the latest version of Sense Analyst, our configurable AI agent. It doesn’t just report metrics — it works around the clock to proactively identify opportunities to improve the customer experience. I’m incredibly proud of our Product and Engineering teams for building the compass that will help our customers navigate this new frontier. The journey is no longer linear. It’s conversational, it’s agentic, and now—it’s visible. #AI #CustomerExperience #GTM #DigitalTransformation #Contentsquare #Innovation https://lnkd.in/g6vp9D7HCosta Harbilas shared thisThe world has changed. So have we. Customer journeys span more touchpoints. AI is reshaping discovery and buying behavior. Teams need insights that keep pace—not data that slows them down. Introducing analytics for the AI era of Contentsquare: Experience intelligence for an agentic world. We've built breakthrough capabilities designed for how you work today—and tomorrow: - Capture every signal—Digital, conversation, social, and LLM interactions for a 360° view - Power smarter decisions—Goal-led AI that understands your business, industry, and objectives - Fuel the tools you use—Seamless integration with ChatGPT, Claude, Gemini, and your entire stack This is 360 customer understanding—built for speed, built for action, built for now. See what's new: https://okt.to/xmdLRr #ExperienceIntelligence #ProductLaunch #AI #CustomerExperience #Innovation #Contentsquare
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Costa Harbilas shared thisI’m excited to share that I’ve joined Contentsquare as President, Go-to-Market. What drew me to Contentsquare is the scale of the opportunity ahead. As AI reshapes how people discover, interact with, and buy from brands, understanding the full customer journey has never been more important—or more complex. Contentsquare sits at the center of that transformation. I’m excited to work alongside Jonathan Cherki and the incredible team here as we continue scaling the business and helping brands deliver better, more intelligent experiences. Looking forward to what we’ll build together.Costa Harbilas shared thisAccelerating what's next for Contentsquare. 🚀 As we scale AI-driven tools that help brands understand customer behavior and create experiences that drive growth, we're strengthening our leadership team. New appointments include: - Costa Harbilas — President, Go-to-Market Decades of experience scaling enterprise SaaS go-to-market strategies - Patrice ATTIA — Chief Revenue Officer Proven track record building high-performance revenue engines - Rachel Obstler — Chief Product Officer Global product innovation leader Their collective expertise will help us continue delivering the AI-powered experience intelligence that thousands of brands rely on. Please join us in officially welcoming them to the team! 👋 #Leadership #ExecutiveTeam #SaaS #CustomerExperience #DigitalAnalytics #AI
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Costa Harbilas shared thisWelcome to the Intapp family!Costa Harbilas shared thisIntapp, a global provider of AI-powered solutions for professionals at advisory, capital markets, and legal firms, announced the acquisition of TermSheet, a provider of software for real estate teams. “We’re seeing an increased demand from real assets managers for digital transformation, as our clients tell us that market competition requires them to work smarter than ever before,” said Frank Spadafora, Industry Principal for Real Estate at Intapp. “They need automation to reduce time-consuming processes, and they need access to market and firm intelligence to improve execution against their investment strategies. Together, Intapp DealCloud and TermSheet will deliver an advanced operating system that applies intelligence so clients can better execute across the client lifecycle, improve returns, and foster firm growth.” “This acquisition is an investment in better serving the tens of thousands of firms in the real assets market,” said Erin Guinan, General Manager of DealCloud at Intapp. “Bringing together Intapp DealCloud and TermSheet will deliver a more powerful operating system tailored to the complex needs of the commercial real estate industry and create an unparalleled team of industry experts.” “We’re excited to join Intapp to deliver a comprehensive, integrated solution that helps real assets clients capture, standardize, and use key data to accelerate the lifecycle and help execute the next deal,” said Roger Smith, CEO and Co-Founder of TermSheet. “Combining Intapp and TermSheet will create an unmatched team and technology platform focused on real assets,” said Sahil Rattan, Co-Founder of TermSheet. “With Intapp’s size and resources, we can further accelerate innovation and bring new features to market faster.” Learn more about the how the unified solution aims to provide an advanced operating system for every aspect of the real assets investment lifecycle in the article below. 🔗 Link: https://bit.ly/3YAzy42 ---- Join 200,000+ RE leaders receiving the most relevant industry updates every week. The sign-up form can be found at the bottom of the article above.
