Eitan Saban

Big news! 🚀 Mission Andromeda has landed, kicking off Gong’s new product launch cadence. This launch brings powerful new capabilities to help revenue teams move faster and execute with confidence, including: ✨ Gong Enable AI role-plays to help reps practice real moments before they happen live ✨ Gong Assistant Always-on conversational guidance for everyday workflows ✨ Account Boards Unified view of all accounts to align AE + CS ✨ Account Console Deep dive view of a single account ✨ Gong MCP Support Integrated AI across your tech stack Proud to be part of a team building the #1 revenue AI OS,  and excited to see how customers put these updates to work. Learn more: https://lnkd.in/dHsPJtTN

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A $2B enterprise software provider just modernized its GTM stack—and the results speak volumes. With Gong (conversation intelligence), Outreach (sales engagement), Demandbase (ABM), Salesforce (CRM), and Adobe Marketo (marketing automation), they built an integrated, insight-driven revenue engine. Cross-functional alignment Streamlined MarTech Scalable seller adoption The full transformation? It’s a masterclass in strategic stack selection. Read the full #AnatomyOfADecision by Kyle James: https://hubs.la/Q03Bj__c0 #SalesTech #MarTech #B2BMarketing #RevOps #SalesEnablement #GTMTransformation

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Want your sellers to hit the ground running from day 1? Start with clear Revenue Objectives. At Zoom, Kathy Doolaege (Global Head of Sales Ops & Enablement) shares how defining quotas, cadences, and execution strategies before day one sets their teams up for success. ✅ Faster ramp times ✅ More accurate forecasting ✅ Alignment from reps to execs When everyone knows where to focus and what actions to take, hitting revenue goals becomes predictable. Watch the full video to see how Zoom makes it happen with Clari. #RunRevenue #RevOps #RevenueObjectives #SalesExecution #RevenueCadence

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🚀 Onboarding isn’t just a program — it’s a productivity engine. The central challenge for any GTM onboarding team is simple to state but hard to nail: get new hires to full productivity and quota attainment fast. At Gong, we’ve been rethinking what it truly takes to make that happen. I sat down with Danica Schutt and Max Costello White from our GTM Onboarding team to unpack how we’ve structured our onboarding program to do exactly that. From flipped classrooms to AI-driven coaching and deep integration across RevOps, this team has built a machine that’s helping over 70% of new hires hit productivity targets faster than ever. If you’re building or refining your onboarding program, this is a conversation worth reading. https://lnkd.in/gWu_Qsdj

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Gong CPO: Why Customer Obsession Beats Perfect Execution Every Time Gong's CPO Eilon Reshef drops hard truths about product leadership: "You can execute flawlessly in the wrong direction if you don't know your customers."⁣ ⁣ His approach? Design partners as insurance, raving fans over features, and customer obsession above all else. Every feature launches with dozens of design partners - because going slow beats building something nobody wants.⁣ ⁣ The brutal reality: perfect execution means nothing without customer understanding. ➔ https://lnkd.in/g2Aa_bFK

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For Dal Sidhu, Head of Global Sales Compensation at Zoom, the difference is simple: Xactly listens. By taking the time to truly understand his team’s challenges, Xactly puts the customer first and delivers innovative technology to solve real problems. And when it comes to what’s next? Dal is especially excited about what Xactly will do with AI. http://spklr.io/6048D4rdq

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We will be sharing our perspective on the evolving GTM + Customer Value motion. NRR doesn’t happen by accident — it’s designed. Worth diving in for anyone thinking about durable growth.

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For years, we've asked revenue teams to do what technology should’ve done for them: ✅ Check boxes in Salesforce 📝 Fill in methodology frameworks ☎️ Manually track deal progress When those don’t happen, we blame adoption or enablement or the reps. But what if the real problem wasn’t poor adoption? What if the problem was the burden itself? Enter AI agents: purpose-built to remove the manual, time-consuming work that slows teams down and holds maturity back. Now, agents don’t just suggest actions — they take them. They review calls, map them to methodology, and surface insights instantly. This is AI as a team member. And it's how revenue organizations are going to truly mature operations. 🚀 For more on how AI agents are changing the game, check out my latest on The Edge here: https://lnkd.in/ggnxeb77

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Sellers are under more pressure than ever – less time with buyers, more expectations, and endless tools to juggle. 🫣 The solution isn't "more content." It's smarter sales plays. A well-built play connects strategy to execution, giving reps the clarity, confidence, and consistency to win. Learn how to launch a play that sticks, here ➡️ https://lnkd.in/eN2TUdey ​

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Thoroughly enjoyed watching the Day 1 Keynote at Gainsight's Pulse Europe conference from last week. https://lnkd.in/gQHu6KfF Chuck Ganapathi the CEO of Gainsight shares findings from their latest annual CS Index survey to 500 companies. - retention isn't important. it's existential. - 82% of companies surveyed are continuing and increasing their CS investment. - 28% of companies have CS reporting directly to the CEO - 43% of CS teams own the renewal, and -68% are driving expansions as well. "The important of CS is only going up." I found this of particular interest due to all of our churn analysis and customer health research. Customer Success is as important as ever before, but how do you leverage agents where possible to free up CSMs for the high value activities. Our interviewees are continually stating the importance of competence and confidence in their sales rep, Account Manager and CSM. This is particularly important in mid market to enterprise and strategic deals. People matter. The approach matters. He also shared the notion of transforming from workflow to outcomes. And how outcomes are becoming the product. Intercom shares how they are the first to market with outcome based pricing. We at IcebergIQ see this in interviews, where usage and user based pricing can become a sticking point. Buyers can budget accordingly but it doesn't always translate into value. So I'm particularly intrigued to see this unfold. Worth watching if you are in B2B SaaS and especially if you are in Customer Success! https://lnkd.in/gQHu6KfF

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Who truly matters in the buying committee? Most teams are guessing. Jeremy Melius explains how ZoomInfo Copilot is helping his team at Impartner to stop guessing and start engaging the right buyers with confidence. For Impartner, the challenge wasn't finding prospects. It was understanding who to engage, what messages resonate, and how to act quickly. Jeremy shares how Copilot is helping his team: ✔️ Summarize account insights and suggest high-impact messaging ✔️ Construct AI-assisted emails that help sellers communicate more effectively ✔️ Expand beyond Salesforce data to unlock critical intent signals ✔️ Identify the real buying committee, not just personas or assumptions ✔️ Engage every key stakeholders instead of single-threading deals ✔️ Build targeted campaigns and messaging that lift win rates Watch the full story 👇

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