How to sell AI to hospitals: insights from Aaron Miri

AI cuts through complexity to connect healthcare workflows, unlocking capacity and powering holistic patient care. In our latest episode of The Future of Healthcare AI, Devin O'Reilly and Paul Moskowitz sit down with Aaron Miri, DHA, FCHIME, CHCIO, Chief Digital and Information Officer at Baptist Health, to explore how real impact happens at the intersection of clinical care, technology, and hospital operations. Aaron brings the perspective of a seasoned health system leader who understands that new tools only matter if they are safeguarded by regulators, trusted by clinicians, easy to use, and explicitly address the issues impeding care. This episode is part of our second series focused on healthcare operations, featuring leaders who are finding practical ways to improve care, reduce burnout, and run systems more efficiently. Listen to the full conversation on our Healthcare site: https://lnkd.in/ekETa63g On Apple Podcasts: https://lnkd.in/euvybm85 Or Spotify: https://lnkd.in/eb-Y5ggi

It was a pleasure speaking with Aaron Miri, DHA, FCHIME, CHCIO on our latest episode of The Future of Healthcare AI. Aaron brings a clear-eyed view of what it takes to bring AI into hospitals in a way that actually works for doctors, nurses, and patients. He discusses how to build trust with clinicians, what successful implementation entails, and why having a great product is insufficient if it doesn’t address a genuine problem. One of my favorite takeaways: AI in healthcare will only succeed if it saves time, improves care, and earns its place in the workflow. Aaron lays out a playbook for making that happen. Give it a listen if you're thinking about the future of digital health from the front lines of care delivery.

Healthcare is one of the most complex and vital industries in the world. At Bain Capital we are fortunate to partner with outstanding companies and leaders who are working every day to make healthcare more effective, affordable, and accessible. 2025 has been an active and rewarding year for our global healthcare platform, with meaningful progress across the value chain. Among a number of initiatives, we combined HealthEdge and UST HealthProof to build a scaled healthcare IT platform, partnered with PCI Pharma Services to expand biopharma development and manufacturing capacity, and worked closely with our Life Sciences colleagues on important collaborations with Mitsubishi Tanabe Pharma Corporation and Bristol Myers Squibb. Alongside these investments, we launched The Future of Healthcare AI podcast, now in its second series, to highlight the perspectives of healthcare executives and practitioners who are implementing innovation on the front lines by improving patient care, supporting clinicians, and strengthening operations. I am grateful to our colleagues, partners, and investors for their continued collaboration. I invite you to follow along with the podcast as we explore what innovation in healthcare looks like in practice.

🎙 Epic’s AI Expansion: Highlights + What Was Announced 🎙 On the latest 4sight Health Roundup, Dave Johnson (CEO, 4sight Health) and Julie Murchinson (Partner, Transformation Capital) unpacked Epic’s big AI unveiling—and what it means for health systems. Epic’s Announcements (UGM 2025) • Epic introduced three generative AI tools: Emmie (for patients, embedded in MyChart), Art (a clinician-assistant / digital AI colleague), and Penny (for revenue cycle tasks) • They also promoted their Cosmos / AI foundation model efforts, leveraging their de-identified dataset of ~300 million patients to fuel predictive insights. • Epic claims to be working on 160–200 AI projects overall, embedding intelligence across clinical, administrative, and patient-facing workflows. Key Takeaways from Julie & Dave • Epic’s pricing approach: new features are rolled into the base package over time, meaning costs increase and everyone ends up with similar functionality—making differentiation harder. • A cited Stanford / NEJM study shows agentic AI in EHRs is still immature: retrieving info works, but taking action within the system lags. • When all systems have the same Epic-provided capabilities, no one stands out. That’s why many are piloting third-party AI tools now. • Larger health systems are moving faster to test and integrate external solutions; smaller ones may feel forced to wait. • Epic might enhance productivity, but reduced competition could bring higher costs and fewer choices for systems. 👉 Bottom line: Epic’s AI announcements are bold—but real competitive advantage will depend on how health systems layer, test, validate, and scale external tools beyond the shared EHR base. Podcast link: https://lnkd.in/erpZ9M-y #HealthIT #EHR #AIinHealthcare #Informatics #DigitalHealth

Michael Coen, Chief Product & Technology Officer and Michelle Skinner, Chief Clinical Executive, were recent guests on Healthcare NOW Radio's Healthcare De Jure podcast to talk about challenges in healthcare operations and patient flow; viewing flow as a form of logistics that requires coordination across a system and facilities; enabling efficient and effective flow with trusted data; and the impact of AI going forward. 🎧 Listen to the full episode: https://lnkd.in/eUZgtK4t