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Costa Harbilas shared thisGreat work by Matt Dixon and the entire DCMi team!Costa Harbilas shared thisHot off the presses (literally)... I just delivered a partner retreat keynote for one of our top clients in the legal space in London and learned that they were able to get copies of the new book before we did. Fortunately, they didn't call security on me when I grabbed a copy :) Thank you to the entire team at Harvard Business Review Press, especially Juan Martinez, Kevin Evers, Anne Starr and Stephani Finks for your incredible editorial, design and production leadership on this project. The finished product looks fantastic. Thank you as well to our longtime literary agent, Jill Marsal, for her guidance and support throughout this endeavor. And, of course, congratulations to my coauthors--Rory Channer, Karen Freeman and Ted McKenna--as well as to our entire team at DCM Insights and our amazing partners--Intapp, LinkedIn and Equilar--for helping to bring this research and story to life in the market. Looking forward to getting copies into our clients' hands and continuing to spread the #Activator message in the market! #professionalservices
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Costa Harbilas reposted thisCosta Harbilas reposted thisExcitement was in the air today at the first-ever Intapp Amplify, where hundreds of leaders from top professional and financial services firms joined us — both in person and via live stream — to discover how they can activate growth with Intapp. https://hubs.li/Q038wcQ60 #Intapp #IntappDealCloud #IntappAmplify #IntelligenceApplied
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Costa Harbilas reposted thisCosta Harbilas reposted thisIntapp DealCloud was named Deal Origination Solution of the Year: Credit at the 2025 Private Equity Wire European Awards. We’re honored to receive this prestigious award, and will continue to develop innovative solutions to empower dealmakers. Learn more about how DealCloud is driving innovation, transformation, and growth in the private markets. https://hubs.li/Q037wC7r0
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Costa Harbilas shared thisCongratulations Hadley, so proud of you!Costa Harbilas shared thisI am excited to share that I presented my research paper at the Mary W. George Research Conference this past Friday. I owe a big thank you to Dr.Iker and the Princeton Writing Program for nominating me to attend.
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Costa Harbilas reposted thisCosta Harbilas reposted thisIntapp DealCloud was named a bronze winner in the Best in Biz Awards 2024 for the Enterprise Product of the Year — All Other Software category. Learn about DealCloud’s powerful set of new AI capabilities and how they can help your professionals in their everyday work. https://hubs.li/Q037KVD90
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Costa Harbilas reposted thisBig news for #AccountingFirms! I'm thrilled that we are supporting Crete Professionals Alliance as they continue to expand with backing from private equity investment. 👏 We're seeing two major trends in the accounting space: 1) PE investment, and 2) Acquistions (if you're reading this post this will not surprise you). What also should not surprise you is how well #intapp #independence software solves for these increasingly common but thorny challenges ✅ Does your accounting firm fall into any of these categories? 1. PE-backed (now or pending - likely all of you) 2. Acquisitive (no firm is growing today without acquisitions - so again, all of you) 3. Have an Audit service line (you guessed it, that's all of you) You need #Intapp #Independence Compliance. Let's get you to where the industry is going 🚀Costa Harbilas reposted thisCrete Professionals Alliance is now using Intapp Conflicts to centralize conflicts clearance and ensure compliance across its network of member firms. https://hubs.li/Q02TqbTh0 #IntappConflicts #Accounting
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Costa Harbilas liked thisGrateful to be included in the 2026 Future 40 Leaders by Private Equity International ! More than anything, it reflects the journey over the past years - backing some of the best European tech companies early, building conviction through cycles, and learning continuously. Excited to keep building with Europe’s leading deeptech companies !Costa Harbilas liked thisAnne-Charlotte Philbert named in the 2026 Future 40 Leaders - Dealmakers selection by Private Equity International. A recognition that celebrates 9 years investing in European tech: 18 deals, multi-billion exits and a rare ability to spot opportunities ahead of the curve. ➡️ Latest example: co-leading the $100M Series C of Dexory, a robotics company automating warehouse inventory management. An engineer by training, she believes that deep tech understanding has become non-negotiable in our industry. Congrats Anne-Charlotte! 👏
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Costa Harbilas liked thisCosta Harbilas liked thisWe stepped up our Derby game in Delray this year as Innovation Capital is very active with clients in horse racing and casino gaming. Hat’s off to Cathy Sodl! 🏆👒🐎 Meadowlands Racing & Entertainment Tioga Downs Casino Resort #kentuckyderby #horseracing #casinogaming
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Costa Harbilas liked thisCosta Harbilas liked thisI am pleased to share that I was named to the 2026 Forbes "Best In-State Wealth Advisors" List published on April 7, 2026. Rankings based on data as of June 30, 2025. I would like to thank my team and more importantly, my clients for their trust. https://lnkd.in/eNEkBBwr www.ml.com/disclosure https://lnkd.in/eNEkBBwr
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Costa Harbilas liked thisCosta Harbilas liked thisA few weeks ago, my wife and I attend the @Girl Scouts of Eastern Missouri annual Dessert First Event. We sampled girl scout cookie inspired desserts, met with friends and connections & listened to all things great about the Girl Scouts in support of an amazing organization that builds girls of courage, confidence and character.
