Dennis Fois
San Francisco, California, United States
6K followers
500+ connections
Articles by Dennis
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Copper opens its doors in Toronto!
Copper opens its doors in Toronto!
About four months ago, I started as the CEO of Copper, the company that’s empowering businesses to build long-lasting…
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The “C” in CRM Shifts to Collaboration
The “C” in CRM Shifts to Collaboration
______ It’s another big day for Copper. Today, we landed on Gartner’s Magic Quadrant for SFA (At the heart of the CRM…
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Hello, Copper! I have started as CEO at the CRM company that’s changing the way we work
Hello, Copper! I have started as CEO at the CRM company that’s changing the way we work
I’m beyond excited to share that I have started as the CEO of Copper. Why am I excited? Today's customers and employees…
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6K followers
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Dennis Fois shared thisWhat does a platform lose by ignoring AFP's new nonprofit accountability standards? Right now? Nothing. That's the problem. AFP published its nonprofit-first considerations this week, endorsed by GivingTuesday and The Nonprofit Alliance. It gets the principles right. Fee transparency. Data portability. A direct call-out of the GoFundMe search behavior. But nothing in the document changes the math. A platform that violates these principles can still make money. That's not a transparency problem. It's an accountability problem. AFP, GivingTuesday, and The Nonprofit Alliance define what acceptable behavior looks like in this sector. That's real authority. Use it. Establish a public scorecard. Name platforms that meet the standard and those that don't. Make it the thing employers ask about for matching programs. The thing community foundations reference. The thing a platform's leadership has to explain to their board. That's a consequence. Principles are where accountability starts. Consequences are what make it real. https://lnkd.in/duakgPFp #Nonprofits #Fundraising #AFPAccountability Means Consequences. It's Time the Nonprofit Sector Acted Like It.Accountability Means Consequences. It's Time the Nonprofit Sector Acted Like It.
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Dennis Fois shared thisPresidents Club '26. Maui. That's a wrap. 🍾 There's something special about winning when the work you're doing actually matters. These people didn't just hit their numbers - they outperformed everyone else in the room to earn this. And they did it while helping thousands of nonprofits raise more money for the causes they exist to serve. That's the combination I love most about this company. #Bloomerang #BuiltForPurpose
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Dennis Fois shared thisEvery fundraising team has that person. The one who built the queries three years ago. The one who still knows how the filters work. The one everyone walks to on a Tuesday morning when the board needs a number by Thursday. That's not a people problem. That's a platform problem. We built conversational reporting because that bottleneck isn't a quirk of nonprofit life. It's what happens when software gets built for people who already know how to use it. When your development director has to choose between pulling a report and calling a donor, something's already wrong. The goal isn't replacing your team's judgment. It's giving them back the time they've been spending on the platform's job instead of their own. Today we're launching conversational reporting in Alpha. Ask a question in plain language. Get the report. No filters to guess, no training to take, no Tuesday morning. https://lnkd.in/gJGKcGQxBloomerang Launches Conversational Reporting—Any Staffer, Any Question, an Answer in SecondsBloomerang Launches Conversational Reporting—Any Staffer, Any Question, an Answer in Seconds
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Dennis Fois posted this$592 billion in charitable giving last year. Donor base declining for the fifth straight year. The Q4 FEP report came out this week. Giving grew 5%, best growth in five years. But sit with the details for a moment. 3% of donors generated 80% of all dollars raised. And 70% of all donors gave exactly once and never came back. I don't see a generosity problem here. The money is there. Americans give. What I see is a pipeline problem, at the moment a new donor decides whether to give again. The FEP said it best: the sector retains donors it knows, and has yet to make meaningful progress with donors it's just met. Organizations are getting better at holding the relationships they already have. They're failing almost entirely at the entry point. 70% of donors gave once. Only 2% of lapsed donors were recaptured. New retained donors fell more than 10%. Revenue is growing anyway, because the major donor relationships at the top are strong enough to hold the headline up. That's not a fundraising model. That's concentration risk. When 3% of your donors are generating 80% of your revenue, you're one relationship away from a bad year. Major donors age out. They change advisors. Their priorities shift. The broad base that should buffer that risk isn't being converted into repeat givers. There's nothing there when you need it. The organizations that will still be growing in ten years aren't the ones with the most major donors. They're the ones that figured out how to turn a first gift into a second one. That's what the 5% isn't telling you.