"You can't change healthcare if everyone's being polite!” In the latest Leadership Rounds podcast, Carolyn Bradner Jasik, MD, Verily Associate Chief Clinical Officer, Care Solutions, talked to Dr. Reena Pande about the power of healthy conflict in driving innovation in health tech. “The problem we’re trying to solve at Verily is how do we integrate AI into direct patient care, safely and effectively and ensure it works for the culture of clinicians? My role is launching our Lightpath care solution, which is essentially AI-enabled care for cardiometabolic disease. That’s my clinical expertise.” Watch the full podcast: https://veri.ly/46wLtTP #AIInHealthcare #HealthTech #HealthInnnovation

Listen Here: https://lnkd.in/gpbKr7nE In this episode, Sarah Ginnetti, Chief Revenue Cycle Officer and VP of Clinical Revenue at UConn Health, discusses her top priorities, the role of AI and analytics in revenue cycle management, and how collaboration across clinical, finance, and strategy teams is shaping the future of healthcare operations. For more information about Becker's Healthcare, please contact Jessica Cole or Scott Becker. #podcast #healthcare #womensleadership #healthcarerevcycle

𝐄𝐑 𝐎𝐯𝐞𝐫𝐜𝐫𝐨𝐰𝐝𝐢𝐧𝐠 𝐈𝐬𝐧’𝐭 𝐉𝐮𝐬𝐭 𝐚 𝐒𝐭𝐚𝐟𝐟𝐢𝐧𝐠 𝐏𝐫𝐨𝐛𝐥𝐞𝐦. 𝐈𝐭’𝐬 𝐚𝐧 𝐈𝐧𝐜𝐞𝐧𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐛𝐥𝐞𝐦. After 20 years in the ER, Dr John Lee, MD has seen why overcrowding never goes away. It’s not because leaders don’t see it. It’s because the system rewards inefficiency.  “If a patient’s workup could be done cheaper and faster in a clinic, but the ED visit brings in more revenue, the system pushes care to the ED. That patient’s bad experience can still be a financial gain for the hospital.” — Dr. John Lee Here’s the cost of misaligned incentives: 1️⃣ Patients wait longer → bottlenecks grow 2️⃣ Clinicians burn out → silos harden 3️⃣ Costs rise → safety and trust erode 👉 Leadership takeaway: You can’t fix ER chaos with more AI or more staff. You have to realign the incentives so the system rewards throughput, prevention, and right-site care. Governance is the seatbelt for AI — but incentives are the engine that drives behavior. 💬 If you lead an ED today, ask yourself: Are your incentives pulling patients out of the ER into better settings — or locking them inside it? 🎙️ This clip is from Beyond the Blueprint — the healthcare leadership podcast where I, Gregg Malkary (Spyglass Consulting Group & Lighthouse Healthtech Advisors), and Keith Washington (Companions in Courage) sit down with changemakers to explore how design, data, and digital strategy can transform care delivery. In this episode, we were joined by Dr. John Lee, MD — Emergency Physician, Epic Whisperer, and Founder of HIT Peak Advisors. 📺 Watch the clip (starts at 9:02): https://lnkd.in/gf62y32X 📺 Full episode: https://lnkd.in/gdWgd5bQ #HealthcareLeadership #HealthcareInnovation #EmergencyMedicine #HospitalOperations #PatientSafety #BeyondTheBlueprint

Is Hims & Hers the Amazon of the health business? With rapid expansion underway—now acquiring ZAVA to launch in the UK, Germany, France, and Ireland, and planning a push into South America soon—Hims & Hers is quickly building its global health platform. It will be interesting to watch where this company goes next as it continues to scale worldwide. "To organize my views and clarify these points, I use Perplexity AI as my research assistant. Please note: I am not a financial advisor—these opinions are for informational purposes only."

I had the pleasure to speak with Darren Klugman, M.D., M.S. from CalmWave on the latest episode of the MindSea podcast, "Moving Digital Health". We dug into the challenge of ICU noise and how CalmWave is using AI to make patient monitoring more precise and actionable. The change helps cut alarm fatigue and gives care teams more space to focus directly on patients. In our conversation we covered: 🔹 Why alarm fatigue puts patients and staff at risk 🔹 How CalmWave applies AI to adjust vital sign parameters in real time 🔹 The impact a calmer ICU can have on patient safety and staff well-being Thank you Darren for sharing your insights and for the important work CalmWave is doing to support frontline providers. Who do you know that’s exploring AI’s role in hospital operations? Tag them here... we’d love to have more people like this who are making a real impact in the industry to share their stories on Moving Digital Health.