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Costa Harbilas liked thisCosta Harbilas liked thisWe are thrilled to announce that Peter J Scavuzzo has been elevated to Chief Information & Technology Officer at CBIZ! 🎉 Peter steps into this expanded role at a pivotal moment, as technology, data, and AI shape the future of our business and how we serve our clients. By bringing together our enterprise IT, client-facing solutions, and business transformation teams under Peter’s leadership, we are building a unified vision that aligns technology investment with strategic business goals. This integration will strengthen our ability to deliver innovative solutions, drive efficiency, and provide even greater value to our clients. His passion for innovation and his commitment to practical, business-focused results position CBIZ to accelerate our technology journey. We are looking forward to this new chapter and all that is ahead for our clients and our people. Read more: https://okt.to/DLjvKg #TeamCBIZ #TechnologyLeadership #Innovation
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Costa Harbilas liked thisCosta Harbilas liked thisAfter more than 12 years with NetSuite/Oracle and 30+ years in retail software, my time with the company has come to an end as part of the recent changes. It’s a strange sentence to write, but it also feels like the right moment to say Thank You. To the sales leaders I’ve worked with: I’ve learned so much from watching you build teams, serve customers, and navigate all the change that comes with a business like this. To my fellow solution consultants: it’s been a privilege to be in the trenches with you solving problems, running deals, and finding creative ways to make the technology actually work for people. Most of all, to the many friends I’ve made along the way—thank you for the laughs, the support, and the day‑to‑day moments that made the work meaningful. I’m stepping away from full‑time corporate life, but I’m not done learning or building. These days I’m focused on RetireStrong.online, where I write about the three dimensions of “retiring strong”: being financially secure, physically fit, and emotionally content. I’m also developing some AI‑powered tools around retirement planning as personal projects. I’m not actively looking for another corporate role, but I’d love to stay connected. If our paths crossed at any point—on a deal, in a hallway chat, in a Zoom room, or at a kickoff—please feel free to reach out here or check out what I’m up to at RetireStrong.online. And to everyone at NetSuite/Oracle, past and present: thank you. It’s been a great chapter, and I’m grateful I got to share it with you.
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Costa Harbilas liked thisCosta Harbilas liked thisThank you, Contentsquare, it’s been real 🙏. When I joined, I genuinely didn’t know what to expect. It was my first real job inside a company of this scale, and somehow these almost two years flew by. I worked on more projects than I can count, but a few moments stand out. 🤝 Learning m&a (Stanislas, Constantin, Etie 🫶) and helping acquire Loris (acquired by Contentsquare), 🤖 Helping shape our AI, Data and Agentic vision / strategy (Sarah, Gabrielle, Lucie, Andrew 🫶), 🧠 Exploring one of the most fascinating datasets I’ve ever seen, despite not coming from a technical background (Ruijie, Thomas, Jeremy 🫶), 🩸 And more recently, starting to build a new generation of AI partnerships with an exceptional team (Chris, Mike, Peter, Helen, Lesley, Nic, Costa 🙌) When I joined, one of the biggest reasons was the chance to learn from Jonathan Cherki, someone I deeply admired from afar. What I found was that, and much more. Jon founded the company 14 years ago, and he still operates with the hunger, resilience, and intensity of day one. Seeing that up close was both inspiring and humbling. I learned a lot from you, Jon, thank you, and bravo 🙌. But no company is built by one person. CSQ is powered by an extraordinary group of leaders and builders, many from the best software companies in the world, all working through one of the most important reinvention moments in tech history. That’s why I’m deeply grateful for the experience. And that’s why I’m bullish on what comes next for them To everyone who gave me a shot, trusted me, taught me, challenged me, or built with me: thank you. You know who you are ❤️ Rachel Obstler Patrick Chatain Patrice ATTIA Jean-Christophe Pitié Arnaud Gouachon Cedric Gerard Victoire Merlin Victoire Fauvet Julie Filiot Luyindula Marcela Martin Celine Maher Moran Harpaz Sébastien Barillot Richard Smith Melanie Oberman 🔜 As for what’s next… Sometimes an opportunity comes along that you simply have to chase. More soon. But… it’s time to build again. With a twist this time 😏
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Costa Harbilas liked thisWay to go, Lela! 💪🏼Costa Harbilas liked thisI'm excited to announce that my thesis, "The Name of My Revenge: Women's Resistance to the Armenian Genocide," was accepted for honors distinction in Georgetown School of Foreign Service's Culture and Politics Program. Thank you to my advisor, Dr. Rochelle Davis, and of course, all the generous participants who took the time to share with me the stories their families have been passing down over generations. This research project has been such a beautiful and humbling experience.
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Education
Volunteer Experience
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Board Member
Andersen Elementary DEANs (Dads Eliminating Andersen Needs)
- 6 years 10 months
Education
Former President and current Board Member. We are a fund raising organization that provides resources to the school to eliminate needs that the school board can't.
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Board Member
Corona Del Mar Middle & High School Foundation
- 4 years 1 month
Education
The CDM Foundation annually raises and allocates funds to provide supplemental staff, technology enhancements, major and minor infrastructure improvements, college preparatory advisement, departmental grants and athletic program enhancements.
Languages
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Greek
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