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Dennis Fois reposted thisDennis Fois reposted thisAI is everywhere in fundraising right now. But here’s the question nonprofit leaders should really be asking: Can I trust it? In my latest blog, I outline the red flags I believe every nonprofit should watch for before adopting a new AI tool. Here are a few that concern me most: 🚩 “Our AI can do everything.” Fundraising is nuanced. If a model claims universal mastery, dig deeper. 🚩 Impressive but generic answers. If the guidance could apply to any organization, it’s not grounded in your data. 🚩 AI bolted onto disconnected systems. Without unified data, insight is always partial. 🚩 No explanation behind recommendations. If you can’t trace where an answer came from, you’re being asked to trust a black box. 🚩 Focused on novelty instead of outcomes. AI should drive stronger donor relationships, not just interesting outputs. In a sector built on stewardship, trust is not optional, it's foundational to the work we do. AI should augment fundraisers, operate inside secure ecosystems, and provide explainable recommendations grounded in real nonprofit expertise. Check out my full thoughts in my latest Bloomerang blog: https://lnkd.in/gdsQsHum
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Dennis Fois reposted thisDennis Fois reposted thisWe're hiring: VP of Engineering at Bloomerang. Thousands of nonprofits depend on our platform to raise money and change the world. That mission deserves the best. We're not looking for someone to keep the lights on. We're looking for a leader who can drive real innovation, keeping mission critical payment systems rock solid while going all-in on AI-native product development. High bar. High accountability. Low ego. Relentless intensity. The nonprofits we serve don't get to be average. Neither do we. https://lnkd.in/g2UXTRcY
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Dennis Fois posted thisThere’s a lot of unrest right now—in the world, in the economy, and in how people think about institutions they once trusted. Now more than ever, nonprofits—and the technology that supports them—have to work harder to earn and re-earn donor trust, as communities increasingly rely on them to do more, stretch further, and step in where public funding is falling away. 𝗧𝗵𝗶𝘀 𝗶𝘀 𝘄𝗵𝘆 𝘁𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆 𝗶𝗻 𝗴𝗶𝘃𝗶𝗻𝗴 𝗶𝘀𝗻’𝘁 𝗮 “𝗻𝗶𝗰𝗲 𝘁𝗼 𝗵𝗮𝘃𝗲.” It’s foundational. When donors give, they should know exactly: → Where their money is going → Who is being paid → And why Anything that muddies that moment—confusing fees, unclear disclosures, or default “tips” added at checkout—undermines trust at the exact point it matters most. I’ve said this before and I’ll say it again: 𝗧𝗶𝗽𝗽𝗶𝗻𝗴 𝗺𝗼𝗱𝗲𝗹𝘀 𝗶𝗻 𝗻𝗼𝗻𝗽𝗿𝗼𝗳𝗶𝘁 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗮𝗿𝗲 𝗱𝗲𝗲𝗽𝗹𝘆 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝗮𝘁𝗶𝗰. They create confusion for donors. They put nonprofits in awkward positions they didn’t choose. And they introduce friction into a moment that should be clear, intentional, and human. In times like these, the answer isn’t clever monetization tactics or legal maneuvering. Lawsuits don’t help trust. Shady design patterns help even less. Nonprofits do extraordinary work under extraordinary pressure. They deserve technology that is honest, transparent, and aligned with their mission—not tools that compete with them at the moment of generosity. Trust is hard won. Easily lost. And right now, it’s on all of us to treat it with the seriousness it deserves.
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Dennis Fois shared thisThere’s a difference between talking about ambition and delivering on it. At Bloomerang, we’ve been building toward a clear promise: one unified platform that makes fundraising easier—and helps nonprofits raise more. In 2025, we did the hard work first. We unified fundraising, payments, donor data, volunteer engagement, and insights into a single Giving Platform. Not loosely connected tools. Not surface-level integrations. A real foundation designed to carry momentum forward instead of resetting it after every campaign. That foundation is now real, and it’s already working. Nonprofits using the complete Bloomerang Giving Platform grow faster, retain more donors, and raise more year over year. Not because they’re working harder, but because clarity compounds when systems are unified. So what’s different about 2026? This is the year we live the promise of one platform in daily work. The promise isn’t more features or more time spent in software. It’s less friction. Fewer resets. More confidence. This year, our focus is on: • Deepening the one platform experience • Delivering AI that works with fundraisers, grounded in their data • Taking responsibility for fundraising performance where it matters most Technology should expand human capacity, not compete with it. That’s how nonprofits raise more. And that’s the promise we’re focused on delivering in 2026. 👉 https://lnkd.in/gNSez5dF #NonprofitLeadership #Fundraising #OnePlatformBloomerang’s Vision for 2026: Living the Promise of One PlatformBloomerang’s Vision for 2026: Living the Promise of One Platform
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Dennis Fois shared thisLove to see our team give back 💚Dennis Fois shared thisGiving back is at the heart of everything we do. 💚 Last week, Bloomerang team members joined The Bridge Homeless Recovery Center and Harvest House to assemble welcome-home and toiletry gift bags for individuals in need across Dallas County. Volunteering isn’t a side project at Bloomerang—it’s a core part of who we are. Our teams are encouraged to give back not only through their time, but by building technology that helps nonprofits engage volunteers, supporters, and communities more deeply. We’re proud to stand alongside nonprofits every day—and honored to support the work that makes communities stronger. #Nonprofits #Bloomerang #Volunteering
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Dennis Fois liked thisDennis Fois liked thisOne conversation from #NatCon26 that has stayed with me was our panel on clinician-centered AI. We explored ethical AI in practice, including compliance and governance, how providers are using AI today, and the shared role advisors and technology leaders have in building it the right way. I appreciated sharing the stage with Bryan Baucom, MBA, CIO at Centerstone, Mike DeKock, CEO of MJD Advisors, and Chaitanya (Chai) Adabala Viswa, Managing Director at Warburg Pincus LLC, for a thoughtful discussion grounded in real clinician workflows. These conversations reinforce my belief that integrated, AI-first technology is essential to the future of behavioral health and the value EHRs deliver, and that Qualifacts is leading the industry in delivering it.
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Dennis Fois reacted on thisDennis Fois reacted on this“Just send the spreadsheet.” It sounds simple—until it isn’t. Multiple versions. Unclear edits. Outdated numbers. And suddenly, your donor data isn’t helping you move forward—it’s slowing you down. It doesn’t have to be this way. When your data lives in one place—secure, up-to-date, and easy to act on—you can see exactly who to follow up with, what they’ve given, and what to do next. 👉 Learn more: https://bit.ly/4cyeOkN #Fundraising #Nonprofit #CRM #Bloomerang
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Dennis Fois liked thisDennis Fois liked thisThe Times and Sunday Times published a piece of mine this morning. It is a topic that I have been thinking about for sometime. In my view, the UK is currently in one of the most vulnerable positions I have witnessed during my career, and our response has been hesitant at best. This feeling of vulnerability stems from a word that has returned to the centre of public debate: 'sovereignty'. Old alliances are under pressure, supply chains have proven fragile, and AI is advancing faster than our ability to govern it. Two areas concern me most. Firstly, when it comes to energy, we talk endlessly about net zero, yet rarely with the same urgency about energy sovereignty. The North Sea still has the capacity to supply up to half of our domestic production, and refusing to utilise this fully is negligent. The same lack of clarity is even more evident in our approach to AI. Our response has been disjointed, remaining at a departmental level rather than forming part of a national strategy. Our ambition to grow data centre capacity from 1.6 to 6 gigawatts is not constrained by money or appetite; it is constrained by power. The talent is here. What we lack is the commitment and political will to treat energy and AI as part of the same strategic decision. Sovereignty is no longer an abstract concept. It has become an economic and security imperative, and we must ask ourselves whether we can afford the consequences of inaction. The link to the article is in the comments (the article is behind a paywall)
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Dennis Fois liked thisDennis Fois liked thisStop manufacturing pipeline. Start closing it. 🎯 At Bloomerang, we don't ask our AEs to hunt for interest. We ask them to manage the demand. Every call on their calendar is with a hand-raiser. That means no excuses. No blaming a "bad lead day." Just showing up, running elite discovery, and executing. The Reality: Our reps aren't just hitting OTE - they’re exceeding it. Consistently. We’ve built an elite team of sellers, and now we’re looking for an AE to round out the squad. We’re looking for an AE who: - Thrives in a high-velocity sales environment. - Builds urgency through value, not just "end-of-month" discounts. - Runs a disciplined sales cycle with a focus on strong deal management. If the idea of a full calendar with zero pipeline excuses sounds like your kind of pressure - let’s talk. Drop a comment, DM me, or apply directly. 🚀
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Dennis Fois liked thisDennis Fois liked thisI've spent years talking fundraising strategy with nonprofit leaders. A couple months ago, I got a view I hadn't had before. I co-chaired a school fundraiser. Goal: $650,000. We raised just over $900,000. I came back with a perspective shift, not a playbook. Momentum is built before the doors open. We saw 1,000+ bids placed on the silent auction before a single guest arrived. By showtime, donors weren't figuring out how to participate. They were already in it. That energy compounded all night. Friction kills generosity. We collected 300+ payment methods in advance and pre-registered attendees. No long lines. No fumbling at checkout. When the experience is smooth, donors stay engaged. Engaged donors give more. The biggest barrier often isn't budget. It's mindset. We challenged assumptions we hadn't questioned in years: venue setup, bar lines, sponsorship targets. Each decision seemed small. Together, they signaled to donors that this mission mattered. Here's what I know now that I didn't before: when you're watching from a boardroom, you see the numbers. When you're on the floor, you feel the friction, spot the gaps, and see why the details compound. Commitment gets you to the starting line. Precision is what wins the night. Full post in the comments.
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